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51 years of trusted experience
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Reviews
4.828 Reviews
Showing 1-25 of 28 reviews
Ted M.
09/2016
appliance repair
+ -1 moreAfter replacing a circuit board a second time in less than two weeks, the Ridgewood Appliance repairman (Warren) said he did not know how to repair the dishwasher and ran out of the house. I followed him to the driveway and said I would like some of the $300 returned. He said he would return some of the money but to date nothing has been received. Ridgewood Appliance was not able to solve the problem with the appliance. Warren of Ridgewood Appliance said some money would be returned but he did not follow up on his promise. I would strongly recommend that no one use this repair service company.
Description of Work: replaced a circuit board in dishwasher which failed in less than a week. Charged $300. Replaced the defective board a second time which also failed. Repairman then stated that he didn't know what the problem was and left.
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$300
WOLF T.
08/2016
appliance repair
+ -1 moreI've had them twice and they did the job and I'm satisfied with the work that was done. They were excellent. They were prompt and professional.
Description of Work: They worked on a washing machine.
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Yes, I recommend this pro
Kate E.
03/2016
appliance repair
+ -1 moreWarren came to our home within an hour of my call. He diagnosed the problem with the dryer (something small had gotten caught in the dry drum mechanism). He quickly got the problem solved and charged me only for the service call. Very good experience and I will definitely call him again if we have another problem with our appliances.
Description of Work: Fixed a clothes dryer
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Yes, I recommend this pro
$85
Joe B.
09/2015
appliance repair
+ -1 moreWe will order a new refrigerator.
Description of Work: Our refrigerator stopped cooling. After attempting some minor troubleshooting ourselves (replaced one part) without success, we called Ridgewood Appliance to schedule an appointment. I spoke with Warren who asked what we had done. He told me that from what I described it was almost certainly a bad compressor and recommended we buy a new unit instead of paying him for a service call and the cost of whatever he could try. We very much appreciate his integrity and willingness to forego a service fee when he knew it would not help us.
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Yes, I recommend this pro
Evelyn Z.
05/2015
appliance repair
+ -1 moreHe was great. They did the problem right away. They are fair in price.
Description of Work: There was no power to the dishwasher and they fixed it.
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Yes, I recommend this pro
$100
Michelle E.
07/2014
appliance repair
+ -1 moreThis is my second time using Ridgewood Appliance (Warren) for an appliance repair. Last year (11/30/2013) dryer repair (replaced thermal fuse). This year (7/1/2014) washer repair (replaced the coupler). My experience on both occasions we exceptional. Warren returned my call promptly, schedule appointment for next day, showed up on time, is extremely knowledgeable and had the needed parts on hand.
Description of Work: repaired washing machine
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Yes, I recommend this pro
$215
Lynn R.
04/2014
appliance repair
+ -1 moreWarren called me back promptly. He came to repair the fridge about one hour or so after he called me back - excellent service. He diagnosed the problem and fixed it right away. While he was working, he explained clearly what the problem was and replaced the fan motor. Great work and very professional.
Description of Work: Repaired refrigerator.
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Yes, I recommend this pro
$245
Ramon G.
03/2013
appliance repair
+ -1 moreOverall it was more than I had expected to pay but the serviceman was very efficient, professional and to the point., He cleaned up after himself and left the laundry in perfect shape.
Description of Work: I clothes washer was not spinning. It would go through the washing cycles but would not spin. The service man came in and immediately diagnosed the problem plus found another problem that we had not noticed.. He had all parts in his van and within an hour had everything repaired. The washer has been fine since then. He replaced two components in the machine, I believe the timer and another piece that went on the agitator.
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Yes, I recommend this pro
$240
CHARLES P.
12/2012
small appliance repair
+ -1 moreVery prompt and professional service.
Description of Work: Over the last two years we have purchased a dishwasher and refrigerator from Ridgewood Appliance and had them installed and had previously need repairs to our older models. They were always prompt, neat and professional. The work was top-notch and their prices reasonable.
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Yes, I recommend this pro
$2,000
Albert S.
09/2012
appliance repair
+ -1 moreI called about a noise in my dishwasher he came almost at once. Checked it cleaned it up and will try to get a price on a new motor. Was nice enough to tell me that the the noise will not really cause a problem. No to worry about the noise while he checked out the motor Salli Strauss
Description of Work: Checked and cleaned dishwasher.
