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JAM Maintenance LLC

Roofing, Gutters, Siding,

About us

We offer all types of home improvement projects. We are certified through many manufacturers and stand behind all of our work, no matter the size or type of project.. Our staff is experienced in all phases of home improvement. Please contact us and let us give you a free quote. Service areas include: Central New Jersey

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Construction, home improvement & remodeling.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
8%
3
6%
2
7%
1
24%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.2
punctuality
4.4
Showing 26-50 of 87 reviews

Edward K.
08/2014
2.0
roofing
  + -1 more
The estimate was not provided so I can't comment on the quality of this providers service. He seemed to be very busy.
Description of Work: He came out and looked at the project, took notes, and told me that he would provide me an estimate in a week. I have had no further contact with him even though I left him a message on his telephone. I would like a refund of $149 on my Big Deal deposit.

Rating CategoryRating out of 5
responsiveness
4.0


Response from JAM Maintenance LLC
Very sorry please let me know if I can make this up to you in any way call me direct john 732620 384

John T.
08/2014
5.0
gutter cleaning, gutter repair, roofing, siding, pressure washing
  + 3 more
job was done quickly and with no problems; workers arrived earlier than expected and fully answered any questions I had
Description of Work: gutter cleaning, light siding repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janardhan K.
08/2014
2.0
roofing
  + -1 more
3-4 people walked in and got onto the roof . They seemed in such a rush that we did not feel comfortable for any more business .
Description of Work: Roof check done in 2 mins and some maintainence as a part of the deal . He provided quick roof replacement estimates

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Tim Z.
08/2014
5.0
gutter cleaning
  + -1 more
They told me there was no need for a replacement but to just clean the gutter, so I did not end up using this big deal.
Description of Work: cleaned my gutter
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

Henri B.
08/2014
1.0
masonry, chimney repair
  + 0 more
I called the office after I made the appointment for today and I’ve been waiting for two hours, and they seem very confused about it, the lady in the office that made the appointment didn’t know where her employees where.
Description of Work: $149 for $300 Worth of Masonry, Chimney, Concrete or Tuckpointing Service
Rating CategoryRating out of 5
$149

Response from JAM Maintenance LLC
Not sure what happened but we had appointment for between 2-4 and at 345pmyou called my office an Cancelled cause our office wasn't sure we're I was at an when my office called me I called you rite back an left a message to let you know we we're 10 min away from your location which would of made me there by 4 pm on time you cancelled your appointment an this why I did not show up to you. Please let me know if you would like to reschedule this apointment

Swamy P.
08/2014
5.0
roofing
  + -1 more
THEY CAME ON TIME. CHECK MY ROOF. SAID IT WAS IN GOOD SHAPE. DID NOT NEED ANY REPAIRS. DID PUT SOME ADHESIVE GLUE AROUND CHIMMEY. DID NOT TRY TO PUSH ANY REPAIRS. TIME WILL TELL. SO FAR SO GOOD!
Description of Work: ROOF MAITAINANCE

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James S.
08/2014
5.0
masonry, chimney repair
  + 0 more
I got another quote that was $2000.00 less, so I'm going with them instead.
Description of Work: I bought a Big Deal for masonry service.

Rating CategoryRating out of 5
professionalism
5.0

$149

Response from JAM Maintenance LLC
Thank you for letting us know this. I'm thinking the job isn't apples to apples as our prices are very competitive an reasonable. If there is anything in future we can help you with please let me know

Joseph G.
07/2014
1.0
gutter repair
  + -1 more
He promised work that never was completed. Gutter guard for pine needles were to be installed on approximately 27 l.f. and agreed on through email and verbally, as necessary to justify the cost of this deal.
Description of Work: He inspected my gutters and cleaned out one gutter and one leader, replaced a few rusting screws.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$250

Gabriele P.
07/2014
3.0
gutter repair, roofing
  + 0 more
Company came out and quoted me for several thousand dollars more in addition to the cost of the Big Deal. This estimate was considerably higher than the estimates I received from two other licensed roofers. Getting refund from Angie's List.
Description of Work: Purchased $5,995 Big deal for a New Roof and Installation of Seamless Gutters.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,995

