Dial Pest Control® opened for business in 1978. In 1985, owners Steve Adams and Jerry Smith purchased the company. The real estate boom of the late 80’s propelled the company into termite certifications and treatments to satisfy mortgage requirements. In 1999, the first "green" initiative offered termite baiting systems over chemical-only treatments. In 2011, a new division was created, MoldCure Pro® to treat homes for mold by using green solutions. In 2012, the business grew exponentially by providing victims of Hurricane Sandy environmentally friendly mold care options. Consumer awareness for green treatments further identified the company as a green provider. In January 2015, the business expanded with the acquisition of Lawn Watch Nature’s Pro., expanding green customer base. In June 2015, Dial Pest Control®, Dial Lawn Watch® and Dial Moldcure Pro® became part of newly formed Dial Environmental®.
Simply put - We Choose Green First®
Visit us at www.dialpestcontrol.com.
Business highlights
46 years of trusted experience
Services we offer
Dial Environmental specializes in providing families peace of mind by integrating technology with environmental responsibility; creating greener lawns, and pest and mold free environments. ------ Pest Management ---- Lawn, Shrub and Tree Care ---- Mold Treatments.
Too soon to say if the one time service for $325 will fix theproblem. Can say that Chuck was very professional and and patient in explaining what he was doing inside and outside as he did the work..
Description of Work: One time treatment for carpenter ants.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Jerzy L.
02/2016
4.0
pest control
+ -1 more
In the beginning, I really liked them. They were professional, they looked professional. But then after a few months, it turned out to be like a regular company. They said that if I see anything like bugs, I will call them and they will just schedule somebody to come and take care of it but in true, it wasn't that way. I see something and I call them and then they say that the New Jersey law is that you can't have us more than every two or three weeks or something and since we serviced your house last week, we can't come. They were okay but in the end, I didn't think I was getting what I'm supposed to be getting. Whenever they came in to spray for the spiders, I still see a lot of spiders and I couldn't even get them to come back again because they said they can't and that they will have to do it the next month. They weren't that bad but I remember the last day, I wanted to cancel my service and they were really nasty. They were kind of pushy. They do their work but the work that they do doesn't really help. Every time I call or email them, they respond to that but they don't respond to help. They were professional.
Description of Work: I used Dial Pest Control. I had a plan with them for a year.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
$60
Response from Dial Pest Control
[Member Name Removed], We are sorry to hear that you were disappointed with our service. While it is true that we are limited to a certain amount of pesticide applications per year, we do try to protect homes with other solutions besides pesticide treatments. We are happy to offer you a free insect inspection and pesticide free treatment if you are open and available for a visit. In addition to gain some further insight of what we could have done to make it right; I reviewed our notes for your account. Our records show that you were disappointed that we removed the termite bait stations from your property in 2014 when you cancelled your contract. I am pleased to share with you that since then we have restructured our cancellation policy and no longer require removal of termite stations for cancellations. Thank you for sharing your experience as continuous improvement is part of our company culture and it is always helpful to learn how we can do a better job. My personal best, Michele
Stanley L.
08/2015
5.0
pest control
+ -1 more
They came and did the job that they were scheduled to do. They were pleasant and knowledgeable and I haven't had the yellow jackets come back so far!
Description of Work: Stinging Insect Nest Elimination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
farrell F.
06/2015
4.0
pest control, lawn treatment
+ 0 more
The technician that provides the service (Paul Ruchser) is excellent ! Such a professional, he is a credit to the organization. He has been providing this service to our home for many years now. He is the only reason I renew the contract every year. I value his work ethic and commitment to providing the best care to my lawn.
Description of Work: lawn feeding, weed control, grub control
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Dial Pest Control
Dear (removed member name), Thank you so much for your loyalty and for sharing your experience with others. At the end of the day, only one thing matters - that you are happy with our service. Our commitment to you is to continue to provide the same level of service for years to come. Thanks again for your review, Our best, Your Friends at Dial Lawn Watch
Lynn S.
04/2015
5.0
animal removal, pest control
+ 0 more
They are extremely responsive and do a great job. We hired them several years ago after struggling with ants, carpenter bees and other bugs. Not cheap, but good value for the level of service.
Description of Work: We have an annual plan with Dial --they do frequent checks for termites, spiders, mice, and other pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Dial Pest Control
(removed member name), Thank you so much for taking the time to share your Dial Pest Control experience with fellow Angie's List patrons. We are committed to responding quickly to our customers and offering the highest level of satisfaction. Have an awesome day and enjoy this great spring weather. Best regards, Michele
Krista H.
11/2014
5.0
pest control
+ -1 more
This company has its act together. All my interactions, with the office and the inspectors, have been efficient and courteous. Our initial inspection with Scott was very informative and convinced us to sign up for their Thermaplus maintenance plan and termite prevention. Mike performed the initial treatment and gave me great info and advice. Really nice people. Price noted is for initial treatment and 30-day followup.
