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JMB Distinctive Tile & Marble LLC

2.0(
1
)

Kitchen and Bath Remodeling, Ceramic Tile

About us

Since 2003, JMB Distinctive Tile & Marble has provided Northern NJ residents with expert tile and marble installations for kitchens, bathrooms, foyers, pools, commercial properties and more. Specializing in high-end work with intricate attention to detail, JMB ensures satisfaction. It is our commitment to form strong, lasting partnerships with our clients, making us strive to produce premium results with each project we undertake.

Business highlights

22 years of trusted experience

Services we offer

Tile installations, bathroom and kitchen remodels

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

Check

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Write a review
Showing 1-1 of 1 reviews
Donald W.
07/2012
2.0
ceramic tile, home remodeling
  + 0 more
This guy added items on site that had been included in the original quote. Charged $320 for installing a soap niche after quoting $160 in original proposal. Added $150 to tile ceiling above bathtub area even though it had been discussed at time of original proposal. His whole attitude was to find extras to charge for. And on top of it all he installed the floor tile incorrectly and left the installed tile with a film of grout. When told that other tile contractors I had used had left the tile cleaned, he said that's not the way he does it and that I should clean it up myself.
Description of Work: The family bathroom was tiled. Job included tiled bath enclosure, half wall of tile in bath area and floor tile in bath and double sink area. Original estimate was $1459. Added $310 at time of installation. Floor tile pattern was put in incorrectly. Job site was left uncleaned, with grout on tiles. Contractor told me I should clean it up myself. Overall attitude was arrogant and condescening. Have used several other tile installers with immaculate results. This guy is unprofessional
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,759
Response from JMB Distinctive Tile & Marble LLC
The proposal for work was very clear as to what was covered and what was not including the sq footage for each section to be completed. As work was added such as sq footage and accessories the price was naturally increased which homeowner was upset about. Customer cost increase went from one niche install at $160 to two niches installed at $320. Tile installation on ceiling was not on proposal. Floor was layed out with full tiles in the visible areas and cuts where it would be hid best. The light grout haze that was on the tile was addressed when I went back to the job to address the complaint. I wiped the small area off with my hand and asked homeowner if he'd like me to do the rest, he replied dont bother. We do everything in our power to leave a customer happy. This homeowner became clearly upset once price increased. Customer was midway in an extensive home remodel where he was left in a very bad situation when a general contractor walked off the job with financial benefit on the side of the GC. Homeowner was attempting to be the GC himself in completing his home.

    Contact information

    unknown, Saddle River, NJ 07458

    www.jmbtile.com/

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Kitchen and Bath Remodeling,
    Ceramic Tile

    FAQ

    JMB Distinctive Tile & Marble LLC is currently rated 2 overall out of 5.
    JMB Distinctive Tile & Marble LLC accepts the following forms of payment: Check
    Yes, JMB Distinctive Tile & Marble LLC offers free project estimates.
    No, JMB Distinctive Tile & Marble LLC does not offer eco-friendly accreditations.
    Yes, JMB Distinctive Tile & Marble LLC offers a 10% senior discount.
    No, JMB Distinctive Tile & Marble LLC does not offer emergency services.
    No, JMB Distinctive Tile & Marble LLC does not offer warranties.
    JMB Distinctive Tile & Marble LLC offers the following services: Tile installations, bathroom and kitchen remodels

    Contact information

    unknown, Saddle River, NJ 07458

    www.jmbtile.com/