Big and Tall Roofing has been serving New York and New Jersey with pride and quality for more than 12 years. Our staff genuinely cares about your installation and total satisfaction.
Whatever your individual roofing needs, we are trained professionals who will offer a complete solution to either repair or replace your roof.
NO EXTRA CHARGE FOR AFTER HOURS SERVICE. ALSO SERVING SOMERSET, BERGEN, ESSEX, SUSSEX & WARREN COUNTIES.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
We offer the following services: • ROOFING - Commercial, Residential, Industrial • SIDING - Vinyl, Cedar Shakes, Cypress Bevel • ADDITIONS - Second Level, Dormers • KITCHENS • BATHROOMS • INTERNAL REMODELING - Basement to Attic
Description of Work: provided new roof; 3 new replacement skylights; removal of a 4th skylight in finish closing ceiling; new soffits,fascia and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Gracia T.
06/2012
5.0
roofing
+ -1 more
They service was good. They were professional and arrived on. He explained everything to me that needed to be done. There is a 25 year work warranty and 30 year warranty on the materials.
Description of Work: They reroofed my home by adding a new layer. They also installed new gutters and leders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Carolyn O.
03/2012
5.0
roofing
+ -1 more
We found everything outstanding.
Description of Work: New Roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Benny J.
03/2012
5.0
roofing
+ -1 more
I talked to Mr. Rickets on Friday morning. He contacted my tenant as requested, to set up a time for him to come out. He went up on the roof, found the problem, gave me a price, fixed it, cleaned up and treated my tenant with respect. I could not ask for more. I would recommend him for his professionalism, punctuality, price and service . I have a few other properties and will definitely use him if I have problems.
Description of Work: Mr. Ricketts went out and patched a whole in my rental property roof that was leaking into the tenants bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Janet H.
12/2011
2.0
roofing
+ -1 more
I live on the West Coast and own an 1880?s row house in Jersey City which is occupied by my sons. The flat roof and rear gutter were working fine but had not been replaced in more than 15 years. I try to be proactive with maintenance and searched for roofers on Angie?s List. I narrowed down the search to three and my son received visits and estimates from two companies. He settled on Big & Tall and signed a $12,000 contract on November 6. The owner, Gervan Ricketts, proposed a plan that required the old roof to be removed entirely before laying down a new, longer-lasting material. He did not tell us that the materials would take a number of weeks to order and arrive. The contract required two payments: on start of the job and on completion. I sent both checks to my son on November 9. As the weather got colder I became concerned about whether the roofing materials would work optimally. My son tried talking to Gervan about this but I was not satisfied so I called him myself on November 17. Gervan told me that the materials had not arrived yet and he would start the job as soon as he could, probably early the following week. As we spoke, I was looking at the 10-day forecast for NJ and the temperature specs for the roofing materials named in the contract. I said I was concerned about the drop in temperature and several days of rain in the forecast. His response went something like, ?Lady, lady, I am a professional. I work in all kinds of weather; trust me, I know what I?m doing.? When I expressed concern that he was starting the job during a holiday week he told me that he would work on Thanksgiving and all night long to make me happy. I responded that I didn?t want him to do that because the night time temps would definitely go below the recommended minimum conditions. I also said I was concerned about the rain that was predicted. He got very excited and assured me that it would only take a couple days to remove the old roof, do any needed repairs, and then put down the new roof. His tone was very patronizing. I could not get through to him that my concern was about starting the job when it was rainy and cold. Since I was not on site I left it to my son to try to negotiate the timing and supervise the job. The crew removed the roof on Monday, November 21 and Gervan received his first check. My son called me on Tuesday morning to report that the kitchen light fixtures were filling up with water and that water was dripping down the interior walls. On Tuesday, November 22, the crew returned