Thumbs up on their professionalism, efficiency, consistency, cleanliness, quality, responsiveness, and reasonable pricing. Ron, the owner of the company and a very nice guy, explained to me very well his process and product of doing the job. I met with a few different companies for my project and finally chose this company to refinish my whole house hardwood floor. After their job was finished and left, I called Ron for help because our contractor and ourselves was a little careless and messed up a bit on many spots related to paint touch up and taping. Ron is so nice that he sent his crews to come and fix them for us. They went extra miles as a courtesy service which they don't have to. My floor looks great and is one of the greatest part of my renovation project. I can not be happier with my decision and am very happy with their work. Project that needs to do it once and do it right, you have to choose a reliable company. If I ever do another flooring project again, I will have no doubt to go with them again. Highly recommended.
Description of Work: Hardwood floor refinish (sand, stain) for whole house except basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
george M.
03/2017
5.0
hardwood floor
 + -1 more
very professional . they showed up on time . the work schedule went as discussed previously . our first floor looks great. I would recommend them. .we will have them back to refinish our second floor. helped us move the furniture back.
Description of Work: new flooring in a kitchen, family room and bathroom on first floor. sanded and stained living room and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Carmela C.
12/2016
5.0
hardwood floor
 + -1 more
He was extremely professional, fair and did an excellent job. I was in a jam and had to try and complete the work after my house closing and before I moved into the home. I only had a week available and he made it happen. He was clean, was very accurate in the quote, provided outstanding customer service and did a great job! I would hire him again without hesitation! Thanks Ron!
Description of Work: Ron and his crew refinished all of our hardwood floors(approx 2200 sq ft).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
William S.
07/2016
5.0
flooring contractor, hardwood floor
 + 0 more
Ron was very professional during the estimate and although the estimate wasn't the cheapest, it also wasn't the most expensive. Unfortunately I wasn't able to be home while most of the work was being completed, which caused me concern, however I could tell that the crew was extremely respectful of my personal belongings. The few times I was able to meet with the installer and refinishing crew they were extremely respectful. The crew was neat, clean and even provided samples of stain for me to choose. The floors look beautiful. I would recommend Custom Hardwood Flooring to anyone who needs wok done on their floors. The crew was clearly experienced in their profession and I was happy with the work. Ron's crew is a credit to his business. Keep up the great work!
Description of Work: Ron and his crew installed hardwood flooring in one room and refinished two rooms and a foyer. Steps were also installed and the risers refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,258.3
Rebecca S.
05/2016
5.0
hardwood floor
 + -1 more
Ron, Don and Marvin were WONDERFUL! I was given an extremely reasonable price for the work. The team was punctual, professional and clean. The work was done 2 days before expected! The team was very friendly and Ron called several times to go over the work done. The finished product is beautiful and I would definitely recommend them if you are needing hardwoods installed.
Description of Work: Custom Hardwood Floors, Inc. came in to refinish my dining room, foyer and stairs as well as add hardwood to the office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
John B.
08/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Ron and his crew did an excellent job. We were unsure which color to choose, and he provided us with a lot of samples to help with our decision. The work came out perfect and our floors look brand new. You can't even tell where the old floor ends and the new floor begins. We would definitely recommend him to anyone looking. Very responsive and excellent work.
Description of Work: Added oak flooring to dining room and kitchen and re-sanded and stained floors in the whole house, including banisters and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jon K.
06/2015
5.0
flooring contractor, hardwood floor
 + 0 more
We had already bought the Flooring, Glue (Mastic) and Saddle Moldings for this project, and we had an installer (that we had used in the past) lined up to come and install everything. But, our original installer "went missing" for a few weeks, with no response or communication. So having already invested in the materials, I started calling other installers, but most were either slow to respond, or they only installed the products that they sell. Ron called back after the Memorial Day Holiday weekend and come out to look at our space. He gave me a quote and was able to get someone out in a couple of days to do the installation. The attention to detail was very good. They installed the flooring & the Shoe Molding (1/4 round). Everything looks great. We are very happy with the finished result. I would recommend them to highly, and we plan on using them for more work in our upstairs areas, as well.
Description of Work: Installed Mirage Pre-Finished Engineered Maple Wood Flooring & 1/4 Round (shoe molding) around the perimeter of the room. Approx 305 SF
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,130
Sandra D.
06/2015
5.0
hardwood floor
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barbara D.
05/2015
5.0
flooring contractor, hardwood floor
 + 0 more
unknown
Description of Work: Refinished hardwood floors in living room and dinning room. They did a beautifull job and also picked out a great color stain. We weren't to sure about the color at first but in the end it proved to be the best choice. So glad we took there advise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Sandra D.
03/2015
5.0
flooring contractor, hardwood floor
 + 0 more
Ron, owner, was responsive and helpful. His crew was friendly and respectful. The guys set stain samples onto the sanded floors and worked around them until we decided. They worked efficiently and were willing to rework a small area with which we weren't happy. Outcome is beautiful.
Description of Work: Sanded, stained, repaired and refinished floors on first floor and stairs. Removed carpet and installed new wood floors upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
10/2014
5.0
hardwood floor
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jennifer S.
09/2014
5.0
hardwood floor, flooring contractor
 + 0 more
Ron, the owner, is extremely friendly and professional and you can tell he is very passionate about the quality of the products he uses, the details of the work and how the end-result will look. His estimate was not the lowest we received but we decided we wanted to be sure it was done right and we felt much more confident in Ron than the other companies we spoke to. He was onsite each day to check on the progress and his crew. I met his guys, they were very professional and polite. They were also extremely neat - when the job was finished there was no dust or debris to be found.
