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Berger Audio Video Solutions

Stereo and Home Theater Systems, Home Automation

About us

Berger Audio Video Solutions is a Home Theater Consultation, Sales and Installation business stemming from a love and passion for Home Theater. From years of employment from and the subsequent knowledge gained through Best Buy and their Geek Squad Brand, we now offer a full range of audio and video products, solutions and services. Whether it's a simple, standard TV Mounting, wiring your new home or business or providing and installing your dream system, we do it all. We are here to act as a consultant. We will listen to what it is you want to do and your ideas on how to get it done. If what you want to do makes sense, is the best option and thus will achieve the best end result, we will move forward. If it is not, we will explain why, and offer a different solution that is more engineered for your needs, even if that means we don't do any work at all, or if the new plan of action saves you a ton of money, thus having us take home less. Any and every job worth doing is worth doing one way and one way only: the right way. We are in business to make money, but we all work extremely hard for our money, and no one should ever be taken advantage of, for any reason. With that said, the ideal solution to what the end goal is may also cost more than what the original plan was, but no matter what, the plan will be honest, completely explained, and all will be comfortable and confident with it. We won't move forward otherwise. Award winning.

Business highlights

19 years of trusted experience

Services we offer

Television mounting, speaker wiring, advanced remote control, Surround Sound Install, Cable Wire Relocation & Installation, Home Automation, Lighting Control, Distributed Audio, Centralized Vacuum Systems

Services we don't offer

Ask for details.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 104 reviews

Olivia L.
11/2017
5.0
home theater design
  + -1 more
We moved into our house for 8 months and have been watching our TV with the TV on the floor the entire time. We were afraid to mount it ourselves since it was above the fireplace and weren't sure if we would mount it right or find the stud. Jay came and mounted the TV within 30 minutes. He was very pleasant, professional, and even taught us a few things. I would highly recommend him for TV mounting.
Description of Work: TV mounting above the fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Samuel G.
02/2017
5.0
home theater design
  + -1 more
It went well. He was friendly, on time, clean.
Description of Work: He wall mounted 3 TVs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john F.
09/2016
5.0
home theater design
  + -1 more
I would highly recommend Berger Audio Video solutions. Jay is truly a professional in all areas and truly takes pride in the work he is performing. It is so rare these days to find individuals who possess such a strong work ethic. You can trust the work he is doing and rest assured the price quoted will be fair. I fully intend on future endeavors with Jay's company Berger Audio Video Solutions.
Description of Work: Installed home theatre system and wall mounted big screen tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alfred C.
07/2016
5.0
home theater design
  + -1 more
Jay was terrific and super responsive. Came to my house on time and very respectful. Would definitely hire again.
Description of Work: Home theater speaker installation, including snaking wires behind a wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melanie N.
06/2016
5.0
home theater design
  + -1 more
We are not technical people, and were not sure if the popping and cutting out of the sound from our speakers was due to the age of the system, the age of our TV and speakers, or a problem with the cable system. We didn't want to go out and buy new equipment -- supposing that didn't solve the problem! Finally, we decided to call in a professional. I selected Jay Berger because because of the positive reviews on Angies List, and also because he is a local businessman. On his first visit, he carefully went over the entire layout, asking us questions (only a few of which we were able to answer). He tried a couple of simple (inexpensive) fixes first --didn't work. He took many pictures, so he could take them home, study them, and consult with colleagues. Then he made his recommendations, which involved changing wiring, and installing a new receiver and a new universal remote. Because of the quirks of our older system, he also researched which new receiver we needed to purchase to go with it, and which remote would would work best with it. We followed his advice, and when the equipment arrived, Jay installed everything, tested it, and programmed our new remote. Then he demonstrated what he had done, and showed us how to operate everything. It all worked that day, but I was afraid to hope. That first week, Jay texted me, or I texted him, almost daily for status reports. But It has been two months now, and everything is working perfectly. I guess I can finally unclench. But if we have any problems with our system in the future, or when it is time to upgrade, I am not even going to hesitate -- I'm calling Jay.
Description of Work: We had been having ongoing, and increasing problems with sound and reception involving the home entertainment system installed eight years ago by another company. In spite of the fact we are extremely non-technical people, and couldn't provide much helpful information, Jay listened to what we said, and examined the system. He gathered his clues, proposed a couple of solutions, and then made his recommendations. We followed his advice, and after two visits, the issues were resolved. All has been well for the past two months!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David G.
04/2016
5.0
home theater design
  + -1 more
Jay's work was impeccable. He is a perfectionist and ensured all aspects of his work were to my complete satisfaction. He worked in a very neat manner and cleaned all effected areas. He went above and beyond in his work.
Description of Work: Mount large screen TV and sound bar. Install all components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Brian W.
02/2016
5.0
home theater design
  + -1 more
Right from the very first text Jay was very professional and detailed. Jay always listened to my suggestions and will let me know if it would work or not and never try to push something that I wouldn't need and gave good ideas on how to set things up. He sent his tech name Michael to do the install and he too was very professional and paid attention to detailed. He would measure, check and double check the alignment on everything to make sure everything is even. Overall, a great job and would definitely use them again in the future!
Description of Work: Mount a 60 inch plasma with wiremold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Barbara M.
01/2016
5.0
home theater design
  + -1 more
From the moment I purchased the deal Berger Audio Visual SolUtions kept in touch with me. It took about 6 weeks before I was ready to have the work done and Jay and I corresponded often. He was so pleasant to deal with and when it came time for the work to be done, he was very accommodating. The technician was terrific, friendly and knew exactly what he was doing. The wires were hidden in the wall. The job was so professional. I can't say enough good things about them.
Description of Work: Mounted a 50" flat screen TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Berger Audio Video Solutions
It was a pleasure working with you. I truly appreciate the kind words; we do try our best, luckily most of the time it works out really, really well. Thank you again for the opportunity, we really appreciate it.

