GreenScapes

Description of Work: They did weekly lawn cutting and tramming plus spring and fall cleanups.

Description of Work: I worked with this company over the last several years, the first year service was good but each sucessive year their service has gotten worse. Each year I have reduced scope of my contract and this will be the last year I will use them because of poor quality work and complete disregard for my instructions. I started out with contracts package which included: lawn mowing, tree and shrub care, lawn and shrub fertilization, leaf removal and pest treatment (ticks/grubs). One year they mowed down my entire raspberry patch to the ground because their worker thought it was weeds. Then they told me it would grow back and not to be so upset. So I dropped the tree and shrub care package. They have destroyed the gate to my backyard and damaged the landscape timbers in my front yard. They sold my accounts for fertilization and insect control so they no longer do that work for me. However I experienced problems with double and triple billing after they sold the accounts. On leaf removal I only use them on lawn areas now and only if I have no other options due to my work schedule. They blew out every shred of mulch in my gardens, hundreds of dollar worth when they removed leaves from the beds. They started pulling up my ferns and hostas because they do not know weeds from plants, if I had not been home my shade garden would have been destroyed by ignorance. They routinely damage my lawn with gouges and uneven cutting. They cut even when I call and tell them not to come. When I complain they tell me it will grow back. They will mow over staked and patched areas completely disregarding any markings you put up.