We've used Tom's service for a little less than a year. Normally he comes 3 times a month, he charges $45-55 / visit for general maintenance including cutting lawn, blowing leaves, weeeding...etc, and our typical monthly bill is around $160-$180. Since September he has been billing us for 5 visits per months for a billing cycle of over $210. In his invoice he listed coming to the house for 2 visits in 2 consecutive days, charging us basically $55 + $45 for what should be completed in a single visit. When asked why he had to come so many times that month he simply said 1 day cutting grass and another day weeding, and refuse to offer any further explanation. We had to terminate his service based on his refusal to offer a proper explanation for his invoice. In the end, it's not that much more money, but I get the sense that he's someone constantly trying to rip you off in a small way, and we seriously don't need that in our lives. He sent us the last bill , he pulled another Tom and is charging us $55+$45 for 2 consecutive days service. We just paid him to get him out of our sight / mind.
Description of Work: General lawn maintenance.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$200
Gail G.
04/2012
1.0
leaf removal
+ -1 more
The bill was 200 for just the backyard. I refuse to pay that amount. He is charging me for tree removal that he did not do. My neighbor and I removed that. Even after I canceled the service, he still did the leaf removal. I came home and he was about to start on the front yard, but I told him to stop because I had canceled. He said "don't worry, I'll just charge you for my time." I know he was there for less than an hour because the amount of time I was gone was less than one hour. He continues to send me invoices. All I am asking for is a reasonable amount for the backyard leaf removal. I am willing to pay for one hour of leaf removal even though I canceled before he did the work. I have continued to call him, and he still says he did the tree removal.
Description of Work: Leaf removal.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Greenedge Landscaping Co Inc
We did clean up work and even moved wires off her driveway, we put them onto the side of the street for pick up. We cleaned up her backyard. She left a message at our office to cancel services. Got message at 7 p.m., work was done during the day. I billed her for just what we did."
Joel K.
02/2009
5.0
gutter cleaning, landscaping, leaf removal
+ 1 more
They were low key and inexpensive. They were flexible and got the job done.
Description of Work: They did fall clean up and cleaned our gutters.
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Service Categories
Leaf Removal,
Landscaping,
Gutter Cleaning,
Snow Removal,
Deck Maintenance,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Hauling
FAQ
Greenedge Landscaping Co Inc is currently rated 2.3 overall out of 5.
Greenedge Landscaping Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Greenedge Landscaping Co Inc offers free project estimates.
No, Greenedge Landscaping Co Inc does not offer eco-friendly accreditations.
No, Greenedge Landscaping Co Inc does not offer a senior discount.
No, Greenedge Landscaping Co Inc does not offer emergency services.
No, Greenedge Landscaping Co Inc does not offer warranties.
Greenedge Landscaping Co Inc offers the following services: Landscaping including planting, mulching, shrub and tree trimming, spring/fall clean ups, lawn care, junk removal & snow removal.