DMC Di Dolce Mechanical Contractors, LLC.

Great service from this company! Compared several AC units for me and educated regarding the difference in efficiency. Also discussed pros and cons of all and even recommended different finance options. I felt heard and understood, I was comfortable the entire time!

I used American Home Shield. I set up an appointment on July 14th to come on July 23rd, their earliest appointment. They came on the 23rd, claimed to fix the issue, but didn’t fix it. I then had to get a new appointment for the 31st, they did not show up for the appointment. I did not receive a phone call or voice mail that day from the company I and was told that the service person tried to call. Either they used the incorrect number (which is difficult as AHS provided them with the details), or they were being untruthful. My phone shows no call from them or any other contractor. They refused to prioritize and work on my AC but instead sent me back to AHS. I had to endure a 69 minute call with AHS, but finally got them to assign a new company. I would avoid this company at all cost!

I used American Home Shield. I set up an appointment on July 17 to come on July 25h, their earliest appointment . They did not show up on July 25th. I left a voicemail late in the day. No response. I did not receive a phone call or voice mail that day from the company I called on July 26 and was told that the service person tried to call me. Either they used the incorrect number (which is difficult as AHS provided them with the details), or they were being untruthful. My phone shows no call from them or any other contractor. They refused to prioritize and work on my AC but instead sent me back to AHS (it is July and 90 plus degrees). Horrible customer service.

Run from this company!! They are a huge scam! Told insurance company dog peed on ac condenser and causes 17k of damage. Really there wasn’t a dog that lived here. I just moved in and my dogs are behind a fence. Ofc insurance company denied the work. All of this because we didn’t give them out business.

HORRIBLE customer service! Called to clear up confusion about time of service call and was yelled at by Denise. She has a horrible attitude and hung up on me.. Then didn't answer when I called back. Won't give my business to a company who allows an employee to speak to customers that way.