Response from JAM Maintenance LLC
The price of the roof was more due to the size of the roof the coupon is for 20 sq and your roof was 32 sq this was the reason for the difference in price also ours came with the seamless gutters around the entire house

Constance F.
07/2014
1.0
masonry
  + -1 more
The service provider couldn't perform the job I wanted done until September. That is too late. I have water seeping into my garage every time it rains and excavation on the outer garage wall is necessary, as well as cementing inside of garage wall. So, I was able to contact another mason, not affiliated with Angie's List, who is working on this job today and should be completed today as well!
Description of Work: .
Rating CategoryRating out of 5
$149

Response from JAM Maintenance LLC
I'm sorry that I was not able to get to you sooner but when we spoke an I had explained I was very busy an couldn't make it till begaing of September you had said this was fine. But to leave me a grade such as a f I was at the apoinment on time. I spoke to you an you scheduled the job with me. I can see you found someone to do it sooner then my team which is ok if I was able to do it sooner I would have please take a look at this f you gave me to see if it is really necessary. Thank you

william V.
07/2014
5.0
gutter repair, roofing, siding
  + 1 more
After allowing JAM to reschedule appointment, John's crew arrived on time and preformed the work in a satisfactory manner. I look forward to working with JAM on additional projects.
Description of Work: .Reattach siding, replace vent caps and repair/clean gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from JAM Maintenance LLC
Sorry for any mishap. I'm sorry for not making it to you. Not sure as to what had happened as to why men didn't make it. But if there is anything I can do I will make sure I make it there myself to take care of whatever needs to be done. Sorry for any inconvenience s this may of cost you.

Ithan Z.
07/2014
5.0
gutter repair, roofing
  + 0 more
They were nice guys. There was nothing to complain about.
Description of Work: I bought a Big Deal from them for a roof and gutter maintenance package.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from JAM Maintenance LLC
Thank you. Any thing you may need in future please call we are a full construction company.

SUSAN A.
07/2014
1.0
roofing
  + -1 more
AFTER CALLS, EMAILS FOR 2 DAYS, THE OWNER FINALLY EMAILED ME THROUGH ANGIES LIST WITH 4 LAME EXCUSES. RUN - DO NOT WALK - FROM JAM MAINTENANCE!!!! The Office scheduler- Tiffany - is mentally unstable and screams at you - VERY NASTY girl..... VERY BAD ATTITUDE!!! They were no-call-no show and it took ALL DAY to get someone to return my calls!!! Now I can't even get my money back from Angie!!!! DO NOT USE JAM MAINTENANCE OR ELSE YOU WILL BE IN A JAM!!!!!!
Description of Work: It took 4 calls to get someone to call me back...bought the BIG DEAL for roofing since I trusted Angie's List. Got ATTITUDE from the Office scheduler...very nasty....scheduled service for 9-112am on July 7th ...I took half day off work...NO ONE CALLED OR SHOWED UP!!! I left 5 messages (because NO ONE answers their phone), called the owner's CELL phone and left 3 emails......FINALLY, I emailed via Angie's List and the owner emailed me back with some lame excuse.....guess he forgot one lying excuse after another because he ended up giving me 4 different lies about why he never called or showed! I WILL NEVER BUY A BIG DEAL ON ANGIES LIST AGAIN ....NOW I CAN'T EVEN GET A REFUND!!!! I had to have another company do the work, lost 2 days pay and am fed up! WHAT GOOD IS PAYING A FEE TO ANGIE'S LIST IF YOU CAN'T EVEN get your $$ back????

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from JAM Maintenance LLC
I don't even know how to respond to this review. As per you first call to my office you had a very bad mouth towards my employees. An as for us not showing up. I sent u a email via Angie's list as I called you several times an there was no answer. As well as my office called you an same thing an yes you did call my office an you left a message an we responded to that. It seams it was a bit of phone tag. But hopefully people can see the type of individual that you are by the message you posted. I am trully sorry that I was unable to satisfy your request but truth be told I knew this was gonna be one coustmer that I didn't want to add to my coustmer list. Just by the way she spoke to my office the first time she called in.