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Yes, I recommend this pro
$85
lucille B.
10/2011
appliance repair
+ -1 morePunctual and professional received parts next day
Description of Work: refrigerator not working assesed and obtained parts
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Yes, I recommend this pro
$400
James D.
09/2011
appliance repair
+ -1 moreWe called on a Monday, he arrived the same day, diagnosed the problem quickly, and repaired it within about a half hour. Very efficient and professional service.
Description of Work: Our refrigerator/freezer broke down and they came the same day we called them. We found their service to be reliable, skilled, professional, honest, and we would definitely call Ridgewood Appliance again if we need appliance repairs.
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Yes, I recommend this pro
$250
John R.
07/2011
appliance repair
+ -1 moreEverything I read here on Angies list about Ridgewood appliance is true ...Fast rsponse, on time, he knows his bussiness, has the parts, neat clean and fast......
Description of Work: Clean both refrigerator and freezer coils, install new ice maker, install new freezer thermostat, Sub Zero works like new again...
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Yes, I recommend this pro
$500
David G.
09/2010
appliance repair
+ -1 moreHe returned my call promptly and he was able to come quickly. He was knowledgeable and honest.
Description of Work: He diagnosed an outage of an appliance.
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Yes, I recommend this pro
$74.9
Alfred A.
07/2010
appliance repair
+ -1 moreOven door would not close. Another company said the parts were not available anymore. Verified on-line. Called Ridgewood Appliance on 7/8/2010. Appointment was for afternoon of the 9th. Warren the owner and repairman came early. He had the parts with him and was able to repair the door. Asked him about the ice-maker. He had a replacement with him and installed it. He noticed that one of the lights was not working. He replaced the switch. Without question this was the best experience we have ever had with repair of a major appliance
Description of Work: Repaired and where necessary replaced components of hinges on lower oven door of Thermador CMT227 oven. Replaced worn out ice-maker in 15-yr old Sub-Zero refrigerator. Replaced non-functioning light-switch in refrigerator.
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Yes, I recommend this pro
$800
Ben B.
04/2009
appliance repair
+ -1 moreVery well. Talkative, but focused. There wasn't much to do, as the problem was resolved with resetting a switch under the D/W. However, he knew about the switch, I didn't. No parts, no muss and no fuss. So it seemed a bit expensive for the work performed, but again, he knew where to look, not me.
Description of Work: D/W had stopped working. He came in, diagnosed the problem, made the repair (it involved a switch), tested the system and then was finished.
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Yes, I recommend this pro
$125
JOELLEN T.
02/2009
appliance repair
+ -1 moreI thought his prices were a little high. He doesn't charge by the hour, he charges a flat fee. He did a good job. He was punctual and personable.
Description of Work: Ridgewood Appliance fixed my dryer.
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Yes, I recommend this pro
$190
Lilian C.
01/2009
appliance repair
+ -1 moreWarren does everything right and nothing wrong: 1. He arrived the same day I called, on Dec. 26. 2. He called me when he was about 15 minutes away. 3. He came over during the time window that he promised. 4. He immediately went to work and solved the problem. 5. He did not try to charge me for work I didn't need. 6. He cleaned up afterward. 7. He has a pleasant personality and is a good businessman. 8. He is very smart and knowledgeable. 9. He is our appliance repair person from now on.
Description of Work: Warren examined the washer, dryer, and dishwasher. The biggest problem was with the washer, and he took care of that first. During the rinse cycle, the washer, a modern, computerized Whirlpool 6 years old, was stopping and displaying error messages. Warren diagnosed the problem within 10 minutes and then solved it. There was a lot of debris and lint jamming the draining hose, and that was causing the problem. Then he checked out the dryer and determined that there was nothing at all wrong with it. The clothes were too wet when placed in the dryer, and that was because the washer had not been spinning fast enough in the spin cycle. Warren next looked at the dishwasher, whose door is dented thanks to me for falling into it one night when the lights were off. I'm fine, and the dishwasher still works. Warren said that replacing the door would be too expensive to be worthwhile and advised not doing that. He fixed a wooden strip right next to the dishwasher without charging anything.
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Yes, I recommend this pro
$165.85
Linda A.
11/2008
small appliance repair
+ -1 moreThey told me they couldn't fix my appliance, but tracked down a phone number for someone who could, without my even asking. Very helpful and professional. P.S. I believe this business is actually in Fair Lawn.
