carpet installation, hardwood floor, home improvement stores
+ 1 more
Nightmare!!! The people who measure the house over measured it significantly which meant that the installation charges were over inflated. In addition, based on these measurements, they sold us much more material than we needed. The installers tried to remove it before we saw it. The refund process took over 5 months of arguing and going to the location. If you choose to go through this process, get a second person to just come in and measure your place. We did and based on several measuring services, we clearly saw that Lowe's added over 40% more charges than they needed to. We will not go there again for anything!
Description of Work: We contracted with the Lowe's in Piscataway to install hardwood floors and carpeting. We should of ran when they told us the stuff that was on sale just went off but they would take care of us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
ANTHONY R.
02/2006
1.0
home remodeling
+ -1 more
IT WAS HORRIBLE FROM BEGINNING TO END. IT TOOK NINE MONTHS FOR THEM TO GET MY LITTLE KITCHEN DONE. I HAD A BAD EXPERIENCE. THEY KEPT ORDERING THE WRONG PARTS, AND IT JUST TOOK A VERY LONG TIME FOR THEM TO COMPLETE THE JOB.
Description of Work: THEY REMODELED MY KITCHEN.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$10,000
01/2006
4.0
home remodeling
+ -1 more
I LIKE ALL THE WORK THAT THEY HAVE DONE FOR US. THEY WERE HELPFUL AND PROFESSIONAL. THEY MADE SURE THAT ALL THE WORK BEING DONE WAS WORK THAT WE WANTED.
Description of Work: I HAD THEM REMODEL OUR BATHROOM.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$7,000
COLLEEN or JOHN L.
01/2006
4.0
hardwood floor, home improvement stores
+ 0 more
WE HAD SOME PROBLEMS WITH THE INSTALLERS, BUT NOT WITH LOWES. WHEN WE HAD SOME PROBLEMS WITH THE FLOOR THEY FOLLOWED UP, BUT THE INSTALLER DID NOT. I FEEL THAT THEY SHOULD CHANGE WHO THEY CONTRACT FOR INSTALLING THE FLOORS.
Description of Work: THEY INSTALLED HARDWOOD FLOORING IN A FEW ROOMS OF OUR HOME.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
01/2006
5.0
replacement windows
+ -1 more
THIS COMPANY WAS A VERY NICE COMPANY TO WORK WITH. I THOUGHT THEIR PRICES WERE VERY REASONABLE AND I WOULD DEFINITELY RECOMMEND THIS COMPANY TO PEOPLE. I WAS VERY HAPPY WITH THE WORK THEY DID.
Description of Work: THEY REPLACED ALL OF MY OLD WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
01/2006
1.0
carpet installation
+ -1 more
THIS WAS A NEGATIVE EXPERIENCE. THEY HAVE BEEN VERY UNCOOPERATIVE. THEY DID NOT EVEN BEGIN WORK UNTIL ONE MONTH AFTER I HAD BOUGHT THE CARPET. THE CARPET WAS NEVER LAID. I WILL BE RECEIVING MY MONEY BACK.
Description of Work: THEY ATTEMPTED TO INSTALL CARPET.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
01/2006
4.0
carpet installation
+ -1 more
OVERALL, IT WAS VERY GOOD AND THE PRICE WAS VERY GOOD. THE INSTALLERS THAT DID THE JOB WERE VERY POLITE, BUT WERE NOT EXACTLY EXPERTS. THEY HAD TO COME BACK AND FIX A PROBLEM. THEY NEED TO BE A LITTLE MORE EXPERIENCED.
Description of Work: THEY PUT NEW CARPET IN THE DEN.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
01/2006
5.0
carpet installation
+ -1 more
THEY WERE VERY QUICK. THE ARE VERY PROFESSIONAL AND PUNCTUAL. THEY ARE VERY EASY TO WORK WITH ALSO. THEY TOOK OUT ALL OF THE FURNITURE THEMSELVES AND MADE SURE TO PLACE IT BACK WHERE IT BELONGED. THEY WORKED FAST AND GOT THE JOB DONE RIGHT.
Description of Work: WE BROUGHT THE CARPET FROM LOWES AND THEIR CONTRACTOR INSTALLED IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
01/2006
5.0
doors
+ -1 more
I WAS EXTREMELY PLEASED THE MAN WHO CAME OUT TO INSTALL THE DOORS. HE WAS PROMPT, PROFESSIONAL, AND MADE SURE TO CLEAN UP HIS MESS. I WOULD REFER THEM OTHERS.
Description of Work: THEY REPLACED OUR FRONT AND STORM DOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
01/2006
4.0
doors
+ -1 more
THEY DID A NICE JOB. THEY KEPT WITHIN THE PRICE QUOTE THAT THEY GAME ME. THEY WERE GOOD AT KEEPING THE APPOINTMENT AND VERY GOOD AT GETTING THE WORK DONE RIGHT AND DONE QUICKLY.
Description of Work: THEY INSTALLED TWO STORM DOORS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
12/2005
4.0
doors
+ -1 more
THIS COMPANY WAS GOOD. IT WAS A PRETTY GOOD EXPERIENCE. THE ONLY THING WAS THAT WE GOT RESCHEDULED FROM THE ORIGINAL TIME THEY SET THE APPOINTMENT. WE'D DONE COMPARISON SHOPPING & THIS PRICE WAS ONE OF THE BEST.
Description of Work: THEY REPLACED THE SLIDING PATIO DOOR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Doors,
Hardware & Home Improvement Stores,
Kitchen and Bath Remodeling,
Hardwood Flooring Sales and Installation,
Windows
FAQ
LOWES HOME IMPROVEMENT is currently rated 3.5 overall out of 5.
No, LOWES HOME IMPROVEMENT does not offer free project estimates.
No, LOWES HOME IMPROVEMENT does not offer eco-friendly accreditations.
No, LOWES HOME IMPROVEMENT does not offer a senior discount.
No, LOWES HOME IMPROVEMENT does not offer emergency services.
No, LOWES HOME IMPROVEMENT does not offer warranties.