Ryan T.
01/2016
4.0
home theater design
  + -1 more
only issue is that we did not check that the wall was an exterior wall before he cut whole in wall
Description of Work: mount TV on wall

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Berger Audio Video Solutions
I believe I remember this situation well...we hit what is called a "fire-stop", which is a horizontal beam that makes it difficult to hide the wires...in this case, it stopped us altogether from being able to hide the wires...I did cut a hole behind his TV stand as well as behind where his TV is mounted. I have since changed how I do this: I now cut a hole behind where the TV will be mounted, which is out of site either way, and send my fishing rods down the wall to make sure there are no fire-stops...if there is a fire-stop, we don't open behind the TV stand so there are no extra holes...at least one hole does have to be made to send the fishing rod down through. The unfortunate thing is is there is no way in advance to know if you will find out of these fire-stops. You can use a conventional stud finder, but they produce a lot of false positives and don't always tell you that there are obstacles in the wall. It's unfortunately an open up the wall and see what's what situation. We are always learning and improving, and this is one such situation. The install was a pleasure either way.

Arlene A.
01/2016
5.0
home theater design
  + -1 more
The installer could not have been nicer and knew exactly what he was doing.
Description of Work: Uninstalled a wall mount tv and reinstalled a new one, set up the old tv in a different area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul B.
12/2015
5.0
home theater design
  + -1 more
David came to the house and was a super nice guy, and his work was excellent and fast. Mounted the TV in my bedroom perfectly and hid the wires behind the wall. He did the job in a little over a hour. It went perfect.
Description of Work: Mounted a 55" TV on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Alicia H.
12/2015
5.0
home theater design
  + -1 more
Great, this was an Angie's list deal, we were contact day of purchase and had the installation that same weekend! It was easy , they guy was nice, helpful, and cleaned up! We would certainly use them again!
Description of Work: Mounted our TV on the wall, hide the cables in the wall, provided the tv mount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

William B.
11/2015
5.0
home theater design
  + -1 more
The installers arrived on time. They were very courteous, knowledgeable and professional. After the job was done they cleaned up very well. I would definitely utilize the services of this company again and recommend them highly.
Description of Work: Installed 40" TV on wall with connection to cable box, mounted with wires hidden

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Theodore T.
08/2015
5.0
home theater design
  + -1 more
Both Jay and his associate were very respectful and considerate of our spaces. They seemed very knowledgeable, frank, and polite in explaining what they were going to do, listening to what I wanted, and finding out whether I was satisfied at the end.
Description of Work: Installed five in-wall coaxial cables through the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