Jesse B.
07/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
I purchased the $99 gutter and roof deal. The guys came on time, re-attached a gutter to the house, fixed two torn shingles, put in a missing corner flashing, cleaned out some gutters and then swept up my driveway when they were done. There was no hard sell at the end (what I was expecting). Totally worth the $99!
Description of Work: I purchased the $99 gutter and roof deal. The guys came on time, re-attached a gutter to the house, fixed two torn shingles, put in a missing corner flashing, cleaned out some gutters and then swept up my driveway when they were done. There was no hard sell at the end (what I was expecting). Totally worth the $99!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stephen G.
07/2014
4.0
gutter repair
  + -1 more
I had a good experience, it just took a long time, but it is a good company. I think they are trustworthy. I would consider using them in the future.
Description of Work: I used JAM Maintenance Construction Company big deal purchase for gutter installation They finished the service Monday of last week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

huiling K.
07/2014
4.0
roofing
  + -1 more
They were ok. They did a 15 minute inspection and weren't very thorough, but eventually got the issue fixed.
Description of Work: I bought their Big Deal, and had them inspect my roof.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ajay K.
07/2014
5.0
gutter repair, roofing
  + 0 more
They did good job, even came back to look at it.
Description of Work: Roof and Gutter maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jose V.
06/2014
5.0
roofing
  + -1 more
JAM Construction did contact me back, but at that point I had the issue already fixed and repaired. JAM Contraction was very nice about it and apologized for not being able to handle the work, but they were also in a bind. No one's fault. I would contact JAM Construction again if I needed their service!
Description of Work: I purchased this voucher from Angie's List for the $99 special from JAM Construction Company. Unfortunately I had a leak in my roof, so I could not wait.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

John C.
06/2014
5.0
concrete repair, masonry, roofing
  + 1 more
JAM was extremely professional with the work that was performed. I would definitely call them back for future projects.
Description of Work: We used JAM to replace the sidewalk in front of our house and fix some concrete squares along the side of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

linda F.
06/2014
5.0
gutter repair, hauling services, roofing, siding, replacement windows
  + 3 more
PERFECT! After hearing nightmare stories about contractors John proved differently. I called and got someone on the phone every time and not a machine. He was prompt with call backs when any question popped up prior to starting and during the job. The crew was very professional and polite. I was impressed by the beautiful cleanup job as they had there own containers on the site and disposed of the debris daily. My house that was once an eyesore is now the talk of the block. Thank You, John & Crew
Description of Work: John and his crew installed a new roof, gutters, siding on 3 sides of the house, and new basement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$32,000

Steve G.
06/2014
5.0
gutter repair, hauling services
  + 0 more
My rear gutter, about 50 feet, fell down in one of the recent rainstorms. I contacted John and we agreed on a price over the phone. He was busy but promised to get to it the following week. He did it sooner than he had promised, replacing the old gutter with a slightly larger one and removing all of the old gutter which was littering my backyard. He communicated with me via email before, during and after the replacement. I would not hesitate to use JAM again.
Description of Work: Replaced fallen-down gutter and removed debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JAM Maintenance LLC
Thank you for the review. An if I can help you with anything in the future please call me john 7325414996 an I will try an help you with anything I am able to do. We are a full construction company an treat every job as if it was our own home thanks again

MARY ANN B.
06/2014
5.0
gutter repair
  + -1 more
OWNER/SUPERVISOR WAS VERY FRIENDLY, PROFESSIONAL, AND QUICK. GAVE AN EDUCATED OPINION ABOUT GUTTER APPEARANCE AND FUNCTIONALITY. REPLACED ONE GUTTER ELBOW ON CORNER OF HOUSE WHICH APPEARED TO BE OLD AND NEEDED TO BE REPLACED. FELT THE EXISTING GUTTERS WERE ADEQUATE FOR ANY RAIN SITUATION. WAS HELPFUL WITH PROVIDING ESTIMATES ON OTHER PHASES OF HOME IMPROVEMENT WHICH I INQUIRED ABOUT. ONLY QUESTION I MIGHT HAVE IS: JUST ONE QUESTION FOR WHICH I AM NOT EXPERIENCED ENOUGH TO JUDGE: DID I GET WHAT I PAID FOR? I PROBABLY DID AS THE OWNER HAD HIS WORKERS UP ON LADDERS SECURING ALL THE EXISTING GUTTERS TO MAKE SURE THEY WERE IN GOOD WORKING ORDER BUT i DON'T KNOW IF ANY OF THE GUTTERS WERE CLOGGED BY LEAVES. PROBABLY SHOULD HAVE PURSUED THAT WHILE HE WAS HERE--BUT I AM OVERALL HAPPY WITH THE SERVICE.
Description of Work: CHECKED OUT THE EXISTING GUTTERS AND FELT NO REPLACEMENTS WERE NECESSARY. FIXED AND STABILIZED ANY EXISTING GUTTER CONNECTIONS AND REPLACED ONE ELBOW WITH NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$259