Description of Work: Initial inspection, treatment for basement spiders; ongoing maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Response from Dial Pest Control
Hi [Member name removed], Thank you so much for your kind review. We are so happy to hear that you are not only pleased with the results of our work, but are pleased with our customer care. At the end of the day, that is all that matters! Enjoy this beautiful spring weather! Best regards, Michele
Patti S.
07/2014
5.0
pest control
+ -1 more
Mike Cancel showed up as scheduled, looked at the nest and identified the bees as yellow jackets. He sprayed and removed the nest and was done in a short time. Mike was very professional and friendly. I would definitely use this service again.
Description of Work: Removed a yellow jacket nest from an old picnic table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Johaina K.
12/2013
5.0
animal removal, home inspection, pest control
+ 1 more
Very thorough, professional people. Also extremely knowledgable in their field. I'm so glad I chose them
Description of Work: Very thorough, professional people. Also extremely knowledgable in their field. I'm so glad I chose them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie L.
11/2013
5.0
pest control
+ -1 more
Steve, one of the owners, came to our house immediately after our call and throughout the process was highly professional and responsive. He took great care of us, explained everything along the way and led us through the things we needed to do to prevent future infestations. I truly appreciated his company's commitment to green solutions and the extra customer care that he provided. Dial will definitely be our "go-to" pest removal company in the future.
Description of Work: Bed Bug survey and remediation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jessica W.
07/2013
5.0
pest control
+ -1 more
*9This company was excellent!! Especially the technician, Eric - he was amazing!!!. He arrived on time (in a torrential rain storm) and he and his dog did a complete check of my home for bed bugs. (One of my sons had reported seeing bugs in his room and thought they were bedbugs.) After doing the inspection, the dog did not pick up any indicators of bedbugs. I was thrilled until my son once again reported seeing bugs the next day. He captured 2 and one looked like a picture of a bedbug on the internet. I immediately called Dial - at 5 the day before the 4th of July - they answered immediately and said they would send Eric to the house the next day. I couldn't believe that anyone would come to my home on a holiday, but Eric arrived on time. He examined the bug we collected and said it might possible be a bed bug - but because it was not in the best shape he couldn't be sure, he then did the most thorough check of a room that could be done, lifting all the furniture and going over every inch of my son's bedroom - neither of us saw anything. Even though it did not appear we had bedbugs - it seemed that there was something that my son had seen and captured - Eric offered to spray the room with non-toxic bug spray. It was over 90 degrees in this bedroom and Eric worked for almost an hour to be sure that everything had been thoroughly inspected and then sprayed - all on a day he should have been enjoying the holiday. This service was above and beyond my expectations and I highly recommend Dial and Eric for their professionalism.
Description of Work: The provider checked the entire house for bedbugs using a dog. The next evening bugs were seen again in a bedroom. I had a sample of a bug and when I called and they sent the technician to my home on July 4!! Amazing that anyone would come on the holiday - but they stand behind their work. The technician thought the sample was possibly a bed bug and literally moved and checked everything in the room - no sign of any bugs - so then he used some safe spray to treat the room for whatever kind of bug was there - and told me to call if I saw anymore - he could not have been more thourough or helpful!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Glenna B.
06/2013
5.0
pest control
+ -1 more
We are on a plan so there was a flat fee and then they come out. I am pleased with the work they are doing. They are good at letting us know when they come.
Description of Work: I last used Dial Pest Control last month.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth K.
06/2013
5.0
animal removal, pest control
+ 0 more
Great. They gave me instructions on spraying the nest in the evening. Then waiting a few days until bees are dead (there were only a couple), then covering up the hole with foam, then painted. (Bees won't eat wood that is treated or painted. Easy peasy. They saved me a couple of hundred dollars! This is the only place I would call in the event of a pest. Previously they humanely trapped a squirrel to remove him from my attic then sealed the attic so no pest could return. They did really nice wood work on my trim below the roof!
Description of Work: This company has GREAT customer service and puts the client first!! I have used and liked this company in the past. This time I called them for a quote on removing a carpenter bee that was making a nest. They called me back to give me advise on how to get rid of the bee on my own, to save some money. They thought it sounded like a job I could handle. But they said they kept the details on record and told me to call back if I thought I couldn't handle it. They would be right out to take care of it. I am so appreciative that they assured me it was something I could do on my own (in this case). And it was! I took care of it easy, following their instructions. That's great customer service and putting the client first!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael D.
05/2013
5.0
pest control
+ -1 more
Overall it has been an excellent experience and I look forward to working with them in the future.
