Mister Sparky Electric

Positives -- Great customer service. Next day, non-emergent service appointment (even called and came early). Superior workmanship and professionalism by a technician who completed work. Extremely small project (replaced hot water shut-off valve under the kitchen sink for the dishwasher). No lie--It took all of 8 minutes to complete which was comprised of shutting off the water at the hot water heater, cutting off old valve, installing a new valve, and turning on water at the hot water heater. Negative -- Price!! $49.00 service fee to come out, look at the job and provide an estimate. Many contractors I've dealt with will not add that fee onto the total price of the job if work is authorized and completed right at that time. I've been charged a service fee if I have declined to have work completed altogether or have wanted to wait and get other estimates. That along with the $239.00 to do the minor work that I described above. I get that they are skilled workers and you should expect to pay for professional service. However, I believe that if I wasn't in such a rush to have the work completed right then, and shopped around, I could have found a price that I believed to be fairer then the $288 plus tax for this minor repair.

Pipe cracked under kitchen sink. Called on a Saturday and set up appointment for a Sunday. Was going to spend an extra $109 just for Sunday service. Get a call from the plumber as they arrive at my building telling me they can't help me because they don't service buildings more than 3 stories tall. I made it known I was in an apartment complex when I made the appointment, and that there is an elevator to get to my floor. I now have to find someone else to get this fixed ASAP. Stupid rule and should be stipulated in their information.

Completed my job on time and did exactly what needed to be done. Thorough in their explanation of how job would proceed. Very professional, and they knew what they were doing. Good clean up when finished. Very easy to work with Kevin and Anthony.

on time and very experienced

Price was very high for the work completed- plumber was very friendly but they charge was very high for labor and parts and then they add another fee for coming- watch out!

This was for rental property at the shore. One project I could not handle and that is why I hired them. I asked them to perform one other task while they were there which I know I could have performed in less than 5 minutes - replacing a washer and they wanted to charge another $85.00. Told them to forget it - I would fix the next time I was there.

Lack of follow-up and too expensive.

Benjamin Franklin Plumbing was extremely customer friendly. They gave extremely fast and through work.

Accomplished and professional from the first call to the end of service. Recommend without hesitation.

Very expensive and the plumber was not very friendly. But the work was done ok. The scheduler was helpful.

very good tecnihian,

Nice work and a fair price. Reliable and prompt service, even after hour emergencies.