Description of Work: N/A -- I called about an appliance they weren't authorized to repair.
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Yes, I recommend this pro
Rick C.
10/2008
appliance repair
+ -1 moreWarren came soon after I called. He got right down to business diagnosing the problem. He spotted the problem, went to his truck for the parts and was done in 30 minutes. He also offered helpful advice on making my dryer safer.
Description of Work: My dryer was not heating. Warren came same day and replaced coils on the spot.
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Yes, I recommend this pro
$175
Anne C.
10/2008
appliance repair
+ -1 moreI noticed my refrigerator was making a noise I'd not heard before. Soon the noise stopped and then I realized the refrigerator was not cooling. (The freezer did work). When I called Ridgewood Appliance Service at 8:15 a.m. I got an answering machine - left a message and within a 1/2 hour I got a call back from Warren who came promptly, replaced the evaporator fan motor and charged my $272.85. This seems like a lot of money, but it's a lot cheaper than a new refrigerator and he was knowledgeable and smart. He and his dad own the business and they do a great job.
Description of Work: Warren (the company owner) came promptly for the repair of my GE refrigerator. He is very knowledgeable about refrigerators and replaced the evaporator fan motor. He is most personable and was in and out within an hour. Highly recommend.
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Yes, I recommend this pro
$270
LINDA C.
07/2007
appliance repair
+ -1 moreVery fast service. Called on Saturday morning and came over to house in early afternoon. Friendly, polite and knows appliances very well.
Description of Work: Repaired drainage system of refrigerator.
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Yes, I recommend this pro
$149.8
Ulla G.
05/2007
appliance repair
+ -1 moreWe were happy with the work that this man did for us looking into what was wrong with the dryer but would have liked it if he accepted our request to take off his shoes when he entered our home. He said he couldn t for some reason so we let it slide. Other than that, he was very responsive to our questions and honestly told us that it would have been better off if we bought a new dryer instead of fixing this one. He didn t charge us for the call so I can't really grade him on that.
Description of Work: He inspected our dryer and found that the wiring within the system had extensive damage due to wear and tear. He informed us that in order to fix it, we would have to spend more money than what it would cost to replace. No service contract was used and there was no charge for the service call.
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Yes, I recommend this pro
01/2006
small appliance repair
+ -1 moreTHEY ARE EXCELLENT. THEY RESPONDED TO MY CALL RIGHT AWAY AND WERE HONEST WITH ME. THEY DID NOT TRY TO CHEAT ME OUT OF MONEY BY TELLING ME THAT THEY COULDN'T FIX IT. THEY ARE FRIENDLY AND KNOW WHAT THEY ARE DOING.
Description of Work: THEY FIXED MY INDUSTRIAL MIXER.
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Yes, I recommend this pro
$50
01/2006
appliance repair
+ -1 moreI WOULD RECOMMEND THEIR SERVICES. THEY WERE ABLE TO SET UP A DATE TO COME IN AND SHOWED UP ON TIME. THEIR SERVICE WAS FAST AND THEY LOCATED THE PROBLEM QUICKLY.
Description of Work: THEY REPLACED THE HEATING ELEMENT AND SERVICED THE OVEN.
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Yes, I recommend this pro
$300
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Contact information
PO Box 16, Ridgewood, NJ 07451
www.ridgewoodappliance.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
9:00 AM - 12:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
RIDGEWOOD APPLIANCE SVC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
RIDGEWOOD APPLIANCE SVC accepts the following forms of payment: Check
No, RIDGEWOOD APPLIANCE SVC does not offer free project estimates.
No, RIDGEWOOD APPLIANCE SVC does not offer eco-friendly accreditations.
No, RIDGEWOOD APPLIANCE SVC does not offer a senior discount.
No, RIDGEWOOD APPLIANCE SVC does not offer emergency services.
Yes, RIDGEWOOD APPLIANCE SVC offers warranties.
RIDGEWOOD APPLIANCE SVC offers the following services: Repairs and Service on Major Household Appliances,including washing machines,dryers,refrigerators and freezers,dishwashers, ovens and ranges,icemakers,microwaves All work is owner supervised Dryer duct cleaning and sales of new appliances (please provide model number of appliance desired)
no repairs on televisions or small appliances
Contact information
PO Box 16, Ridgewood, NJ 07451
www.ridgewoodappliance.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
9:00 AM - 12:00 PM