K9 Bug Detectors

Bob is awesome and won't go anywhere else. We had a BB issue several years ago (day after Hurricane Irene when it was virtually impossible to travel anywhere) and Bob came right away with his dog. We we're concerned we might have had a problem again and called Bob yesterday. He showed up that SAME DAY and gave us the free and clear. Can't ask for better service. Thanks Bob and Bruno!

Provider finally exterminated the bed bugs, after several times of not showing up or note showing up on time. He never did return for the analysis he was supposed to do on the outside insects and removal. He was pleasant but not reliable. I would not use him again. Also, the analysis was part of the big deal so had been paid for and he never delivered on it.t

It went fine and then he had to do the treatment part and... I thought it was very expensive but it was what it was. They charged me a lot more than the initial. They were out the next day. They got rid of the problem. Unfortunately his dog got sick, at some point it got hurt, he was supposed to come out to me and I actually made a trip to make sure that I was there and he never called or anything. Then after that he did solve the problem. He was a nice guy. I felt comfortable with him in the house. The initial thing, I felt was a good price with just the Angie's List. I think the price that he charged after was a little high. In the end though, for the other 2 visits, the first visit cost 140 something dollars and then the other two visits cost me over $200 each. I thought that that was kind of, how come? That was my only thing. I had never used Angie's List before but it sort of made me a little weary in terms of using Angie's List again. I would probably lean towards using Angie's List more for something that was a one shot Deal and I knew the price and that was the end of it as opposed to then having to do more and getting another price. It is nice that they came for the inspection and whatever but I think it would have been nice to know upfront if there were other choices or whatever, what the treatment aspect was going to be and what that was going to cost. It took me by surprise and then in terms of, like part of it was also doing some exterminating outside in yard and stuff like that. He did that but part of the problem still continues outside however, I was not going to call him again to come and do more. I might for bedbugs not for general exterminating. He did great with the bedbugs, didn't do great with the outside exterminating. When he actually came, he came at the time he said he was going to come. That was good, in fact he was early.

I asked that they phone me either yesterday or today in the AM because I have family coming in & I need my house done PRIOR to them coming in. Ive not yet received a call & this concerns me. I must get a call so that the work can begin or I have to cancel their service. I hope & pray that they can call & do what they promise so a refund isnt done as I truly want the job to happen. This is one f the main reasons I stopped my services with ANJIES LIST prior. Im looking for good results this time.. I hope it happens. Thank you

Bobby from K9 Bug Detectors did a great job getting rid of our bed bug problem. We had a 3 room bug problem and I was very concerned after reading about how hard it is to get rid of bed bugs but after working with Bobby, I knew he will not leave until they were all gone. Make no mistake about it, living with the cleanup process is no picnic but Bobby was super great to work with and I truly felt he was helping us not just for the money but because he wants to see us through this problem. There are 2 key difference K9 has over the other places I looked into. 1. He will not leave until the problem is solved. 2. He checks with the dogs where the bugs are and only treats the problem area's. This last one made the cleanup process much easier because we didn't have to wash and dry every thing in every room. The first point was key because I knew this problem will be solved and life will get back to normal at some point. I would hire K9 again and actually will be bring him back for a checkup as well as an external extermination of the house (his current special). I learned two things from this ordeal. One, its better to hire a professional and you know the issue will be taken care of and 2; Get it taken care of early to reduce the costs.

During a hotel stay in early October I had been bitten but had never actually seen a bug. I was terrified that the bugs had come home with me and unable to relax. I purchased a K9 Bug Detector deal which included an inspection for bedbugs as well as an interior & exterior treatment. Bobby and his German Shepherd, Jack, thoroughly inspected my home and belongings and found no bedbugs. He did find signs of other insects invading from outside, which is normal in the fall. As I am asthmatic and somewhat paranoid about chemical contamination, Bobby treated my home, inside & out with a drying agent he guaranteed would not affect my lungs, which it did not, but I've seen no more bugs of any kind. I am overjoyed to have found a service that could answer all my insect questions and let me enjoy my home again. Thank you Bobby for restoring my peace of mind!