George B.
08/2015
3.0
home theater design
  + -1 more
Well... Fair would be the best word. The installer Jay is a nice guy, but in terms of the work I would say fair. The television mounted on the wall seems to be secure ( I hope ). In terms of hooking things up after it was mounted that was another. The inputs were off, as well as a few other things. In terms of having my components hooked up the way they were before the television was mounted, that did not work out so well. Also, I didn't appreciate the hole made for wires on the bottom of the wall left open with no covering. I was not told it was there and only saw it when I moved a speaker. When I told jay about this he told me he could mail me a cover if its a problem. That was not remotely the point , but whatever on that one. I can only reiterate that after spending over $500 I did not plan on rewiring my components or installing wall covers. It took me several hours after he left to get my stuff working properly. After paying $500 plus to get this done, I really did not think I should be doing any of the work. The electrician he brought charged $125 to move the power outlet up the wall behind the television. That was done without any problem and the outlet continued working after he left.
Description of Work: Mounted television on fixed wall mount. Brought electrician to move outlet down the wall. Put up a shelf for $50.00

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$500

Response from Berger Audio Video Solutions
To be fair, I do understand to an extent where [Member Info Removed] is coming from. However, there are a few points here that should be addressed. Whenever I go to install something, I look at everything that exists and figure out the best way to wire it, as sometimes the client doesn't always have it set up for the most efficient and best outcome. That's what I did here, and all seemed to be working well when I left. [Member Info Removed] contacted me a few days later to let me know the Bose system wasn't working - I also didn't charge him to install that. One speaker was working and one wasn't. When he called me, I was away on vacation and told him I would touch base when I returned. He agreed and I went back to vacation. However, he messaged me a few days later to let me know he took it upon himself to wire it the way he wanted it to be wired and expressed his lack of satisfaction. I respect the fact that he chose to do it himself, but I was fully prepared to go back out and make it work the way he wanted it to work. We later found out that his TV had some caveats that neither of us realized. For example...his surround sound didn't work through the surround sound output on the TV...apparently that output is ONLY for if you use the old coaxial connection on the TV. Regardless, I don't think it's entirely accurate that the service gets put down because he elected to do it himself as opposed to waiting for me to make it right. Regarding the face plate, that part is my fault, I planned to install one when I returned to fix the rest. I wasn't trying to hide anything from him, a hole has to be made in 2 places when you hide wires of any kind: a place for them to go in and a place for them to go out. The input was taking care of as it was on the shelf and the output was behind his sub woofer. Had he given me the opportunity to fix it to his satisfaction, he would have been completely satisfied with the service as that is my ultimate goal with every client, every time.

devang V.
06/2015
5.0
home theater design
  + -1 more
Very professional and accommodating
Description of Work: Mount TV 65"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nan B.
06/2015
5.0
home theater design
  + -1 more
perfect. Reliable technician
Description of Work: Wall mounted TV. Wires in wall. Cable set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Christine T.
04/2015
5.0
home theater design
  + -1 more
Jay was a pleasure to do business with. It was easy to schedule an appt with. He installed everything in a timely matter. He also made sure i was happy with where the TV was going to hung. I am so happy he came to Staten Island. Would recommend him to anyone. His price was very fair. Thanks Chrisitne
Description of Work: Mounted a 60inch TV a sound bar and a shelf for cable box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joseph I.
04/2015
5.0
home theater design
  + -1 more
The experience couldn't have been better! Jay returned my call and I told him what I needed done regarding my television.Jay is very professional and organized and the Job was done with no issues replacing my new Flat screen. Would not hesitate to use again for a second!
Description of Work: Flat Screen Television replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jane M.
04/2015
5.0
home theater design
  + -1 more
It went excellent and we love it.
Description of Work: installed wall mount tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Danielle S S.
03/2015
5.0
home theater design
  + -1 more
My mom and 5 month old baby were home during the work and the guys were extremely professional and considerate of my little baby. Nothing in our 100+ year old row house is standard and the job was more difficult then they expected. They didn't charge us and additional fees for the additional hours it took them for the work. Since I wasn't home at the time, they even sent me a picture of the finished work upon completion. My mom has worked with lots of contractors and was beyond impressed with the company. I'd hire them again in a second.
Description of Work: Mounted TV and installed outlet to keep wires hidden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Chris B.
02/2015
5.0
home theater design
  + -1 more
Installer was great. This was a gift for my parents and he was a super-pro about scheduling the appointment and then doing a few extras like adding shelving in the garage for the cable box and hooking up IR blasters back to the den. Throughout the process he stayed in touch with me and even texted me a photo of his work since I wasn't on site.
Description of Work: Installed/mounted a 55" TV, ran wiring through walls, mounted cable box in garage, installed IR blasters and connected Roku stick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vijay T.
02/2015
5.0
home theater design
  + -1 more
It was good. Scheduling for an appointment was quick and easy. He was very responsive. I would tell everyone about them looking for similar service.
Description of Work: I used the big deal of The Home Theater Installer. He installed two TVs on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jean J.
01/2015
3.0
home theater design
  + -1 more
Scheduling was fine. The technician was here for about two hours on the first visit with the mounting of television. He was unable to set up universal remote and the Bose system was not completely set up. He came back another day and still was unable to get they set up and was unable to offer any solutions. He tried to find a solution himself and he was very nice. I had to learn how to program it myself after he had left. I am not completely satisfied with the service.
Description of Work: I purchased a deal for TV mounting. He hung a sixty inch Samsung.
Rating CategoryRating out of 5
$225

