About us
Business highlights
35 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.911 Reviews
Showing 1-11 of 11 reviews
Rosanne D.
10/2015
appliance sales
 + -1 moreunknown
Description of Work: They replaced a piece on my gaggenau oven that had been broken for years. no other repair company took the time and effort to get the job done. Mr Appliance was great!!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Carmello L.
05/2015
appliance repair, appliance sales
 + 0 moreunknown
Description of Work: checked my refrigerator
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| punctuality |
Yes, I recommend this pro
$75
Christine Z.
11/2014
appliance repair
 + -1 moreI watched 2 You Tube videos on fixing what probably was the problem and since I am not an appliance repair person, I knew my limits and got professional help.? They responded almost immediately to my online booking.? Couldn't have been easier.? I don't think I got a great price, but being able to have the dryer fixed the next day was worth it.
Description of Work: They diagnosed and replaced a broken part on a gas dryer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Suzanne B.
06/2014
appliance sales
 + -1 moreNo response at all.
Description of Work: Emailed to ask if they would be able to come and take a look at our fridge.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Patricia S.
06/2014
appliance repair
 + -1 moreunknown
Description of Work: This is the second time I have used them. |As far as I am concerned they have done an excellent job. |Great repair technician and always honest about the problem and the office |calls with the price before a decision is made by the customer |I would certainly recommend Mr Appliance !
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
Richard S.
06/2013
appliance sales
 + -1 moreThe gentleman that came out was very professional and courteous. He checked and found one of the tubes from the compressor had corroded and oil had leaked out. The compressor was running without the oil and simply burned itself out. He charged us for the diagnostic work and gave us an estimate to repair the unit, and advised us the diagnostic charge would be applied to the bill if we chose to go ahead. The charge was reasonable but we decided it was too much money to spend on an 8-year-old fridge and decided to buy a new one.
Description of Work: Kitchen fridge stopped cooling, we called several places and Mr. Appliance was the only place to come out promptly and check it out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Ralph A.
12/2012
appliance repair, appliance sales
 + 0 moresee above
Description of Work: First, it was the Saturday before Christmas so we were worried we'd have trouble finding a repairman before the holiday. Surprisingly, they answered the phone professionally and said someone would be at our home between 10 and noon (we called about 9 or so). Mr. Villar came in, put a carpet down, pulled out the frig and began his diagnosis. He warned that the compressor might have gone since it was very hot. The cooling fan had not been working properly. He said he put in a new computer board that controls the fan and if it didn't fix it, he'd remove it and not charge us since the compressor might have been too seized up and ruined. In that case, he said we might have to replace the refrig. The computer board got the fan going but the compressor was still stalled. He then installed what would have been a temporary but heavier duty component that would kick the compressor into starting. It did. Everything was looking better. He let it run a bit and felt it was going to be ok. We were very fortunate to find Mr Villar. He couldn't have worked faster nor smarter. He used an ipad to link into the GE system for the right parts and diagrams. Then he used the same ipad to create an invoice. It cost us over $400 but it was well worth it. Especially given the holiday situation. We would recommend Mr Villar to any of our friends.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$425
Leon B.
10/2011
appliance repair, appliance sales
 + 0 moreAppliance Professional Svc used to service in this area before. They really knew their work. They really are good and efficient. I had a situation when I had to go for the igniter and I tried some other company. Every one of them told me to get rid off the stove and then I called them up. It was like a miracle. They were fantastic and repaired it. They are very friendly. Their price was fair as it was neither too high nor cheap.
Description of Work: I used Appliance Professional Svc about a year ago. They repaired the stove and refrigerator.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Glenn S.
12/2008
appliance repair
 + -1 moreI was told to expect them between 11-2, the man showed up at my door at 12 noon. He got right to business, opening up the dishwasher, inspecting the gasket and door seal, and confirming they needed to be replaced first. He removed the gasket and seal, removed the inside door to put the new stuff on, and explained to me how the seals get destroyed (if you don't rinse off dish soap from the sink well enough), and how to get the soap *out* of the dishwasher (a couple tablespoons of cooking oil!) to make sure the new seals don't get corroded. Then, we discussed how one would clean a dishwasher, and he told me simply "Half a cup of white vinegar, no dishwasher soap, run it through a full dishwasher cycle." When he was done, I offered him a bottle of water for the road, and he told me "Now take care of this dishwasher. We don't want to have to come back!" They have a loyal customer now. If I ever need any appliances fixed in the future--I'm calling these guys.
Description of Work: Replaced the door gasket and door seal of my GE Nautilus dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
SUSAN G.
11/2008
appliance repair
 + -1 moreCalled on a Saturday morning as the refrigerator was leaking. Was told that someone was in my area and would be able to come that afternoon. Chap came, very pleasant, diagnosed the problem (blockage in the drain causing leak when refrigerator was defrosting) cleared blockage, everything okay. Promptness greatly appreciated as I was was having the kitchen floor replaced and couldn't proceed since fridge was leaking!
Description of Work: Cleared blocked refrigerator drain.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$145
Victor T.
05/2008
appliance repair
 + -1 moreDesperate, I went on the web and decided to keep calling and to get at least a Monday appointment. When I called APS, the secretary was nice and pleasant, calmed me down and told me to give her my phone number and a tech was going to call me back in 5 minutes. Two minutes later Daniel called and when I explained the situation he just said "no problem let me finish with this call and I will be over in 20 minutes. As promised he showed up in less than 20 minutes, neat, clean professional looking in his uniform, he took a look at the machine put his hand under it in the front and said: you need the pump, it is going to cost you $115 plus tax, would you like me to fix it now?. I also asked him if he could reverse the door on my dryer and he said no problem it takes 5 minutes, when I inquired how much he laughed and said, "no way I am going to charge you for that". Overall one of the best experiences I ever had with a servicer or contractor. I highly recommend this company to anyone.
Description of Work: My washing machine started leaking a lot as I was doing laundry, I called several companies (included the "big ones") and the nearest appointment they would provide was for Tuesday when I asked for what to do the best answer I got was: shut the water off (this occurred on a Saturday at aprox. 12:30 PM).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$127
Contact information
16 ANN ST, Rockaway, NJ 07866
appliancepros.googlepages.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 1:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Heating and Air Conditioning
FAQ
APPLIANCE PROFESSIONAL SERVICE LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
APPLIANCE PROFESSIONAL SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, APPLIANCE PROFESSIONAL SERVICE LLC does not offer free project estimates.
No, APPLIANCE PROFESSIONAL SERVICE LLC does not offer eco-friendly accreditations.
No, APPLIANCE PROFESSIONAL SERVICE LLC does not offer a senior discount.
No, APPLIANCE PROFESSIONAL SERVICE LLC does not offer emergency services.
No, APPLIANCE PROFESSIONAL SERVICE LLC does not offer warranties.
APPLIANCE PROFESSIONAL SERVICE LLC offers the following services: APPLIANCE AND CENTRAL AIR CONDITIONING REPAIR. LP AND NATURAL GAS CONVERSIONS.
Contact information
16 ANN ST, Rockaway, NJ 07866
appliancepros.googlepages.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 1:00 PM