Great! Service was very professional and friendly Would use again and also recommend K9 Bug Detectors to everyone

I purchased the voucher on June 18, 2014, and as of today, June 29, 2014, they have never contacted me. I did respond to Angie's June 23rd email to me asking if I'd heard from the company noting that I had not, but that brought nothing. Please refund my $144 as I am seeking service from a local company. I only filled in the "approximate service date" in the question above with the date of voucher purchase so that I could submit this form. There has been NO CONTACT with them!! Thank you for your help.

The dog was fabulous. Bob had him sneeze then search. Thank goodness nothing was found. Bob made other recommendations for irradiation of any other potential problem. Bob knew his business.

Bob came and was responsive the first visits. however, he's had "emergencies" that have twice caused him to cancel our appointment on short notice. The last one was Saturday, June 28th. He was supposed to come to my house between 9 and 10 but cancelled at 5:41AM saying that he'd have to reschedule since then he's not responded to 2 text messages and one recently made phone call today, Monday. I got bit something like 10 times, then no bites. Then I got bit again similarly and called K-9. He came with the dog. He treated around my bed and the bedroom above it. He also treated around my sofa. Some days later I got bit some more and he came back and did the same treatment. Some days later I got bit again. He came back and used liquid CO2. A week later, I'm getting bit again. It's definitely a minor infestation. Only one has ever been found and that was by me. I saved it and showed it to him. It was indeed a bedbug. We've never been able to find any evidence of others, but the bites prove they're there. Then he says he thinks they might be mites. Huh? Never heard of that before and we've not found those either. But I'm very allergic to bedbugs. The bites swell a lot and itch terribly. They're often in groups. These are bedbug bites. So I've wasted $1,045 with K-9 and I'm now calling Horizon. They efficiently eradicated a severe cockroach infestation when I bought the house. Haven't seen one since. I'll give them a crack at the bedbugs. Probably spend a lot more than $1,000. All those people that only spend $129, or similar amounts, but are happy did not get a treatment. That's just the dog. The treatments cost $250 per room so I don't understand what it is they're satisfied with. While writing this review Bob responded to my phone call with "Not sure 4 tomorrow what time." I certainly don't know.

I woke up a few days ago with a series of very itchy bites across my stomach that were dead ringers for bed bug bites. I am crazy paranoid about bed bugs so I called Bob to find out more about the treatment options to follow if I should get the inspection done and find evidence of bed bugs. He described the treatment options to me and took into account my baby (so freezing treatment only in the baby's room) and gave me straightforward projections of success. I liked his patient manner and he seemed honest and knowledgeable, but before I pulled the trigger with buying the bed bug inspection, I asked him a separate question about a carpet beetle problem that I was having and he immediately told me that my bites were from the carpet beetles, not bed bugs. I was surprised because carpet beetles don't bite, but Bob explained that they do "poke" in defense if they are pinned (as they would be if I rolled on them in my bed). He was almost positive that that was my issue. He gave me practical advice on how to fight the carpet beetle issue myself (take rugs outside on hot day and spray backs with 91% rubbing alcohol) and scatter talcum powder around the floor to "dry them out" and then vacuum up after a few hours. I was really taken aback and impressed by his honesty - he could easily have told me, "it could possibly be bed bugs, I'll come by" and make money off of the visit, but he saved me the time and money with valuable free advice over the phone! If I ever suspect bed bugs again, I will definitely be calling this company.

He is very professional, thorough, and guarantees his work. The bedbugs are gone. We will follow up if there is any additional work to be done.

The technician was nice and very agreeable. For a very cheap price he came five times but was unable to solve the problem. We stopped seeing him because he was far away. I had to hire a different company who was able to solve our ant issue within the first visit. We think he may be better with bed bug services.

Robert and Bruno the Dog arrived right on time and worked professionally and quickly.

I can not tell much. I was suspecting I might had bed bugs or my dog brought fleas to the house. I never saw evidence of one or the other but I was getting bitten. They came at a time that I was not at the house. My mother was at the house but she was suffering from early stages of dementia and we did not know then. They came to the house and inspected and sprayed but my mother could not tell me much about it. The proposed follow up treatment was pricey and I did not go with it. I used another pest control treatment. Over time the situation resolved but I don't know if it was because of the initial treatment or my follow up. (????)