Description of Work: Sanded and refinished hardwood floors in the living room, dining room, entryway, hallway closets and three bedrooms and one flight of stairs (treads only). Used one top coat of Bona seal and two top coats of Mega Finish. Installed new thresholds in doorways where there had been carpeting. I saved a few hundred dollars by pulling up old carpeting and padding, removing the strips, nails and staples, and disposing of the old carpet rolls myself. It was such hard work, in retrospect I wish I had just spent the money and let Ron and his guys handle that part!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Bina L.
03/2014
5.0
hardwood floor
 + -1 more
the job was amazing. Ron was very fast and resonable with his quote, the workers made it there on time and were great with reccomendations for the color of stain to use which is also easy to find for future pieces that i might make myself. The job was done early and the instructions for when i could walk on the floor and not were well exlained. Could not be happier with the service. On top of the two patches that Ron had quoted for me, the workers had enough material to repair two stained pieces of the floor as well, thet took care of it without even mentioning. in the responsiveness category i rated fair and there is a specific reason. When i had a fwe contractors coem in to esitmate the job, i had some variacnes in the cost and services performed, when i made the choice to go with custom hardwood flooring. i did have a hard time getting a hold of Ron to schedule the work. I had a few phone calls that he did not answer at first, and i was getting lightly frustrated which was scary for me since i was in the middle of a serious issue with an electrician. in the end after 3-4 days of back and forth Ron got on the phone with me and it was a breeze. i wanted to make sure to right this to explain exactly what happened. I will use Ron and his company for any and all hardwood work i do in the future. funniest part of the experience, i was so impressed i gave Ron a call to say thanks, as well i had a few questions. he seemed so happyon the phone to hear about my experience. I think when i first asked, he must have thought i was going to complain, not the case at all.
Description of Work: Sanded and refinished a hallway, the dining room and the living room of my home. This job also included the creation and staining of three flooring transitions as well as repairing two patches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,300
keryn N.
07/2013
5.0
hardwood floor
 + -1 more
Ron and his guys were great. Originally I had wanted to go with a dark stain, but the floor looked so nice once it was sanded that I changed my mind. They were very accomodating with showing me different stain options. We found a nail sticking up on one of the stairs and Ron came by on Saturday morning to take care of it himself.
Description of Work: Refinished hardwoods floors thruout the house. Pulled up carpet and repiared damaged and missing areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,500
Sal B.
06/2013
5.0
hardwood floor
 + -1 more
Ron and his team did a PHENOMENAL job! They demolished the existing tile (entryway, bathroom and kitchen) neatly (and it was difficult task). The hardwoods were layed beautifully! His team was very professional and courteous. They were one of the BEST contractors I have ever used!
Description of Work: Replaced ceramic tile flooring with hardwoods.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Sal B.
05/2013
5.0
hardwood floor
 + -1 more
The workers from Custom Hardwood Floors Inc were totally clean and respectful of my home. They took such pride in the product they were delivering, the price was fair, and they made an unpleasant job bearable.
Description of Work: I used Custom Hardwood Floors Inc for floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Linda L.
05/2013
5.0
hardwood floor
 + -1 more
We live in Morris County, NJ and Ron came to our home in October of 2012 to give us an estimate. Then he and his team came back in November and completed the job in one day. They were on-time, extremely professional and did a wonderful job of keeping the other rooms dust-free (which is not easy with a job like this). My wood floors had not been professionally treated for over 15 years and when Custom Hardwood Floors was finished, we looked as though we had new floors installed. I would definitely use this company again - everything was cleaned up at the end of the day and Ron came out personally to make sure that we were satisfied with the job. Excellent group.
Description of Work: Sanded & re-finished existing wood flooring in kitchen, 1/2 bath and foyer. Stained with top coat of seal and three top coats of finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$910
Linda L.
12/2012
5.0
hardwood floor
 + -1 more
They were very professional. He worked with a team of guys who came in and were very meticulous. They even went so far to repair parts of the floor that I did not even ask them too. They did very efficient, quality work. They were priced fairly compared to the others I looked into.
Description of Work: I have existing 20 year old hardwood floors. They sanded and re-stained the existing flooring and all the trim work around the flooring as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
05/2012
5.0
flooring contractor, hardwood floor
 + 0 more
I recently had our master bedroom and hallway sanded and refinished. Crew from Custom Hardwood Floors did an outstanding job! Very professional, excellent work. They also did an and excellent job of cleaning-up. I had a few holes in the bedroom floor from old vents to allow airflow from a wood burning stove. Fantastic repair job, no way can you tell a repair took place. Very happy with the job, I would recommend to anyone and plan on using them again in the future.
Description of Work: Master Bedroom, walk-in closet and hallway, oak floors sanded and refinished. Two vents removed from bedroom floor, holes repaired - wood replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
John M.
09/2011
5.0
flooring contractor, hardwood floor
 + 0 more
Ron and team were terrific. They carefully explained what they were going to do - start to finish. Explained various trade-offs (water vs oil, different color choices, etc). The work teams (we had three different teams of 2-3 each were all very professional, courteous. And the work they did was terrific - very professional job. Very detailed oriented. We heard horror stories from others who have had floors done who said they had to repaint entire walls and baseboards....not with these guys - very neat. And floors came out looking like a million dollars. Very little dust around house too - they use some heavy duty machinery that kept it to a minimum. I highly recommend Custom Hardwood Flooring - in fact, have already recommended to two neighbors and they had a similarly positive experience.
Description of Work: Ron and team sanded and refinished hardwood floors on first floor of our house plus stairs and upstairs hallway. Given that we already live in the house, we divided the project up into three parts and completed it over three weeks.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Custom Hardwood Flooring is currently rated 5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:30 PM
Custom Hardwood Flooring accepts the following forms of payment: Check