Boost Express Van Lines

Boost Express Van Lines- US DOT 2453637- Worst Moving Company/Company has no ethics and utilizes deceptive business practices! Boost is the worst moving company; they outright lie about virtually every critical item. They agree in writing to pick up on a specific date and agree to deliver by a specific date (1-3 days after pick up), they do not follow the federal law which requires the mover to provide in writing change of agreed pickup or delivery delays based on "guaranteed" dates. Boost never calls to advise they are going to miss dates. My agreement clearly stated that they would pick on June 28, 2018, the day prior I have to call them and was advised pickup would be between 1:00 PM-3:00 PM. When they had not called or shown up by 4:00 PM on the 28th I call only to be advised that they are at another job and will not make the pick on the agreed date and will arrive the following day between 9:00 AM and 12N. Of course the following day they do NOT show up by 12N, I had to call them again to find out what's going only to be advised they are running 4-5 hours late. They did arrive around 4:00 PM and started the loading process. As they are loading the truck they ask for the 2nd payment which the terms are: 1. 10% upon reservation of a moving day by credit card (they list Visa, Diners Club, Discover, MasterCard and American Express. I paid with American Express 2. 50% on moving day by personal check, credit card, cashier check, money order or cash 3. 40% remaining balance due at the time of the delivery before unloading by either Cash or Postal Money order ONLY. Note: Do NOT work with any company that does not accept American Express-I will explain why shortly. For the load payment 50% they advised that they would NOT accept American Express card, now they accepted with the reservation deposit, and American Express is clearly noted on their website as a payment method, the reason is that they believe that they breached the contract and that AX will do a chargeback. They stated that they would only accept a Visa or MasterCard and that they only wanted 40% and NOT the 50% as noted on the agreement; they don't want the 50% because the final payment upon delivery is CASH! Now for the delivery, my contract stated "guaranteed delivery" 1-3 days from pick up, delivery will be no later than July 1, 2018, the actual delivery date was July 4, 2018, at 12:30 AM (yes AM). They missed and outright lied about nine pickup and delivery dates! I won't even get into that they damage many items and outright lost eight boxes! The only thing Boost is good at is lying and BOOSTING your money. This company has no ethics and utilizes deceptive business practices! Feel free to call me at 908-517-5111 for complete details!