Response from JAM Maintenance LLC
Thank you for the review an just so you know my men did check the gutters an made sure that they we're not clogged. An as for the big deal. We did go over an beyond as we gave you new elbows at no charge an secured multiple areas of gutters an secured all elbows with screws as well an we did not charge an extra as this is something that isn't included in deal. By all means please call me an I will answer any questions that I may not of answered at the time. Thanks again an have a great day

Carol T.
06/2014
5.0
gutter repair
  + -1 more
John and his team were great. Very professional, knowledgeable and courteous. Had gutters and downspouts replaced on garage and gutter on the front of our home. They were extremely efficient and cleaned everything up after the installation. Excellent job by John and his team. We would highly recommend JAM Maintenance and will definitely use them again in the near future.
Description of Work: Replaced gutters and downspouts on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from JAM Maintenance LLC
Thank you for your review it was a pleasure working for you an if you need anything do not hesitate to call us thanks again

Madilyn L.
05/2014
5.0
roofing
  + -1 more
Excellent communication on our project. John Mercier was professional, courteous, very knowledgeable and made good suggestions. Project details are still being decided. Price is TBD but overall, I would highly recommend.
Description of Work: Exterior work from storm damage at back of house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
05/2014
5.0
contractors, masonry, roofing, siding, foundation repair
  + 3 more
I called JAM construction (phone number is routed directly to John - Owner) to investigate two water leaks coming from the back of my house. John was very quick to visit my house. He even brought a tall extension ladder and one of his guys to quickly look for the leak. I have had numerous contractors out to look at this and nobody has been able to solve the problem. John spent about 1.5 hours at my house and told me what needed to be done to correct both leaks - with virtually 100% surety. I had the entire back of my house re-sided and he removed my pavers by the back door and properly flashed the foundation. He even found water damage that wasn't expected and immediately replaced the rotten wood beneath the door. He color matched my siding perfectly. The job was finished in 2 days and I am pleased with the results. I need a good NJ down poring to confirm the leak is corrected but I know if I have any concerns, John will be right back to fix it. If you want somebody that is honest and will do the job right, call JAM construction.
Description of Work: Replaced siding and back door flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,800

Contact information

675 Hemlock Street, RAHWAY, NJ 07065

http://www.jammaintenancellc.com

Service hours

Sunday:
10:00 AM - 4:30 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:30 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Chimney Repair,
Masonry,
Gutter Cleaning,
Roof Cleaning,
Basement Remodeling,
Windows,
Hauling,
Concrete Pouring and Repair,
Unfinished Carpentry

FAQ

JAM Maintenance LLC is currently rated 4.2 overall out of 5.

Sunday: 10:00 AM - 4:30 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:30 PM

JAM Maintenance LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, JAM Maintenance LLC does not offer free project estimates.
Yes, JAM Maintenance LLC offers eco-friendly accreditations.
Yes, JAM Maintenance LLC offers a 10% senior discount.
Yes, JAM Maintenance LLC offers emergency services.
Yes, JAM Maintenance LLC offers warranties.
JAM Maintenance LLC offers the following services: Construction, home improvement & remodeling.

Contact information

675 Hemlock Street, RAHWAY, NJ 07065

http://www.jammaintenancellc.com

Service hours

Sunday:
10:00 AM - 4:30 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:30 PM