After trying to blindly rid these pests by ourselves with no luck, we searched for an exterminator that specifically used dogs to locate the bugs. Bobby was very polite, courteous and easy to talk to. He came by the next day with Bruno (the dog) and did a thorough inspection of the house, top to bottom, every room. Bruno had startling accuracy (we knew where some of the bugs were nesting, and he hit on those spots!). While Bruno took a snooze in our living room, Bobby gave us the rundown of how his treatment would work, what prep by us would needed to be done, along with pricing and assuring us that we will get them all. $1200 for treatment of 4 rooms (which includes everything in it-dressers, beds, couches (yes couches). He reiterated that the $1200 covers all treatments whether its 2 or 20, and incudes two more dog inspection to make sure the bugs are all gone. Its been 2 treatments and over a month later without any sightings or bug bites on any of us. YES!!

This guy brings a dog and is very thorough. He ran late once or twice (he makes multiple visits to resolve issue) but let me know that he was running behind. It seemed expensive at first but given that he comes 3-4 times and with a dog, and really did solve the problem, I guess that's what it costs. Also gave me a good advice about how to avoid getting them again. Overall, very professional and effective. As w/ all bugs, you have to follow his directions for treatment to be effective.

12/27/13 UPDATE Bob (I think) was in a car accident the day of our appointment and unable to contact me to let me know that day because my contact information was in the truck and it was towed away(Saturday). He called me first thing Monday morning to explain an offered me a discount/freebies to make up for it. I appreciate the call and apology even though his missing the appointment was not his or his company's fault. We re-scheduled for another Saturday and I'll update my comments after appointment. 12/23/13 I called on 12/20 and spoke to someone who was very nice and helpful about explains services to me. I asked someone could come the next day because I thought I had a bed bug problem and wanted to treat it right away. He agreed to come the next day between 11 and 1pm. I told him I would be running local errands but if he called when he was on his way, I would be home by the time he arrived. I decided not to run my errands so I would not chance missing him. But no one showed and no one called. The number is apparently useless on weekends because I called and got voicemail. I even gave him an hour grace time. I wasted my entire day waiting on no one to show up. I will not waste my time on this company again.

They take old retired drug dogs that actually sniff out for bed bugs. They were able to locate three areas that were infested with bed bugs. They guarantee their services for longer than others and their prices were reasonable. Jack, the dog, was really sweet. They had to come back out re treat because the bed bugs migrated. They were very accommodating to me when I had to call them back.

I was a nervous mess and Bob was wonderful to work with. He is an extremely nice person, knowledgable and professional. I trust his expertise and would highly recommend him to others.

The technician arrived on-time and surveyed the inside and outside of the premises before starting. He then brought in a very sweet dog (Shepard or Shepard mix, I think) who sniffed all around the upholstered furniture and bedding. We didn't believe we had bed bugs but were happy to have that confirmed. The technician then treated the external perimeter of the house and spot treated areas (bathrooms, kitchen and basement) inside the house. He also placed some traps in the basement for good measure. I was very pleased with the service and would use K9 Bug Detectors again for my pest control needs.

I purchased an Angie’s List Big Deal for this service and I had to pay a whole lot of extra money, but they were good. They sprayed once and then had to come back a couple of times. That's why they charged me extra. The technician who came out seemed very knowledgeable, flexible and I would recommend him. I did not have any issues with them. I thought their initial price was great, but then it turned out I had to spend extra money. The quality of their work was good.

While administering a follow up flying insect treatment (a remarkable third time this summer as I live in a wooded area), I showed Bobby c concerning tunnel that suggested mole activity. Without hesitation he simply stomped on the tunnel, and sure enough minutes later the creature appeared and Bobby calmly and humanely took care of it. VERY IMPRESSIVE!

heard from provider once, claimed he would call to schedule. after not hearing from tried several attempts to contact and schedule. usually was told "will call you back", or "don't have schedule book with me" or would never call back. obviously either too busy or to far away and not interested in following through. made one call to another service and was scheduled and serviced in two days from time of initial call.

It worked well. I have no complaints. It was effective. The gentleman was very cordial. I think he was efficient and he was on time. What he provided, it worked. It didn't work forever but he didn't say that it would work forever. He certainly fulfilled what he said he would do. I was pleased with it. I just spent for the amount on the big deal. I would use him in the future.