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Glass Doctor of Ramsey

Windows, Glass and Mirrors, Doors,

About us

At Glass Doctor, We Fix Your Panes! Our professional certified glass service specialist deliver world-class service and value because Glass Doctor strives to exceed your expectations. Glass Doctor certified service specialist install, repair or replace Energy Star rated insulated glass windows, decorative glass, storm windows, skylight glass or any other glass product you might need. If you need immediate glass repair or replacement help - whether it's a cracked window, or smashed storefront - call us today. If you are thinking about home interior upgrades, get inspired with our galleries of glass shower doors, decorative entry doors, replacement windows, and custom mirrors. Our courteous, professional specialist are fully trained to repair, replace, renovate and protect any glass in your home, or business. Often we can replace cracked, foggy or chipped glass into your existing window sashes or door panels, instead of replacing the entire window or door. Give us a call today! 9 years in a row Super Service Award winner. Call us today to find out why. Uniformed Specialist. NO subcontractors used, ever. PLEASE NOTE THAT WE ARE NOT DOING ANY AUTO GLASS AT THIS TIME.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Insulated Glass Replacements, Shower & Tub Enclosures, Office Glass, Mirrors, Patio Doors & Replacement Energy Efficient Windows, Window Repair, Window Replacement, Glass Cabinet Inserts, Glass Railings, Door Controls, Shower Doors, Window Reglaze.

Services we don't offer

Interior Doors & Bubble Skylights.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 141 reviews

Judy C.
11/2018
5.0
replacement windows
  + -1 more
Reproduced perfectly!
Description of Work: Duplicate a broken pane of glass from a grandfather clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olga B.
09/2018
5.0
replacement windows
  + -1 more
Terrific and timely service.
Description of Work: Replacing a window pane

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chet S.
04/2018
5.0
glass repair
  + -1 more
Excellent , just the way we wanted
Description of Work: windows and glass work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry Y.
07/2017
5.0
replacement windows, home remodeling, auto glass
  + 1 more
Perfectly.
Description of Work: George has done multiple projects for us. I do not take these reviews lightly. He is a professional and a gentleman. You can count on George to fulfill his promises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

valerie F.
05/2017
5.0
glass repair, doors
  + 0 more
It was efficiently done.
Description of Work: We had new shower doors installed in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Cindy H.
04/2012
5.0
replacement windows
  + -1 more
We called Glass Doctor of Ramsey and within 24 hours the owner George arrived to assess the situation. He checked all our windows and gave us an estimate to replace the operators in three windows and to order us a new screen. The estimate included adjustments to the sash for smooth opening and closing. The other windows had minor problems and he gave us tips on how to fix them ourselves. We agreed on a price and within two days his workers came in and made all the repairs. They did excellent work and didn't make a mess. The windows now operate like new. We were worried that we needed new windows, but Glass Doctor fixed all our window problems-no replacements needed!
Description of Work: We had three broken Anderson casement windows in our home. The operators and handles did not work We also had some minor operating problems with other windows. Also one screen had a tear in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

CYNTHIA F.
12/2011
5.0
replacement windows
  + -1 more
I have used this company three seperate times. It is one of the few window companies that allow you to replace less than five windows at a time. They operate like an old fashioned company where the customer's opinion of the completed job counts highly. They are totally reliable and strive to please the customer. The owner of the company, the receptionist, the window measurer, and the installers are all reliable, respectful, and trustworthy. They arrive when stated or call if they are delayed. They clean up after the job is completed and George, the owner, calls afterwards to make sure you are pleased. If there is a problem, George will make sure it is resolved. I highly recommend this company.
Description of Work: The company replaced three old single pane wood windows with double pane vinyl replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,258

SUSAN M.
05/2011
5.0
glass repair
  + -1 more
They had supply problems. There was a delay in getting the job done because of this supply problems. The job was done right and they were on time after the supply problems were resolved. There were two different problems that I had. The job was done great, but they were only as good as their suppliers. The office staff and owners were great. The mirror that they were installing had a scratch on it and they had to send it back as well. In exchange for my problems, the owner compensated me with an extra discount to make up for my problems.
Description of Work: I had my bathroom renovated and they supplied the glass for an enclosed shower. They also priced a big mirror for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Sandra D.
04/2011
5.0
replacement windows
  + -1 more
Excellent service from start to finish.
Description of Work: Repair of cords in Anderson Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

susan G.
11/2010
5.0
glass repair
  + -1 more
He took our broken table top with him as a template for duplicating the new table, and gave us the estimate and approximate time frame for completing the job. He performed everything exactly as he said he would, and we are very happy with our new stabilized tempered glass top. Our toddler son crawls all over the table, and it is perfectly secure, which is more than we thought could be accomplished. We thought the owner was very sensitive to our needs, especially the demands our son would be placing on the table, and we were very impressed with his professionalism.
Description of Work: We wanted to replace a large glass tabletop, and asked for an estimate. We thought the estimate sounded a little high, so we asked the glass doctor company to send someone over to discuss changes we could make that could reduce the cost a little. The owner came over and made some suggestions, and also thought of a cheap way to make the table more secure that we were really happy with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

JUDY J.
10/2010
5.0
replacement windows
  + -1 more
Contact was by phone. They responded promptly and send a detailed estimate. When we decided to use them, they set a date, came and did the work. Everything went smooth as glass - pun intended!
Description of Work: replaced two double paned insulated windows: one large picture window and one back door window

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sandra D.
09/2010
5.0
replacement windows
  + -1 more
The office staff was extremely pleasant and efficient. The serviceman was exactly on time, did a great job, cleaned everything perfectly, and finished in less time than expected. I would highly recommend this company.
Description of Work: Anderson Window balance replacement on two windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

JOHN T P.
09/2010
5.0
replacement windows
  + -1 more
Went well overall. Job took just under one half hour. Had received a price from Anderson of $255.00 for the replacement window without installation. Two hundred dollars for the service seems a bit high.
Description of Work: Replaced an Anderson double insulated casement window with frame, approximately 20" x 36", which had the outer glass damaged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stephen G.
07/2010
5.0
doors
  + -1 more
The quality of work and value has kept us using them. They were great.
Description of Work: We used Glass Doctor Of Ramsey and they replaced a side lite. The last time we used them was 5 months ago and they put in a glass door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN S.
06/2010
5.0
glass repair, replacement windows
  + 0 more
It went well. The glass that had shattered was antique and it was important that it be repalced with something that had the same look and feel, which I believe was accomplished.
Description of Work: I had a pane of glass replaced in an antique door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

eddie B.
04/2010
4.0
doors
  + -1 more
He was very nice. My overall experience with him was fine. He was very professional. He gave us a price, but it was way too high and so we didn?t use him. However, he was very nice about it.
Description of Work: Glass Doctor of Ramsey gave an estimate for replacing a shower door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Ramsey
Our estimate that was given to the homeowner was for a single frameless shower door for $600.00 supplied and installed.

ERIC L.
03/2010
5.0
glass repair, replacement windows
  + 0 more
It went pretty well. Another office of this franchise had said they would need to remove my window for two weeks, but this office was a lot nicer and gave me the quote quickly. They were very knowledgable and gave me a solution over the phone based on my description of the problem. I didn?t end up using anyone because I was trying to sell my house, but these guys were very professional and helpful.
Description of Work: I contacted them about replacing the aluminum frame and glass in my picture window, after it was cracked by a falling tree branch.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
02/2010
5.0
glass repair, replacement windows
  + 0 more
They were punctual, professional and friendly. I was impressed with them.
Description of Work: Glass Doctor of Ramsey came over for an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Stephen G.
11/2009
5.0
replacement windows, doors
  + 0 more
Shower enclosure was meassured (had to be done wwith care) Storm door was repaced as was side lite. We waited until all parts were received and then scheduled the work. They arrived on time and the job was outstanding. They cleaned up ant the 3 men (including the owner) were very nice and professional.
Description of Work: They put in a frameless shower enclosure, new storm door and side lite. They were professional and did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

FARZANA M.
03/2009
4.0
glass repair, replacement windows
  + 0 more
Overall the members of the organization were professional, respectful and punctual with their responsibilities. All paperwork and admin activities were done correctly and promptly. The window replacement work was done efficiently. The invoicing process was also clean. Two areas of concern I was was during the measurement appointment, the service tech. used my personal toilet without even asking my permission. He went to my bedroom bath and used it as his will. Even after the use, he never bothered to mention it. Second, after the completion of the work, there were construction dust, and debris around the windows. One of the techs were going around cleaning them but he did a very poor job. More over, I pointed out some of the spots and asked him to take care of it, even he said he would, he left without cleaning the areas.
Description of Work: The company replaced 18 sets of window glasses in my residence. The windows were various sizes (mostly 3ft windows) and double pane, single hung vinyl windows. They completed the work within one day.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

