Maria's Cleaning SVC

FABULOUS! Maria's has been providing a quality team for us every week for the past two years. They are reliable, considerate, fast, efficient, and produce quality results. I enjoy coming home after they have been there because I know I am coming home to a sparkling environment. The ladies are always friendly and careful. When we have had to reschedule due to weather or vacations, the management is always professional and quick to respond. I cannot say enough about how great they are!

Perfect. Very friendly and good work

I was not pleased. I used them once and did not use them again. It's hard to say much about the price because I wasn't satisfied with the work. They did a very poor job and I let her know that when they called and wanted to come back. They did a very half baked job. What they offered, which was supposed to be a scrub down before you move in, they basically swept the floor and put their hand out for a check. Unfortunately, on my part, I had someone else managing the project for me so I didn't see the work until after they were gone. Everything in this review I have told them that in a condensed form that I would never work with them again and that they did a poor job.

Did not use because I was told they would come to Cranford but not Westfield

We reach out from time to time on housecleaning help, as here, and Maria's did a fine job. No problems.

Everything went well. Nothing out of the ordinary to report except that they forgot my first appointment . Explanation was that they mistook somebody' else's cancellation as mine. So, they made up for it by coming on a saturday. Would hire them again.

Fabulous from the minute they arrived until they left! They cleaned everything and made the places shine. We are definitely looking for regular weekly service and intend to set something up with Maria's for the future.

Great service at affordable prices. I would highly recommend.

I have been using her service for over ten years. They come in for a bi-weekly cleaning and do a great job. We have cats and they never complain having to vacuum cat hair. They stay in good communication regarding scheduling and are flexible if you go on vacation. Excellent service. I recommend them

It was pretty good. Overall-good job. Very accommodating.

On the whole, I was very pleased with Edwin and the other female cleaner They were very polite and I was really satisfied with their work. The woman was meticulous about cleaning my stovetop. I don't know how she got it so clean! Edwin was fast and very pleasant. I love the fact that they bring their own equipment and supplies. Halfway through their cleaning another worker showed up to provide them with clean rags. It seemed to be a well coordinated operation. I am actually looking forward to having them come over again, hopefully before the holidays so that my house sparkles again through their efforts.

They were prompt and arrived about 15 mins early. 2 peopled were sent but only one of them spoke english and the other I'm not really sure even understood English so I was unable to communicate with her. The one who spoke English as a second language while I was able to communicate with him, he seemed uninterested I communicating with me. I was not looking to have a long conversation with them but needed to express what we were expecting and needed to be done. They did do a very thorough job and my home was clean when the were finished. However for the initial cleaning they charge by the hour and I felt that they moved slower then they could have. I have a rather small bathroom and the woman spent an hour and an half in there alone. Upon my initial meeting at my home for an estimate Maria advised that the job would take around 4 hrs. They took a little over 5 hrs to do the job. I called Maria to express my concern about the time and additional costs I was not prepared for and although after some time she finally agreed for me to only pay for the 4 hrs it took some arguing with her before she honored the agreement. I have a 4 bedroom home and had just had another cleaning serves do the same thorough job in only 3 and a half hours for half the price.

She spent about an hour in each bathroom. And they looked wonderful when she was done.

The two person team she sent did an amazing job. My house was spotless when they left. My kitchen sink looked brand new. They really took the time to clean all those hard to reach areas that get neglected when you clean your own house. I am looking forward to their return in two weeks.

I have been using Maria's Cleaning Service for 2 years now and am extremely satisfied with the quality of the cleaning, cost, and dependability. Maria always calls the night before to confirm the service. Occasionally, they are not able to arrive at the agreed to time but I am always informed a day in advance and they do arrive within the new time provided. The staff always performs a thorough cleaning and they are responsive to feedback. They are very professional while in the home. I will continue to use Maria's in 2014.

They do a great job. When they finish every sparkles. They are the most thorough housecleaning service I’ve ever used.

Maria's crew always does a good job. they are reliable. They clean the whole house every other Friday.

They never responded to me, even after texting and emailing. I would never hire them.

We were supposed to be scheduled for them to clean every 2 weeks, same day, same time. My husband's schedule is irregular, and, as we made abundantly clear, we need to know they will arrive as agreed. The first time they came, it cost $160, ($60 hr. w. $20 first-time discount). The 2 women did a good job, although we keep the apartment clean and uncluttered, so it's not a heavy-duty job, even on first cleaning. The next time they came, it was $70, they did an ok job, were here about 1 1/2 hrs. The third time, they did a so-so job, worked for about 75 minutes. Flora had been dropping the 2 women off (not always the same ones), and said we were scheduled for every other Tuesday, first thing in the morning (arriving 8:30 to 9:00 am), so we agreed we didn't need a reminder call the night before. The cleaners were supposed to be here this morning. We get up early, to have everything ready and stuff put away. We also took the first slot of the day so that they wouldn't get hung-up somewhere else and leave us hanging for hours, as other cleaners have done. When 9:00 rolled around and no one had shown up or called, I called the cell phone # I had for Flora. Maria answered, and said we had been scheduled for tomorrow. When I said this was not good for us and described our scheduling agreement, she said she had been away for 4 weeks, and said someone else had put us down for the next day. She offered to have someone come "later" today, but that wouldn't have worked for us and probably would have short-changed or inconvenienced someone else. This is no way to retain regular customers.

To be clear - we are not a standard customer because of our use of all natural cleaning products. Maria sent her cleaning people for the first cleaning and they carried two vacuums and all their cleaning supplies up the stairs 3 flights instead of using the elevator we showed Maria We explained to them they were to use our cleaning products and vacuum (tough because they spoke little English). Did a nice job cleaning but used products we asked them not to - we could smell it as soon as we walked in and they left the standard cleaning product bottle behind as proof. We called Maria and made it clear again what we wanted. The next time they again brought two vacuums and their cleaning supplies and we told them we no longer needed their service and asked them to leave (again tough - they spoke very little English).

Amazing value, and extremely hard workers. We have had no problems whatsoever. Because they work so hard and do such a good job, we always tip them an extra $10 each, which makes our total $140 every two weeks. Highly recommended.

The people who came were very personable, friendly and very high quality workers.

The team from Marias Cleaning Service has provided good initial cleaning for my house. They paid lot of attention to detail, attended to every nook & corner. So although they were at least $20 more than my earlier cleaners, I went ahead and engaged them for once in 2 weeks cleaning. The issue I am facing with them is that the first time team was great, did an impeccable job. But now everytime they come, it is a set of new people.I prefer keeping the same team. I have requested for all female team and twice male members have been sent to my house. The other issue is that the team that comes for regular cleaning does not speak English and since they change everytime, I have to make efforts to explain the same set of tasks to them eveytime. I hope they take this constructive feedback and fix some of these issues.

They never called me back after leaving 1 or 2 messages. No work was ever done.

I have been using Maria's service for about 4 months now and I am very happy. They do a really nice job. They work hard. Move the couch to dust behind it. Nice work on the stainless steal.