Keil Heating & Air Conditioning

Description of Work: Work on raising the temperature of the water in my baseboard heat

Description of Work: Complete HVAC replacement.

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Description of Work: My central AC was leaking. There was an issue with the drainage. After the initial service, the AC was still leaking. I called back and another technician was sent out to rectify the issue. There was no additional charge and my AC is fixed!

Description of Work: Furnace cleaning and oil delivery on short notice. The office provides excellent customer service and when the regulars are not there the technicians provide seamless care.

Description of Work: I had recently had my central AC unit recharged. I contacted this company to have the Freon leak located so that it could be repaired. She quoted a service charge of $129. I asked if that included finding the leak and she said yes. I asked if I then had them repair the AC, would I get a credit for the $129 and she said yes. They were prompt in getting a technician out to the house. The technician checked the system pressure and felt cold air from the vents and after 5 minutes at the house, felt he was done and expected payment. I called the office and was informed it would cost $129 plus $290 to find the leak. I had made it very clear what I wanted done when I spoke to the office staff and was quoted a price of $129. The outcome was they agreed to waive the service charge and the technician left my house. Bottom line, they expected to be paid $129 to tell me what I already knew, I had to leave work to be at the house and accomplished nothing. In retrospect I feel the fault was with the office staff who apparently didn't understand what I wanted done and/or didn't understand their pricing structure.

Description of Work: New central air unit, went well.....

Description of Work: Replaced complete HVAC system. Very responsive and professional. Would recommend them again!

Description of Work: Since writing my initial "F-graded" review, I was contacted by the owner, Milton, who offered me a full refund and stated his policy is to provide a full refund if any customer is unhappy. While we disagree on the amount of time his technician actually spent at my house and what he actually did while he was here, I received the refund promptly.

Description of Work: Keil performed an annual preventative maintenance/ diagnostic evaluation on my central air system. The technician added refrigerent and then retested the system,provided me with a detailed report plus additional recommendations to enhance performance. Professionalism and quality has always been a major consideration for me. Keil is a fine company and I like doing business, however the cost of doing b u s i n e s s must be factored in along with v a l u e for the "buck". I think Keil comes up a little bit short on value, if you comparison shop.

Description of Work: During the annual heating service Keil's technician discovered a breach in the heat exchanger on our forced air furnace. My wife and I were satisfied with this diagnosis, but were quite disappointed with the choices Keil proposed. Keil was our exclusive service provider for over twenty years yet we received "little" consideration concerning replacement costs. Keil had quoted us higher than other providers we previously had not contacted. We were astonished and wondered how many times we overpaid for prior maintenance.

Description of Work: They gave me an estimate.

Description of Work: Had to replace the boiler, due to a cracked segment in the old boiler. Took 2-3 days to get a new boiler. Once started on the installation, they stayed with the job until it was done, about 11pm. We have both steam and hot water loops running off the same boiler, which can provide some technical problems.

Description of Work: I have had them do a lot of work. They removed old gas boiler and install new gas boiler. They also installed new air conditioner, condenser and all new ductwork. They even installed new hot water tank. Air conditioner price was cheaper than others.

Description of Work: They had previously installed an air conditioning system in my 3000 square foot home. The last time that they came, I had them install one duct for our system.

Description of Work: INSTALLED A CAP ONTO AIR CONDITIONING UNIT. THEY ALSO CLEANED THE FILTERS.