Description of Work: We are having a problem with bees in our home. I contacted this company and they were very professional and friendly. The technician that came to our home and inspected was very pleaseant and knowledgeable. We are going to go with this company because of the professional and friendly manner in which they do business. I was very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
Te W.
11/2012
5.0
pest control
+ -1 more
I appreciated Dial-A-Pest for their honesty, promptness, friendliness, and not tried to sell me something I did not need. Since the examination is free, I paid $0. I highly recommend them.
Description of Work: I called Dial-A-Pest because I have noise between floors. Angele came promptly and made a thorough investigation of the house. He believed (and turned out to be correct) that I have flying squirrels. Since Dial-A-Pest is not licensed to remove them, he referred me to a specialist.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Holly L.
05/2012
5.0
pest control
+ -1 more
I have been with them off and on for about 10 years. I would use them again.
Description of Work: I used Dial Pest Control to spray for ants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
shazia Z.
04/2012
5.0
pest control
+ -1 more
I am very happy with them. They are amazing. They regularly leave a lengthy report on whatever they have done every time they were on the property. They are extremely courteous and they listen to whatever I have to say. They will send out somebody immediately. The will pick up a dead mice or any other insect they might find. It is just amazing. They do these things which I am not expecting them to do but they do them. Whenever they come into my house they cover their shoe. These guys are right on top of everything and they make sure they do that. They treat my house with a lot of respect. They terminate all kinds of insects, bugs, mice. They do the outside of the house and if they need to do the inside of the house they will call me and let me know. I thought it was a fair price and I wouldn’t say it was a bargain. I will absolutely use them again in the future.
Description of Work: I used Dial Pest Control for pest control. I have a contract with them and they come once every 2 months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen C.
04/2012
5.0
pest control
+ -1 more
They are really good. The customer service is great, they were very friendly and helpful and informative. They came when I needed them to, and I got an Angie's List discount. It was convenient because they could work around my schedule.
Description of Work: We have a yearly contract with them for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
fran S.
03/2012
4.0
pest control
+ -1 more
They were very nice. They came the time I called. They came on time. They were very good. I would recommend them. I would use this company again in the future.
Description of Work: I used Dial Pest Control for pest control. They sprayed for termite control and things like that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mark L.
03/2012
5.0
pest control
+ -1 more
I have used Dial Pest Control and I have been using them for years. They are always on time. They are thorough and they always respect my property. They put booties on when they come into the house and that’s important. The treatment has been very effective. They gave me a call before they came over.
Description of Work: I have used Dial Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Patricia H.
02/2012
5.0
animal removal, pest control
+ 0 more
They set traps around my property and followed up with 2 more visits. The rat is gone but sadly so are all the chipmunks. They left the traps in place in my yard. When I called about them they said that they normally left them.
Description of Work: Set traps for a rat seen at my birdfeeder.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susan M.
11/2011
5.0
pest control
+ -1 more
They sprayed and treated for yellow jackets. They provided a termite inspection. They used an eco-chemical at my request.
Description of Work: They removed a beehive that I had at the house. I now have a contract with them, and this was the price. The initial service fee was $175; regular is $120.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kenyanna S.
11/2011
5.0
pest control
+ -1 more
We have a contract with them. They are very responsive. We would recommend them.
Description of Work: We use Dial Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Sara D.
10/2011
5.0
pest control
+ -1 more
The job was fine; it was great. The follow up was good. They were prompt and friendly. We thought we got what we paid for. We would use them again.
Description of Work: We used Dial Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Jennifer K.
07/2011
5.0
pest control
+ -1 more
They are pretty thorough. They found some carpenter bees that we didn’t know about. They are pretty good. They are a little expensive, but they are excellent in comparison to what they deliver. We pay $1800 for a year. We would continue to use them in the future.
Description of Work: We use the services of Dial Pest Controls. We basically have them for the termites. For the whole year they do a complete check of the property. They do the termite stations around the house as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Patricia H.
07/2011
5.0
pest control
+ -1 more
Had a coupon from Angie's List but Dial is rated highly. They came on time and did what they said they would. They have a 60 day guarantee where they will come back free of charge of the problem is not resolved. You know the name of your tech in advance. The office staff is very professional and friendly. Highly recommend these folks!
Description of Work: Needed them to spray for wasps nesting around my dining room windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Home inspection,
Mold Testing & Remediation
FAQ
Dial Pest Control is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Dial Pest Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Dial Pest Control offers free project estimates.
Yes, Dial Pest Control offers eco-friendly accreditations.
No, Dial Pest Control does not offer a senior discount.
No, Dial Pest Control does not offer emergency services.
Yes, Dial Pest Control offers warranties.
Dial Pest Control offers the following services: Dial Environmental specializes in providing families peace of mind by integrating technology with environmental responsibility; creating greener lawns, and pest and mold free environments. ------ Pest Management ---- Lawn, Shrub and Tree Care ---- Mold Treatments.