Response from Berger Audio Video Solutions
I understand where this client is coming from, but there were some issues that came up outside of the parameters of the deal, and those are what she are referring to. I came into this install and there was a Bose System there-audio isn't apart of the deal. Figuring this was just a literal unplug and replug,I decided to go ahead and do it without a further charge despite it not being a part of the deal. I mounted the TV, hid the wires, and replugged in the Bose. I attempted to program the cable box remote, which is verizon, and at the time of the install, Verizon remotes had been fighting me for awhile. They give you a booklet containing the proper steps to take to install the remote, but that's not how it works in actual practice. I took the steps and did what I was supposed to do, but the remote blinked a whole lot and didn't work. Additionally, I recommend they get a universal remote control for the TV. Client went and purchased it. I programmed it and it just wouldn't work with the Bose. I called Logitech Tech support and spent over an hour on the phone with them and I can tell you, the agent in this case actually knew what he was doing, and we just couldn't get it to work. We changed internal Bose settings, settings on the remote, tried to have the two remotes talk to one another, and none of it worked. At some point, you have to call it on the fact that it's just not going to work, and that is what I had to do. There are other remotes that can be programmed, but I cannot program those because you have to be a dealer for those brands, which I am not. I explained this to the client and she seemed to understand and was okay with using multiple remotes as that is what she had done for the previous 15 years. The remote was a 2nd trip for me that I didn't charge the client for because I wasn't able to get it working. After the first trip, the client called me and told me there was now a crackling sound coming from her speakers that wasn't there before-I have no way to know if it was or wasn't. During the 2nd trip, I looked at the Bose again to see, but all I did was unplug and replug in a cable. I'm not trying to pass the buck, there just isn't a solution I can offer when a 15 year old sound system starts to have the speakers crackle. However, the crackle isn't all the time, it's only when the input is switched from TV to DVD and vice versa, it doesn't have an effect on the program you're watching. I get where the client is coming from, it's just an unfortunate series of circumstances that there isn't much I could do about. I'm glad she was able to get the cable box remote programmed.

TIMOTHY K.
01/2015
5.0
home theater design
  + -1 more
We tried one remote product, however it did not connect well with the universal remote. He had to return to us with another system and that programming worked. No extra charge for the return visit. Very pleased. It works great.
Description of Work: He brought the bracket. He mounted bracket, connected the video wires and programmed the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

Maple Ave, RAHWAY, NJ 07065

http://www.BergerAVSolutions.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation

FAQ

Berger Audio Video Solutions is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

Berger Audio Video Solutions accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Berger Audio Video Solutions does not offer free project estimates.
No, Berger Audio Video Solutions does not offer eco-friendly accreditations.
No, Berger Audio Video Solutions does not offer a senior discount.
No, Berger Audio Video Solutions does not offer emergency services.
No, Berger Audio Video Solutions does not offer warranties.
Berger Audio Video Solutions offers the following services: Television mounting, speaker wiring, advanced remote control, Surround Sound Install, Cable Wire Relocation & Installation, Home Automation, Lighting Control, Distributed Audio, Centralized Vacuum Systems
Ask for details.

Contact information

Maple Ave, RAHWAY, NJ 07065

http://www.BergerAVSolutions.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM