Horrible - I have complained several times - always get voice mail - they haven't called back - I fired them
Description of Work: They left the key to my house outside when they left leaving my home open to burglars - when I reviewed their cleaning job, they didn't dust my bedroom nor did they vacuum under my bed nor any of the woodwork throughout the house - I told them when I hired them that I was a severe asthmatic and the house had to be dusted and cleaned thoroughly - I thought that was a no brainer - Also, I left specific cleaning products that I wanted them to use - they opened the bottles to make it look like they used them, but they didn't - way overpriced - the initial cleaning is almost $300 - no different from what they do every day - I have used them for 3 consective cleanings - complained about each one - nothing changes -
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Daniella C.
07/2010
4.0
house cleaning
+ -1 more
In all honesty, they did a great job cleaning the house. They spent about between 3-4 hours here cleaning all 3 floors. The only thing I had a problem with was the price. It cost almost $400!! That was just a little pricey for me and will probably look for services elsewhere again
Description of Work: Cleaned a 2BR/2.5 BTHROOM 3-Floor Townhouse.
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Service Categories
House Cleaning
FAQ
MOLLY MAID is currently rated 2.5 overall out of 5.
No, MOLLY MAID does not offer free project estimates.
No, MOLLY MAID does not offer eco-friendly accreditations.