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BILL O'ROURKE CUSTOM WOODWORK

Unfinished Carpentry, Finished Carpentry and Woodworking, Homebuilders

About us

General residential carpentry

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Trimwork, built-ins, tile, drywall, decks, kitchens and bathrooms

Services we don't offer

Commercial construction

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Margaret P.
02/2016
5.0
contractors
  + -1 more
This was the second time we used Bills services. Once again he and Eric did an incredible job, not only professional, fair priced, but also incredibly neat. It's hard to believe we are in the same room it looks so great. We would highly recommend them,
Description of Work: Reface a brick fireplace, build mantle, install crown and base molding, and install a wood floor and an electric outlet in the mantle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Margaret P.
02/2016
5.0
contractors
  + -1 more
Bill was great, very fair on pricing and totally honest. He and his colleague Eric were extremely efficient, professional and true craftsmen. Work was completed in one day.
Description of Work: We had to have some rotted wood trim replaced before our house was painted as well as add some aesthetics by building a nice border around the front entrance,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Denise S.
01/2015
1.0
contractors
  + -1 more
2 hours before the appointment Bill called to cancel saying that his work schedule had changed and he was no longer interested in the job. An earlier call would have been appreciated and prevented me from planning my day around an appointment that wasn't going to be kept.
Description of Work: I called Christmas week to schedule an appointment to discuss a project. We made an appointment to meet Saturday, 1/10/15 at 1PM.

Rating CategoryRating out of 5
professionalism
1.0


Response from BILL O'ROURKE CUSTOM WOODWORK
[Member Name Removed], I just now read this review for the first time. I'm very sorry you felt you had a bad experience in our very limited interaction. The day we had scheduled to meet, literally hours before, a job I had previously estimated came through. It booked my schedule for the foreseeable future and it would not have allowed me to accomplish the project you described in the time frame you mentioned. I immediately called you to cancel our appointment. Why waste your time or mine on a job that I could not fit into my schedule? I always give the curtesy of a callback regardless of the situation. Having said this I apologize again, and hope you eventually had your project done properly and on budget. Bill O'Rourke

Jason C.
04/2014
5.0
contractors
  + -1 more
Fast, efficient, and excellent quality work. They even replaced the shutters when the sizes were slightly off.
Description of Work: Built Portico, installed shutters, replaced trim around windows and garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Margaret P.
03/2013
5.0
home builders, woodworking
  + 0 more
This is the second time we used Bill. We had originally planned the project for late last year but after the storm there were others in need of emergency work by Bill so we agreed to the start of the New Year. As part of the project Bill visited a few times, provided great sketches of the mantle design and could not have been more professional and honest. Bill and the Erich did an incredible job. Workmanship and integrity that is hard to find these days. The finished project is beyond our expectations ...the molding around the room and the fireplace projects such class. There is no one else I would want to do work in our home.
Description of Work: the project was to reface the fireplace, custom build mantel, install wood floor , install crown and baseboard molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Margaret C.
12/2012
5.0
contractors
  + -1 more
We are very pleased with the job. Bill was on-time and on budget. Highly recommend this contractor.
Description of Work: Bill repaired our deck stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Margaret P.
04/2012
5.0
contractors
  + -1 more
Bill is a rare find, he will guide you without trying to talk you into other work that may be nice but isn't necessary. The day the work was completed when he left the only way you knew he was here was by the improved look of the areas repaired. No mess, No debris. We highly recommend him.
Description of Work: We had various spots of wood rotting on house exterior. Bill fixed some areas with wood, some with composite, whatever worked best for the spot. We contacted a few carpenters on Angie's List and Bill was by far the most reliable, well priced and thorough person we could have found. We have found someone who we will use for any and all future work. Bill installed a lovely decorative molding around our entrance in addition to repairs necessary elsewhere. All inquiries were responded to quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kay E.
01/2012
5.0
contractors
  + -1 more
He is a really great carpenter, and I would recommend him. He provides wonderful service. He is really like a state of the art kind of carpenter. If I need to, I would use him again in the future.
Description of Work: I am using the services of Bill O'Rourke Custom Woodwork. He is still working on the steps in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    225 RESERVOIR AVE, Randolph, NJ 07869


    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Unfinished Carpentry,
    Finished Carpentry and Woodworking,
    Homebuilders

    FAQ

    BILL O'ROURKE CUSTOM WOODWORK is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    BILL O'ROURKE CUSTOM WOODWORK accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, BILL O'ROURKE CUSTOM WOODWORK does not offer free project estimates.
    Yes, BILL O'ROURKE CUSTOM WOODWORK offers eco-friendly accreditations.
    No, BILL O'ROURKE CUSTOM WOODWORK does not offer a senior discount.
    Yes, BILL O'ROURKE CUSTOM WOODWORK offers emergency services.
    No, BILL O'ROURKE CUSTOM WOODWORK does not offer warranties.
    BILL O'ROURKE CUSTOM WOODWORK offers the following services: Trimwork, built-ins, tile, drywall, decks, kitchens and bathrooms
    Commercial construction

    Contact information

    225 RESERVOIR AVE, Randolph, NJ 07869


    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM