Walter Remodeling Services Inc

Walter was initially responsive and was easy to get scheduled. However, he was supposed to show up at 8am. By 10am he hadn't arrived and I texted him. A while later he responded and said he had an emergency visit and would be there shortly. Several back and forth texts later, each one promising he'd be over very soon, he arrived a little after noon. I wouldn't have minded him being 4 hours late (other than at that point I couldn't go into work anymore, so I lost a day) if he had texted me before 8am to reschedule until the afternoon; or at the very least let me know he had an emergency and would be late. Instead, he just left me hanging and wondering where he was. Once he did arrive, he was pretty professional and looked over the work area. He said he wouldn't be able to do the sump pump himself, but he'd have another plumber he's used before (a friend I think) provide the quote and do the work. He provided a quote several days later after I emailed and texted him for it. It was reasonably priced (probably a little high) and he said the work could be done in a single day, but I decided I wanted to cut out some of the work I had asked about to reduce the cost. I never received an updated quote after several emails and texts and ultimately just went with another provider. The new provider I went with came in cheaper and also said the work would have to be done over several days to allow everything to dry properly. So, not only was Walter going to be more expensive, he was probably not going to do it right, either. I'm very happy I didn't go with him, as the company I did go with, Handyman Matters, was incredible!

Obtained Walter Remodeling Services through Angies List and contacted Mr. Cardona on March 6, 2014. We scheduled an appointment for him to give me an estimate on March 11th. Project included replacing ceiling and three walls, possibly a major re-tiling job in bathroom. Mr.. Cardona did not show up at the appointment time, nor did he phone us.

He was very efficient. Worked fast and did a really nice job. He's busy, but when he says he'll be there, he is.

Walter completely gutted the bathroom and replaced everything. He tiled the floor and the bathtub area. He installed crown molding throughout and base molding. He also replaced the base molding in the hallway and living room. In addition, he tiled the foyer. He was very pleasant and trustworthy. His work was very detailed and effiient. I would definately use him again.

I just could not get Walter to commit to when he would be able to visit our house and complete the work. It took three emails to get him to call at all and then he was very non committal about when he would be arriving. After a week of not hearing from him and non response to my mail we decided to go elsewhere. His response below indicates that he called and said he could come right away - just not true. I have the email thread to prove it.

I used WALTER REMODELING SERVICES INC

I cannot say enough great things about Walter Remodeling. Walter did an amazing job and consistently went above and beyond in all of the work he did for us I selected Walter's company based on Angie's reviews myself. I found Walter to be very personable, customer service oriented, trustworthy, extremely knowledgeable and above all highly skilled about many types of remodeling issues - tiling, electrical, plumbing, carpentry, drywall, painting, general repairs. He showed high attention to every detail and was very helpful in making recommendations that ultimately saved money. For example, we thought we needed a new door to ensure it could swing the opposite way into a room. Walter offered the suggestion to just turn the hinges around to the other side which was a huge savings on having to order a custom door. In another example, instead of replacing a slate floor that had crumbled tile and grout he suggested refinishing it to patch the grout, repaint the lines and restore the shine - it turned out great! I was also told by an appliance repair person the dishwasher needed to have some wires changed out to close properly but Walter was able to determine that we just needed to tighten the installation of the dishwasher under the cabinet and now it works properly. The initial list of items I gave him quickly doubled and then tripled in scope after seeing his great work. I just kept giving him more projects and plan to give him more things in the coming months. I had a very flexible time line. Walter began the work in September and completed a list that was about 7 pages long by December. I found him to be efficient, accessible, responsive and timely. He also always took care to clear up after working - vacuuming and tidying the area and taking debris to a dumpster for disposal. I thought his estimate was very reasonable considering all of the work that we had done. Walter is fantastic...very highly recommend!

Walter did an excellent job with our living room and kitchen. This is the 2nd job we used him for. In 2012 he remodeled our dining room. Both times his prices were reasonable, the work was done on time and looks great. I would highly recommmend Walter's services.

He did a wonderful job and he came on short notice after another person could not make the job. He was very professional . He arrived at the date and time as promised and he called simply to say he would be a few minutes late which was impressive. His work is excellent and he left the space very tidy. I highly recommend him and I will be calling Walter again.

We had hired Walter for installing our kitchen backsplash and he did an amazing job ! Our kitchen looks beautiful with the backsplash. Once he starts his job he makes sure it gets completed properly and the customer is satisfied. I will definitely hire him for our next project

I have never, ever met any contractor who has both construction skills and customer service skills. I highly recommend Walter. P.S. We are on our third project with Walter.

Walter was always responsive and communicative, right from the beginning. He gave us an estimate within a day or two. Walter estimated that renovating the bathroom would take within 2-3 weeks, and he wound up finishing the entire job (bathroom, kitchen, closet, etc) within that same timeline. He was extremely professional, arriving each day with a smile on his face and ready to work. He would occasionally run late, but he would try to keep us updated on those days, and he would stay later on those days to make up for the time. The first day we met Walter, we were having a new refrigerator put in. It did not fit in the allotted space, so within 15 minutes, he got a tool out of his truck and fixed our kitchen cabinets to make the fridge fit. It was done so well that you'd never know he sawed half of it off. Walter demolished and renovated a bathroom in our house which was approximately 80 years old. It had an extremely heavy cast iron tub and plaster walls. When we discovered that the tub was bigger than standard size, he gave us the idea to use a standard sized tub, and to put up sheet rock and create built-in shelves in that space. The result was stunning. Walter tiled our tub area, installed a recessed light on top of the tub, installed our vanity and vanity light, put in a bathroom fan, and painted. Walter built the closet within one day, including sheet rock, base molding, installing the doors and knobs, and painting the entire room. We would definitely hire Walter again for future jobs.

