Petro Home Services

Very Professional Plumber explained problem and my options to repair. Once we agreed on a course of action, the work was performed neatly and quickly. Problem solved Very Pleased

They were great. Punctual, fair price, professional. We are delaying job until later this summer. Definitely will use them.

We had used Petro Home Services, Princeton, NJ for oil delivery at our Company’s heated garage for years and never had any problem with a delivery. That all changed when our gas furnace died last October. I contacted several installers and was impressed with the Petro salesman and price. While the installation went without a hitch, a second emergency shutoff switch which was included in the contract was not installed. This was corrected but we began to have problems once the work was inspected on January 23rd by Ewing Twp. The electrical installation failed due to what parts were used as well as the fact that some of the work (second emergency shut off switch) wasn’t included on the permit application. I emailed Petro that same day with the items that had to be addressed. While the work was done within a week I waited for the township to call for a re-inspection. After 2 months I contacted Petro and was told that townships are slow in processing permits and they would get back to me after contacting the township. After another month I contacted Petro again and again a week later for an update. Finally on May 27th I was informed that the township needed a form from the electrician and would then approve the permit. After another 2.5 months I contacted my township directly to see what was going on. I learned that on May 21st the township had approved the permit application and would need a check for $51 for the fee. This was followed up by a fax the next day. When I told Petro that on August 13th, no one said that the township had to be mistaken in effect admitting that they lied about the form. I was informed that the check would go to the township ASAP. Well on Sept. 9th I finally received the new permit. If the first issue wasn’t enough I determined that we had been overbilled by Petro for the furnace by $400 (it offered an interest-free installment plan). After informing Petro of this fact and following up twice we finally after over two months received the check. When we purchased the furnace at the end of October it came with a free one-year service agreement. On July 25th, three months before the one-year had expired, we received an invoice for a service agreement payable on demand and a follow up invoice one month later. I had never been contacted by Petro to see if I wanted this service agreement. Integrity and honesty are the first assets you should look for in a vendor Based on my experience these are sorely lacking at Petro and we will never do business with it again.

The technician, Rob Durham, was punctual, professional, and to the point. He checked the AC inside and out and reported the performance measures to us, clearly explaining what they mean.

went well, but service person indicated he would "give " me a number of replacement filters for inline filter housing- found out they weren't free, and actually much more than I would have paid for them from online ordering, or even at any home improvement store

Very smooth, fast, professional.

Very well. Arrived early/on-time, extremely helpful and professional. Great job.

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I pay for this and if I don't remember to call them, they don't come. I feel that they should be the ones calling me since I'm paying for the service. Other than that, they're fine. I've been a customer since 2000. Anytime we've had a problem, they're here on the spot. It's fine when I got them done.

They do a great job. I have been using them for about a year.

They responded on time and if you have problems, they will also come on time. They are professional and they will do their work in a timely manner. They did maintenance a couple of times and I did not have any problems with that.

They were easy to work with and helpful. Scheduling was fine. The installers were efficient. They supply our heating oil and service the burner and AC unit. We received another estimate and I felt they would be able to do the work well at a comparable price.

They are pretty good. I never even meet the person, they just mail me the bill.

The air conditioning was great, and actually anything I had them do was fine. They are excellent and very professional.

They do plumbing, heating and air conditioning and a lot of different things. They are coming today too. The services they have done for me is a part of the contract.

There pricing is not competitive. It is hard to get a price quote oil, because you have to go through so many loop holes to get the answer that you are looking for. The maintenance and delivery are good. It is just a hassle to contact the company by phone. Price shown is per gallon.

I HAVE A SERVICE CONTRACT WITH THEM WHICH I THINK IS VERY REASONABLE. THEY COME PROMPTLY AND ALWAYS GET THE JOB DONE. THEY ARE ALWAYS HERE ON TIME. I HAVE BEEN USING THEM FOR TWENTY YEARS.

I AM VERY SATISFIED WITH THE COMPANY. DEALING WITH THEM IS EXCELLENT. I THOUGHT THAT THE PRICE WAS VERY GOOD. I HAVE BEEN USING THEM FOR TWO YEARS. THEY ARE ALSO ON TIME WHEN I NEED THEM.

I HAVE NEVER HAD A PROBLEM WITH THEM. THEY ARE USUALLY PROMPT AND PUNCTUAL. I WOULD RECOMMEND THEM TO OTHERS. THE PRICING IS ALSO REASONABLE. I HAVE A SERVICE CONTRACT WITH THEM.

WE HAVE BEEN WITH THIS COMPANY FOR ONE YEAR, AND FEEL THAT THEY ARE DOING A GOOD JOB. THE RATES ARE COMPETITIVE, AND THE SERVICE HAS BEEN STEADY. WE ALSO HAVE A SERVICE CONTRACT WITH THEM, AND FEEL IT IS A GOOD VALUE.

THEY ARE VERY PROFESSIONAL, TIMELY AND PUNCTUAL. THEY CLEANED UP AFTER THEY WERE DONE. THEY WERE VERY FRIENDLY AND DID WHAT THEY WERE HIRED TO DO.

I NEVER HAVE ANY TROUBLE WITH THIS COMPANY. THEY SHOW UP ON TIME AND GET THE JOB DONE QUICK--SOMETIMES WITHIN HOURS. I HAVE NEVER BEEN DISAPPOINTED.

I HAVE USED THIS COMPANY FOR THE PAST THIRTY YEARS. I TRUST THEIR EXPERIENCE AND HAVE RELIED ON THEIR ADVICE OF FURNACES THAT I SHOULD CHOOSE FOR MY HOME.