in the morning and began laying down the new roof, getting about a third of the way done but had to stop when it began to rain around 3pm. They covered the roof with two tarps and left. It rained about 2 inches through the night and into the next morning. The tarps that had been placed on the roof had holes in several places and water leaked rapidly onto the ceilings in 4 rooms, in particular the master bedroom where two 3x2 foot patches of plaster sagged down from the weight of the water. On Thanksgiving Day one of those patches collapsed, narrowly missing my son?s head. The day after Thanksgiving the sun came out (just as the forecast predicted) and the Big & Tall crew finished the work. Gervan also sent in an electrician to look at the kitchen lights which had then come back on. About a week later lights in another room shorted out. I put a stop payment on the second check and asked an architect friend to come over to take a look at the damage. The insulation layer in the crawl space was wet and the water had flowed from the initial leak(s) to other spots so I also called in a trusted plaster and paint man that I have used for many years. He estimated that replacing the ceiling where it had been damaged would cost between $1800-$2000. Although Gervan insisted that sheet rock was just fine I wanted the hand-plastering restored and decided to withhold half the balance ($3,000) until all the repairs were completed. The other issue that the architect noted and photographed was that the roof was not sealed to the gutter which was an obvious problem. Gervan had promised my son that he would ?caulk? this which was obviously an inadequate measure. He began to make abusive calls about getting paid and I told him that half the balance was in the mail to NJ but that I wanted the roof sealed to the gutter before he would get the final money he was owed. Again he got very excited saying that the gutter needed to be replaced immediately, that it was an urgent matter, and that the downspout drain should be completely re-routed as well. (It has worked just fine for the 30 years I have owned the house.) Although this advice was not in his initial bid he told me that he could do the work for me. I assured him that I would never again hire him after the damage that had been done to my house but that he needed to return and seal the edge of the roof or he wouldn?t get paid. Gervan told my son that he would come by on Sunday, December 18, to do the caulking and pick up the check but arrived at 7am the Thursday before. He did the minimum required and took his check. I would like to get the gutter properly sealed but I don?t trust Big & Tall Roofing to do the job in a timely and professional manner. I have photos that illustrate the problems that remain. I would like a referral from Angie?s List for a contractor who could help resolve this problem before I get more water or snow/ice damage to my house. Since I am still holding a portion of the funds set aside to get the job completed I will pay for it directly.
Description of Work: See below
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$12,000
Response from Big & Tall Roofing & Siding
my name is Girvan Ricketts/ I am a Roofer by profession, I install a roof in jersey city for the member, a special PVC single ply membrane system manufactured by conklin's company to see more go to our websit click on video. The member requested this special roof system becouse of an urgency manner i tried to satisfied her request upon starting the job, down came rain,i purchase a big tarp for $300.00 her son take me to buy the tarp at home depot i covered the entire roof but still leak because of the many old skylight rip the tarp while covering the roof, and i did not realized that, her son found ti out while staying on the roof until 12/am in the morning from 7/pm that evening i paid her $ 1800.00 to fix the ceiling the way she wanted it the cost of the roof is $12,000.00 expenses tarp $300-materials $ 6000.00 -labor $3000.00-- ceiling $ 1800.00 balance from total $ 900 IN SPITE OF THIS WHAT HAPPEN THIS ROOF EXCEPTIONAL ABOVE ALL OTHERS AND ONLY CAN BE INSTALL BY TRAIN AND CERTIFIED BY MANUFACTURE CHECK THE PROCESS OUT ON our website only for commercial roof means flat roof only life of Flexion single ply membrane 25-yrs 60 -m thick 6 ft wide 100 ft long fire rated energy star rated better than torch down or epdm we all so install any asphalt roof direct contact Girvan owner at 973-953-0979 thank you spring special available up to $1800.00 less just say angi's sent me that's it no money down until completion thank you truly Girvan
Warren B.
