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HamiltonAir Co Inc

Heating and Air Conditioning

About us

HamiltonAir Company, Inc. is a family business established in 1962, which services and installs all types of air conditioning systems for the high end Manhattan residential renovation market, and is best known for specializing in the varied and unique requirements of residences in pre-war and landmarked buildings.

Business highlights

63 years of trusted experience

Services we offer

Heating & air conditioning

Reviews

3.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
10%
1
30%


Rating CategoryRating out of 5
quality
4.1
value
3.5
professionalism
3.5
responsiveness
3.7
punctuality
4.1
Showing 1-10 of 10 reviews

kirk M.
08/2019
2.0
heating & air conditioning/hvac
  + -1 more
I will never hire this company again and recommend against doing any business with them. Hamilton Air has installed several central air conditioning systems in buildings I own in New York City, and I have in the past been entirely satisfied with them. However, it is now apparent to me that their president has people working for him who completely lack his own sense of professionalism and integrity. As a major New York City real estate owner I have known Bill Hamilton for many years, but while the service people working for him are competent, his office management is lacking in proper controls. After requesting work on one of my building's systems, I received a bill for $2000 more than appropriate for work which in fact was not performed on the apartment unit to be serviced. After I pointed out that an error had been made and the bill should never have been issued, his office staff dismissed my complaint and referred the bill to a collection agency without really exploring it sufficiently themselves. After dealing with the agency for several months and seeing my credit score drop by 150 points they read my rebuttal and contacted Hamilton to discuss it. Based on my explanation the agency recommended to Hamilton that their accusations were unfounded and would never prevail in any court. I paid Hamilton for the work actually performed on another matter, and they dropped all of their claims. Hats off to Williams, Alexander and Associates, a collection agency with brains and courtesy. A big waste of my time and damage to my credit. Bill Hamilton isn't watching his shop and only time will tell whether his firm survives under its current middle management.
Description of Work: Service split system air conditioning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Jeremiah T.
05/2017
4.0
heating & air conditioning/hvac
  + -1 more
They came on time.
Description of Work: They installed a wall air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've been with them for 10 years. They do high quality work. The workers are fine and they left the area clean.
Description of Work: Installed air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amanda S.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
After a recommendation by a friend in the uws area, I had Hamilton Air come in to give me an estimate on an ac/heating units to be replaced due to long wear and tear - no immediate replacements needed. They were on time, completely professional and gave a verbal estimate on the cost of the project. Based on these I was willing to move forward. However fast forward 2 months later, I had contacted them multiple times for the estimate to be provided by email with no response. I was finally told 4 months later - after a run around by a poor assistant many times - that " they were unable to help me" with no given reason- despite a respectful request why. I can only surmount that a 900 sq ft bedroom with 2 units was beneath their scope of work. I just wish they had been up front instead of wasting both our time! To add, since, my friend (who had a 1 million dollar Reno on her apt) has had TERRIBLE service and luck with her ac/heating units. I say good luck and good riddance for me!
Description of Work: Ac/heating replacement

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$4,000

Scott K.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
Work: A. Their masons showed up when expected, created the hole in a few hours, but had to wait a few hours until the metal A/C sleeve was delivered. The next day, their installers delivered and installed the A/C. Price: B. Their price was $800 less than two other bids I received. Responsiveness: D. The initial visit was prompt, but getting responses from them afterwards until the work was actually scheduled was frustrating to the point of my contacting the president to complain.
Description of Work: Hamilton installed a thru-the-wall 13.5K BTU air conditioner in my NYC coop. They did an inital visit, gave me an estimate, their masons created the hole and their installers put the A/C in the metal sleeve they created.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Nancy K.
09/2009
1.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: Hamilton Air installed thru the wall units in my home 5 years ago. At the time there were some problems with the installation. They had to return and "jerry-rig" a fix for the problem rather then redoing it properly. they were here for a repair to one ac 2 years ago. they returned a few months ago to again fix the same air conditioner. After 3 visits from two different repairmen they came up with what was wrong. A contorl panel needed replacement otherwise nothing was wrong with the ac. It actually functioned. trying to install the panel the repairman was having difficulty. there was a smell of something burning and then also a loud bang. the ac I was told would need to be removed and taken to the shop. I was now told the machine needed a new motor and compressor and something else. Part of this repair was covered by warranty but what started as a small repair with replacement of an inexpensive part approx. 135.00 was now going to cost me 650.00 plus tax and labor! I balked. I am now being charged 450.00 for repair. After agreeing to this work back on Aug 19 I find that no work has been done on the machine. It is now Sept. 15. DO NOT USE THIS COMPANY. They are completely unprofessional and untrustworthy.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$6,000

NATHANIEL P.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The project took less time than expected. They were fast and efficient. The only negative was that they were not all that clear in communicating what to expect when during the job.
Description of Work: Four through the wall A/C units were provided and installed. Four existing window units were removed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE VERY GOOD. THEY ARE MUCH BETTER THAN THE COMPANIES WE HAVE USED IN THE PAST. WE HAVE USED THEM FOR ABOUT TWELVE YEARS. THEY COME TWICE A YEAR. THE PRICES are NOT CHEAP BUT IS DECENT.
Description of Work: THEY DO GENERAL MAINTENANCE ON MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

MELISSA L.
02/2006
1.0
heating & air conditioning/hvac
  + -1 more
THEY NEVER RESPOND TO ANY OF MY PHONE MESSAGES. I WAS NOT SURE I WAS GETTING THE HIGH QUALITY AIR CONDITIONERS I PAID FOR. MY EXPERIENCE WITH THEM WAS VERY AGGRAVATING.
Description of Work: THEY PUT IN TWO NEW AIR CONDITIONING UNITS.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,400

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
I FEEL FINE ABOUT THEM. I HAVE NEVER HAD PROBLEMS WITH THEM. I DON'T REALLY HAVE TOO MANY CHOICES FOR THIS KIND OF WORK. SINCE THEY DON'T HAVE A LOT OF COMPETITION, THE PRICE WAS KIND OF EXPENSIVE.
Description of Work: THEY INSTALLED A NEW AIR CONDITIONING UNIT. THEY HAD TO TAKE BRICKS OUT OF THE FOURTEENTH STORY WALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    35 Mt Vernon St, Ridgefield Park, NJ 07660

    www.hamiltonair.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    HamiltonAir Co Inc is currently rated 3.5 overall out of 5.
    No, HamiltonAir Co Inc does not offer free project estimates.
    No, HamiltonAir Co Inc does not offer eco-friendly accreditations.
    No, HamiltonAir Co Inc does not offer a senior discount.
    No, HamiltonAir Co Inc does not offer emergency services.
    No, HamiltonAir Co Inc does not offer warranties.
    HamiltonAir Co Inc offers the following services: Heating & air conditioning

    Contact information

    35 Mt Vernon St, Ridgefield Park, NJ 07660

    www.hamiltonair.com/