HARVEY U.
03/2009
5.0
replacement windows
  + -1 more
They were punctual, polite and easy to work with.
Description of Work: They replaced a window for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark Y.
02/2009
5.0
replacement windows, wrought iron
  + 0 more
Estimate was done promptly, and I accepted. Repair was scheduled and done professionally with good touch up to interior and clean-up. Air-conditioner was very difficult to remove and took up a large portion of the repair time, but no complaints from the repairman. Needed to come back again with a modified security bar, but did not need access to the house. Overall fast, efficient, courteous, and professional.
Description of Work: Removed a broken air conditioner in a basement window space and replaced with a sliding screened window and security bar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

JAMES M.
10/2008
3.0
replacement windows
  + -1 more
They sent me a "free estimate" in which they estimated that they would charge $230 to come to my apartment and do an "assessment" in which they would examine the job that I needed done (replacing some windows) and determine how much they would charge. If I contracted them for the job, about half of the charge would be credited to the cost of the job. If not, I would be out the full $230. This seemed pretty outrageous to me but, the part that bothered me the most was that they called that a "free estimate". If a company charges $230 to give an estimate, they should just say that! At least the truth was all there in the fine print so, I guess they are OK.
Description of Work: I contacted this company via a request on a service professional search engine site.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0


SUSAN R. C.
09/2008
5.0
replacement windows
  + -1 more
I'm too embarrassed to say how long my laundry room window has been broken. We think a bird flew into it which made a small hole in our double pane window, along with the resulting cracks. It wasn't too bad at first but over the years the cracks worsened. The main reason it was never repaired was the problem I had finding someone to fix it! Like many others I was a working mom with little time to spend tracking down someone who would return my call and was willing to take on a small job. So I just covered the window with a blind and moved on. However I take pride in my home and this remained a troubling issue for me. Also as the crack worsened I knew I was losing energy. You can imagine the relief I felt when I was browsing through the local Angie's List magazine and found an ad for a company that specializes in exactly what I needed. I called and, as promised in the ad, received a call back very promptly. What a surprise! They were very pleasant, professional and organized. They gave me a quote which I agreed to and my window was replaced within a week. The repairman arrived at the time given me. He was pleasant and professional and removed all debris. He even brought in a vacuum cleaner for any little bits left from the job. I will absolutely use them again and highly recommend their services.
Description of Work: Supplied and replaced a new bottom double hung window sash and replaced a new pair of top and bottom sash balances for another window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sabine M.
07/2007
5.0
glass repair
  + -1 more
Excellent. Joe came to do the repair. He called 1/2 hour to say he was on his way. Arrived exactly on time. He replaced the weatherstripping, and took time to adjust the door. Most pleasant experience. Before that, I called and left a message. I got response within hours. I was emailed an estimate, a brochure about the company and other information. I filled it in and emailed it back. I got phone call the next day to set an appointment. Fantastic experience with a company that is professional, courteous, on time and has reasonably priced services. This company was recommended by Andersen windows, and I highly recommend them if you have windows and doors to repair, install, etc.
Description of Work: I needed to have weatherstripping around a patio door replaced. It had bottom out of the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Glass Doctor of Ramsey
WE APPRECIATE THE MEMBER'S COMMENTS AND WE TRY HARD TO SATISFY EACH AND EVERY CUSTOMER. THANK YOU FOR SHARING YOUR EXPERIENCE.

Contact information

75 Orchard St, Ramsey, NJ 07446

http://glassdoctor.com/ramsey

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
13VH04934600
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Doors,
Kitchen and Bath Remodeling,
Screen repair,
Skylights

FAQ

Glass Doctor of Ramsey is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Glass Doctor of Ramsey accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Glass Doctor of Ramsey offers free project estimates.
No, Glass Doctor of Ramsey does not offer eco-friendly accreditations.
No, Glass Doctor of Ramsey does not offer a senior discount.
Yes, Glass Doctor of Ramsey offers emergency services.
Yes, Glass Doctor of Ramsey offers warranties.
Glass Doctor of Ramsey offers the following services: Insulated Glass Replacements, Shower & Tub Enclosures, Office Glass, Mirrors, Patio Doors & Replacement Energy Efficient Windows, Window Repair, Window Replacement, Glass Cabinet Inserts, Glass Railings, Door Controls, Shower Doors, Window Reglaze.
Interior Doors & Bubble Skylights.

Contact information

75 Orchard St, Ramsey, NJ 07446

http://glassdoctor.com/ramsey

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM