Berger Audio Video Solutions

We moved into our house for 8 months and have been watching our TV with the TV on the floor the entire time. We were afraid to mount it ourselves since it was above the fireplace and weren't sure if we would mount it right or find the stud. Jay came and mounted the TV within 30 minutes. He was very pleasant, professional, and even taught us a few things. I would highly recommend him for TV mounting.

It went well. He was friendly, on time, clean.

I would highly recommend Berger Audio Video solutions. Jay is truly a professional in all areas and truly takes pride in the work he is performing. It is so rare these days to find individuals who possess such a strong work ethic. You can trust the work he is doing and rest assured the price quoted will be fair. I fully intend on future endeavors with Jay's company Berger Audio Video Solutions.

Jay was terrific and super responsive. Came to my house on time and very respectful. Would definitely hire again.

We are not technical people, and were not sure if the popping and cutting out of the sound from our speakers was due to the age of the system, the age of our TV and speakers, or a problem with the cable system. We didn't want to go out and buy new equipment -- supposing that didn't solve the problem! Finally, we decided to call in a professional. I selected Jay Berger because because of the positive reviews on Angies List, and also because he is a local businessman. On his first visit, he carefully went over the entire layout, asking us questions (only a few of which we were able to answer). He tried a couple of simple (inexpensive) fixes first --didn't work. He took many pictures, so he could take them home, study them, and consult with colleagues. Then he made his recommendations, which involved changing wiring, and installing a new receiver and a new universal remote. Because of the quirks of our older system, he also researched which new receiver we needed to purchase to go with it, and which remote would would work best with it. We followed his advice, and when the equipment arrived, Jay installed everything, tested it, and programmed our new remote. Then he demonstrated what he had done, and showed us how to operate everything. It all worked that day, but I was afraid to hope. That first week, Jay texted me, or I texted him, almost daily for status reports. But It has been two months now, and everything is working perfectly. I guess I can finally unclench. But if we have any problems with our system in the future, or when it is time to upgrade, I am not even going to hesitate -- I'm calling Jay.

Jay's work was impeccable. He is a perfectionist and ensured all aspects of his work were to my complete satisfaction. He worked in a very neat manner and cleaned all effected areas. He went above and beyond in his work.

Right from the very first text Jay was very professional and detailed. Jay always listened to my suggestions and will let me know if it would work or not and never try to push something that I wouldn't need and gave good ideas on how to set things up. He sent his tech name Michael to do the install and he too was very professional and paid attention to detailed. He would measure, check and double check the alignment on everything to make sure everything is even. Overall, a great job and would definitely use them again in the future!

From the moment I purchased the deal Berger Audio Visual SolUtions kept in touch with me. It took about 6 weeks before I was ready to have the work done and Jay and I corresponded often. He was so pleasant to deal with and when it came time for the work to be done, he was very accommodating. The technician was terrific, friendly and knew exactly what he was doing. The wires were hidden in the wall. The job was so professional. I can't say enough good things about them.

only issue is that we did not check that the wall was an exterior wall before he cut whole in wall

The installer could not have been nicer and knew exactly what he was doing.

David came to the house and was a super nice guy, and his work was excellent and fast. Mounted the TV in my bedroom perfectly and hid the wires behind the wall. He did the job in a little over a hour. It went perfect.

Great, this was an Angie's list deal, we were contact day of purchase and had the installation that same weekend! It was easy , they guy was nice, helpful, and cleaned up! We would certainly use them again!

The installers arrived on time. They were very courteous, knowledgeable and professional. After the job was done they cleaned up very well. I would definitely utilize the services of this company again and recommend them highly.

Both Jay and his associate were very respectful and considerate of our spaces. They seemed very knowledgeable, frank, and polite in explaining what they were going to do, listening to what I wanted, and finding out whether I was satisfied at the end.

Well... Fair would be the best word. The installer Jay is a nice guy, but in terms of the work I would say fair. The television mounted on the wall seems to be secure ( I hope ). In terms of hooking things up after it was mounted that was another. The inputs were off, as well as a few other things. In terms of having my components hooked up the way they were before the television was mounted, that did not work out so well. Also, I didn't appreciate the hole made for wires on the bottom of the wall left open with no covering. I was not told it was there and only saw it when I moved a speaker. When I told jay about this he told me he could mail me a cover if its a problem. That was not remotely the point , but whatever on that one. I can only reiterate that after spending over $500 I did not plan on rewiring my components or installing wall covers. It took me several hours after he left to get my stuff working properly. After paying $500 plus to get this done, I really did not think I should be doing any of the work. The electrician he brought charged $125 to move the power outlet up the wall behind the television. That was done without any problem and the outlet continued working after he left.

Very professional and accommodating

perfect. Reliable technician

Jay was a pleasure to do business with. It was easy to schedule an appt with. He installed everything in a timely matter. He also made sure i was happy with where the TV was going to hung. I am so happy he came to Staten Island. Would recommend him to anyone. His price was very fair. Thanks Chrisitne

The experience couldn't have been better! Jay returned my call and I told him what I needed done regarding my television.Jay is very professional and organized and the Job was done with no issues replacing my new Flat screen. Would not hesitate to use again for a second!

It went excellent and we love it.

My mom and 5 month old baby were home during the work and the guys were extremely professional and considerate of my little baby. Nothing in our 100+ year old row house is standard and the job was more difficult then they expected. They didn't charge us and additional fees for the additional hours it took them for the work. Since I wasn't home at the time, they even sent me a picture of the finished work upon completion. My mom has worked with lots of contractors and was beyond impressed with the company. I'd hire them again in a second.

Installer was great. This was a gift for my parents and he was a super-pro about scheduling the appointment and then doing a few extras like adding shelving in the garage for the cable box and hooking up IR blasters back to the den. Throughout the process he stayed in touch with me and even texted me a photo of his work since I wasn't on site.

It was good. Scheduling for an appointment was quick and easy. He was very responsive. I would tell everyone about them looking for similar service.

Scheduling was fine. The technician was here for about two hours on the first visit with the mounting of television. He was unable to set up universal remote and the Bose system was not completely set up. He came back another day and still was unable to get they set up and was unable to offer any solutions. He tried to find a solution himself and he was very nice. I had to learn how to program it myself after he had left. I am not completely satisfied with the service.

We tried one remote product, however it did not connect well with the universal remote. He had to return to us with another system and that programming worked. No extra charge for the return visit. Very pleased. It works great.