A1 Tree Service LLc

Mike and his crew recently did a job at our house to remove a dead tree, trim overgrowth and prune a Japanese maple that requires tlc. They did a great job and cleaned up so well that our property looked much better than before they did the work. Highly recommend!

Had a great experience with Mike and his crew. Responsive, timely with the work, efficient. Did a great job on our multiple tree trimmings a a few removals (dead trees).

I hired Mike and A1 Tree Service in April '21 for a job at my home in Bridgewater after receiving recommendations from family. The job was a two day project - one day to remove several downed and dying trees and a second day to remove the stumps from the yard. The first day went well - his team was kind, professional, and worked quickly. At the end of day 1 Mike promised to return before my backyard wedding on 7/10 to remove the stumps and finish the job. His exact words were "we will be back well before then". However he asked to be paid in full at the end of the first day. I was stupid enough to pay him ~$5.3k (the whole cost of the job) after the first day of work was complete. They picked up the check personally on 4/27. Since that day, A1 tree service has not returned any of the phone messages I have left for their office, and have not scheduled a return date to finish the project. Texts directly to Mike have been met with ambivalence - "we'll be there in two weeks" - without ever confirming a return date. It has been 5 months of waiting and calling and waiting and calling. Mike finally said he would come to finish the job on Thursday 9/16. He and his company were a no call no show. I have never written a Yelp review before - but I have also never been treated like this before. Please find included screenshots of the text messages mentioned above. More than happy to discuss this experience with anyone interested.

His name is Mike Ridge. He put an ad in the little local paper and I used him. The price I think was a little bit high. He cleaned up everything he was supposed to. It was around the pool, so there was a lot of things to clean up, he got rid of everything. I've used him in the past, I will continue to use him.

They individual who handles appointments was friendly and helpful. They were prompt at providing me an estimate for the job. But once I agreed, they were slow getting to the job. I wasn't in a rush though, so I told them to fit me in whenever they could. They agreed and promised a date by which it would be done at the latest. That date came and went without the work done. When I called to follow-up, they promptly fit me in. When they finally arrived, they did a nice job and cleaned up as if they were never there. But when it was done, the guy overseeing the work was rude, obnoxious and harassing about picking up the check in person after I offered to mail it. If the payment was going to be an issue, I would have left a check for them to pick up at the time they did the work or would have provided a credit card over the phone. But they never brought it up so I planned to mail them a check. The guy refused and called me several times a day for three days until we found a time when my wife - who is busy enough - was home at the time he wanted to pick up the check. And to add insult to injury, he was rude and obnoxious each time he called as if I was putting him out. In all fairness, when he did come by, he was friendly and polite to my wife, but based on how quickly he got an attitude with me, I'm not comfortable with someone like that coming around my house and possibly giving my wife a hard time. I won't use them again.