OHL. LLC

I used this plumbing service for a simple clogged shower drain - something that should've been fixed quickly using a snake. The plumber came out and was clearly having trouble with the snake, but kept forcing it through the drain. The next thing I know he yelled to me that he pulled out insulation. He had went through my pipes with the snake. He called his boss and he showed up to fix the problem, which he did, but not without having to put a large hole in my wall. This was done on a Friday and they said they could come back Monday to fix the hole. Come Monday they cancelled and rescheduled to Wednesday, which was frustrating but understandable. On Wednesday however after waiting for them all day they decided not to show up and did not call or answer any of my calls or texts. I did not receive a call until the next evening saying there was a family emergency and he promised to be there Saturday. Well I guess it is my fault for believing him because again he was a no show with no calls or responses to my calls. It is now almost 2 weeks since the initial visit and I have not heard from them and still have a hole in my wall. Please think twice before using this company! I have never experienced such horrific service in my life.