Gorkin Glass Company

They were very professional. The pre-install measurements took about 2 hours to take - a sign that everything was planned with great detail. The installation technicians showed up on time, were courteous and neat and did a great job. We've used many home renovators/handy men in the past. Gorkin Glass stands out as one of the most professional vendors that we've worked with. I recommend them without hesitation

At the end was satisfied with job quality.

I chased them around for weeks trying to get just get an estimate on something fairly simple and still haven't been able to get one. It was an unfortunate one. I ended up using a different company. I called to follow-up two or three times and every time, a sales person will be back in touch with you by the end of the day and never heard anything back. I'd love to know what quality of work they do but if they can't even return phone calls it's tough to give you a better grade. All my interactions with them, they were very polite. They'd definitely be towards the bottom of the list.

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The team that came to our house was friendly, quick and professional. They assessed the exact problem with our door, contacted the owner to determine pricing and then agreed the price with us. The quality of the work product was excellent.

He was professional and efficient. He cleaned the glass and left several of the cloths and cleaner. They did some things that they didn't have to do-they lifted the credenza and put on the footings and also put in the shelves. They just wanted to help. I really like them.

Such professionalism is rare these days. I'm writing this review because, one year after installation, i had a problem with my shower door. The way Gorkin responded was truly professional. The 'sweep' seal on my shower door had split. I contacted Gorkin and the receptionist took my details, and I soon had a call back. Within maybe 2 days they sent 2 men out. They replaced the sweep with a better design, but they also noticed that our overzealous cleaners had caused moisture to soak through the stone lintel and behind the silicone seal. So they cut out and replaced all the silicone, and gave me advice on preventing the problem in the future (gentle cleaning, keep the stone sealed). It was all free of charge. Going back a year to the installation they were just as professional. When the salesman talked to me he helpfully pointed out some issues i would have with the way I was planning to have the shower door. We reversed the way it opened, and I thank him every time I have a shower. We went for the extra clear glass with the easy-run-off coating, and are glad we did. They did a good job on the install. Similar deal with the mirrors, and when we're glad we took his advice for those too. They are pricey, but you do actually get the value back in excellent workmanship, excellent quality materials and fittings, and professional service. If only all contractors could be like Gorkin!