Zayn Movers is a full serviced moving company offering hassle-free moving services. Our client's satisfaction is our top priority, we also offer storage and cleaning services! Our staff has combined experience of over 30 years in the moving industry. Reliable, punctual, and professional service is what we provide our customers.
We recently had to relocate and researched moving companies. While researching through ANGIES LIST, we encountered ZAYN MOVERS located 224 West 30th Street Suite 809, NY, 10001, and 21 Lake Road, Saddle River, NJ 07458. Since this company was rated exceedingly high and no further complaints were found while researching, we decided to hire this company. Unfortunately, our move did not go accordingly, we had requested the movers to arrive between 8:00 AM and 9:00 AM, but they arrived at 10:15 AM, making this a late move. The movers were able to accommodate us by rescheduling our move on short notice. By far, this was the only professional thing we were able to get from this company "accommodation". When we started to unpack our furniture, we then noticed all of the damage done to our furniture. They used cellophane instead of cloth material to prevent damage to wood. As soon as we noticed, we contacted Mr. HOSSEIN, the primary contact to ZAYN MOVERS, and provided all of the pictures as proof of damage. Mr. HOSSEIN did not provide any form of empathy or apologies. We had to contact him to maintain some form of contact continuously, or he would have never returned calls or responded to emails or text messages. He did offer a 350.00 refund for the labor encountered, but again, this was not enough for the dining table's value worth over 1000.00 or the bedroom furniture. At no time did he apologize for the inconvenience, and requested a personal friend to try and fix the damage to avoid going through the insurance company due to further inquiry from the insurance company. But when this did not go accordingly, Mr. HOSSEIN has decided the proper and professional way to handle this situation is by blocking our contact numbers and email. We have no communication with this company or himself, and he has not attempted to resolve the damage. If we had encountered any bad ratings of any reviews for this company, we would have never done any business with ZAYN MOVERS and Mr. HOSSEIN. Update: *Desired Settlement:* Billing Adjustment The resolution we have always desired was a refund for the damage incurred and a professional way of handling the issue. The business made a response about ZAYN Movers by Mr. Hossein, and a final resolution was agreed upon, which was satisfactory to me, and the matter has been resolved. Sincerely, J Mateo
Description of Work: Moving- Relocation
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,760
Tulasi R.
06/2020
5.0
moving companies
+ -1 more
I have moved numerous times, and I can say with certainty that these are by far the best movers I have ever worked with. The staff moved my belongings perfectly and were always extremely accommodating and full of energy throughout. I made mistakes on where I wanted to move my items certain items and they were happy to move them to the correct locations even after moving them initially. The whole process was done in a very efficient manner as well. I would highly recommend using their services, it will make the stressful process of moving far easier for you.
Description of Work: moving from one location to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
edwin V.
05/2020
5.0
moving companies
+ -1 more
Excellent Group Highly Recommend Saved Me A lot Of Stress During My Move. 5 Star Rating For This Team
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
michelle M.
05/2020
5.0
moving companies
+ -1 more
How did it go?! It was super awesome! These guys made the headache of moving soooo smooth. They were so professional from start to finish! I wanted to help but they didn't let me. They meant it when they say they got it! Thank you so much guys! I'll definitely keep my promise in contacting you again if I ever move! Keep up the great work!
Description of Work: Moving
Rating Category
Rating out of 5
Yes, I recommend this pro
William K.
05/2020
5.0
moving companies
+ -1 more
It went fine. They got there on time, took about 4 hours, and they gave me the same price they quoted. They gave me a few tips on packing and coordinating with the building on the move out.
Description of Work: They helped move a 1 bedroom within New York city.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sopio O.
05/2020
5.0
moving companies
+ -1 more
Great company !!! They were very responsible and everything came on time as they promised! I will definitely be contacting them for my next move !
Description of Work: moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
selwyn G.
05/2020
5.0
moving companies
+ -1 more
Moving is never a good experience but thanks to these guys it was great!!! It felt like my family and friends helping me move. On time, friendly, responsive
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
Zayn Movers is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Zayn Movers does not offer free project estimates.
No, Zayn Movers does not offer eco-friendly accreditations.
No, Zayn Movers does not offer a senior discount.
No, Zayn Movers does not offer emergency services.