Walter is a superb worker. Once he starts that job, he continues until the days end. I am definetely going to call Walter again when I am ready to start the next project. I am also referring him to a family member. Very trustworthy.

I got them from Angie's List. He is just a very nice man. He is easy to have in the house. He was on time.

Job went great. I had an original pink tile with green bathroom, Walter accomodated my schedule and since I only have one bathroom he completed the job in 6 days and replaced the toilet every evening. The entire bathroom was gutted including a cast iron tub and replaced with everything new, he even included painting the new bathroom. . I have no complaints, he did an oustanding job and is a super nice guy. Thanks Walter...will definately use again in the future.

Great! Walter came quickly for a consult and gave us a price on spot. We had other contractors come and take weeks for quotes we had to inquire about. Pricewise he came up even with others - slightly higher then 1 of the other two we contacted BUT he was professional, on time, had great reviews and was able to fit us in quickly as we had a big deadline approaching. (Our first child is due any day). Day of the painting he was polite and courteous and when he had an unexpected delay that caused him to have to come a bit later that morning he stayed well into the evening to make sure the job was done. He did a wonderful job and we are very happy with the results. Would recommend and hire him again.

If you're looking for someone to be on time Walter is not the one. He definitely won't show up on time or even bother calling if he's running late. Had an appointment set for him to come over at 7:30pm. I called him at 2pm the same day to confirm our appointment and he said he wanted to reschedule to 8:30pm. I agreed, but was left wondering had I not called I wondered when he would have told me he needed to reschedule. So 8:30pm arrives and there's no Walter or phone call.....9:00pm and still no Walter or phone call....9:15pm and yet again still no Walter or PHONE CALL! I think by now you get the pattern. So I call him and he tells me "I'm just getting in my car now to head over there". I told him not to bother showing up and that I'd get someone else to do the work. Again, I don't know what kind of work Walter does so I can't speak to that, but he definitely doesn't know the meaning of showing up on time or having the consideration to call when late. Didn't want someone like that working on my project.

Walter took my call immediately and set up estimate consultation promptly. His estimate was quite reasonable for the amount of work done .Due to the nature of the project ,he had to do the work over a few days making sure to clean up each time. Walter was knowledgeable, professional and very personable. His work product is excellent and I highly recommend him and his staff for any home remodeling projects that you might have. You will not be disappointed!

Walter was terrific, the bathroom is beautiful! All of my expectations were met. He is a very easy person to work with kind and trustworthy. I would absolutely use him again.

Did a fantastic job. Walter was meticulous and his work is top notch. I will use him again and would recommend him to anyone.

.Walter along with his fellow worker did everything that was expected and more. The price as fair. The workmanship commendable. He was most pleasant and co-operative, I would gladly recommend him. He told me the project would take 5-7 days to complete and he finished on time. I would not hesitate to use him on my next project. I hired him on a recommendation from Angie's List and would recommend him. Brenda Michelstein

It was all done in one day. Walter came as promised on the date we had planned for the job, notwithstanding the heavy rain (the exterior window molding was fixed under the pouring rain).The job consisted of replacing the exterior molding of the dining room window, closing a hole in the dining room wall (caused by a broken pipe), repainting the dining room wall, and fixing the rails of two base kitchen cabinets. Our overall experience was very good, we are happy with the quality of the job and very impressed with the material Walter chose (the paint job was perfect! We had no idea what color was used in the dining room). We will definitely refer to Walter in the future!

All went well, he is a very nice guy and easy to talk to . The work was completed to our satisfaction. always retuned my calls and text. i would use Walter again in the future.

Worst experience of our lives. Walter came in and thoroughly inspected our house to fully understand the job. He opened up walls, ceilings, and the floor prior to providing us his quote. He quoted us a 2 week time frame, and this job ended up taking 2 months. It's true he needed to wait 1 week for a permit and architect (this took exactly 1 week), but the rest of the delays were on him. He would lie about when he and his crew were here. The delays however, were the least of the problems. Walter's work was extremely sloppy. The issues with his work included: 1. Hardwood floor being uneven, covered in different non-matching colors. He ended up not even finishing this job and we had to hire someone else to finish it, subtracting the cost of fixing it from his final cost. 2. The archway is uneven, and is now cracking at every seam. 3. The outlets he moved in the upstairs closet are in too deep and have to be completely redone in order to be able to put cover plates on them. 4. The pocket door had a large gap in the frame that needed to be covered. 5. The bathroom fan was not put in the correct spot, and the vent outside was not covered until we noticed it months later and asked him to come back and cover it. In addition, he and his crew treated our home like absolute trash. They would leave all the lights on including rooms they were not supposed to be in, they would leave the house unlocked, and they completely TRASHED our house. They did not put up tarp as Walter wrote in the contract. We had to cover and tarp our whole house ourselves, after we came back and saw that the entire house was covered in layers of dust, damaging our property and causing us to hire a cleaning service. One of the days he forgot to bring an hvac to clean up the work, and used our personal vacuum cleaner to clean up the dust which, of course, broke it. Another day we came home to find their food and garbage from food all over our chairs and dining room table. When the job was completed he refused to remove all the garbage they brought in.

Unresponsive and unprofessional. Doesn't show when he says he will show and doesn't call to say is going to miss the apppointment. Furthermore, doesn't call to reschedule to a new date. Price is good but overall quality of work is just average. Nice guy but not professional.