Blue Mountain Landscaping

I really rate this company a ZERO, (F-)! Please read the entire review although long. Do not use this company. I was a loyal customer for 5 years and spent over $25,000. They took my loyalty for granted. I gave them the benefit of the doubt on their previous workmanship errors and this year I regret ever using them. Attaching pics of a fence install that the panels keeps coming loose. Waited an additional 6 weeks for their order errors that didn't include the caps and end post (still waiting for it as they never installed the correct end post.) They make many promises and do not fulfill them. Their customer service is the worse I've ever encountered. At one point they said the loose panel can't be fixed, nothing else can be done. This occurred with tropical storm Isaias coming the next day. I was concerned that the panel would fly away and cause damage. I asked them to do their job, follow through on their promises and back their work. They insulted me and was very nasty with their response. In addition to the loose panels, the post is coming loose. The fence was never leveled. I have different heights for each panel. (Pics - 35, 43, 66, 70, 78 and 80.) They charged extra for their mistake (they did not measure correctly) and I didn't get the design I requested. Pics - 60 and 61 I requested a circle or a fan design for the addition to the patio, I do not know what design they installed. (Pic - Sahara Chestnut Circular Design) I reported to one of the owners and the office manager that I saw one of their crew members urinating on my property. Disgusting! Timeline: * 05/06/20 - Contract signed with a 50% down payment * 06/20/20 - Work started two weeks after they promised * 06/23/20 - Made final payment (big mistake) in good faith that they would install the caps and end post. * 06/24/20 - Panel became loose. Reported Loose Fence Panel. Reminded them that there was still incorrect end post, panels not leveled and no caps. * 06/26/20 - Promised fix. * 07/01/20 - No responses. No show for loose panel fix. After numerous complaints and calls, owner and office manager came to look at issue. * No correspondence for 3 weeks * 08/04/20 - End posts and caps were to be delivered and installed. Company fixed the loose panel and added the caps which came loose. End post still not delivered yet. Next panel came loose. Advised the company. * 08/05/20 - I called and was advised they are "simply waiting for the end post". * 08/13/20 - I am still waiting for Blue Mountain to fix the panel and loose post in addition to the end post being delivered and installed. I am totally frustrated with this company and will never recommend nor do business with them ever again. Save your time and money and avoid the aggravation.