12/2011
2.0
roofing
+ -1 more
left a mess--shingles all over place, big particle boards on grass, gouged lawn--some new shingles dont seem nailed down--insisted that I pay immediately--charged me $400 for licenses---when, I learned, Woodstock NY doesn't charge for license for roofs--told me I didn't have to pay until the work was done--then demanded a downpayment (which I didn't give)
Description of Work: Removed existing roof shingles, installed new shingles--
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$9,000
joanne H.
11/2011
5.0
roofing
+ -1 more
They were fine. I thought the price was real good, I got 3 estimates and they were the cheapest. They were done in 2 days. The ripped off the old roof and got rid of it and they cleaned up their mess. They did a real good job. It's rained a couple of times and it hasn't leaked yet. After I got the estimate they were here a week later. The owner comes out and does all the estimates and talking.
Description of Work: Big & Tall Roofing & Siding did the roof on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Michele M.
10/2011
5.0
roofing
+ -1 more
We were looking for a roofing contractor with a reasonable price and who was available to do the work as soon as possible. The price was great and they were available within days. They showed up on time, worked all day and did a good job. Prior to hiring them, we checked feedback on Angieslist.com and contacted two of the references on their website. All feedback was positive and we too would provide positive feedback to others considering this company.
Description of Work: We hired Big and Tall Roofing to replace a black roll roof and a shingled roof above a floor addition to our home. Both roofs were leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
micki L.
10/2011
5.0
roofing
+ -1 more
we had roof damage due to Hurrican Irene Girvan came and gave us an estimate when we called him back to tell him to go ahead and repair the roof they came the next day and worked into the evening and they cleaned everything after they were done we also had water leak thru 3 of our ceilings they also replaced the ceilings and painted again they cleaned up thoroughly when they were thru this is an excellent company
Description of Work: Girvan and his crew did a great job replacing our roof they came on time and worked long hours to get the roof repaired before we had more rain we were very pleased and highly recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Anthony P.
09/2011
1.0
roofing
+ -1 more
SEE ABOVE VERY DISAPPOINTED THEY NEVER SHOWED UP
Description of Work: I called this company approx Two weeks before Hurricane Irene. I was told by the company that they would come and look at my roof and give me an price. NO ONE EVER CAME. I am VERY disappointed in Angie's LIST and this company as well as the OTHER TWO Companies that Angie's List recommended. Namely Gargas Roofing in garfield NJ and , American roofing in Belleville, NJ . All three NEVER SHOWED UP AT MY HOME
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Big & Tall Roofing & Siding
i am the owner this company BIG AND TALL ROOFING, the customer refuse to take my advise an what to do to resolve the roof problem so i did not do the work to avoid problem
Liz G.
08/2011
5.0
roofing
+ -1 more
The work went very well. They did a very professional job. They were very pleasant and accommodating people to work with. The contractor was very professional and honest. He didn’t take advantage of us at all and treated us like we were family.
Description of Work: They did some roof and ceiling painting work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric C.
07/2011
5.0
roofing
+ -1 more
Everything was excellent and the price was good. He was friendly, and the work was completed in 3 days!
Description of Work: He did a complete re-roof and window work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100,000
ELIE S.
03/2011
5.0
home remodeling
+ -1 more
He did a good job. He has a good price and is very reliable.
Description of Work: He remodeled by bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
maurice S.
08/2010
5.0
roofing
+ -1 more
They followed up very well with me. They were very professional.
Description of Work: I got an estimate from Big & Tall Roofing & Siding in June for roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon M.
06/2010
4.0
roofing
+ -1 more
He came and he seemed fine. There was some water damage from a storm and we were thinking about submitting it to our insurance. He argued pretty convincingly that it would be more of a hassle than it was worth to submit this work. We ended up not using him because my nephew came out to stay with us and he does construction. His estimate was in the same ballpark as the other bids we received. I was impressed by the fact that he seemed genuinely concerned to explain to us his experience.
Description of Work: Big & Tall Roofing & Siding gave us an estimate for a roofing repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ELIE S.
03/2009
5.0
roofing
+ -1 more
They were excellent. They showed up on time, did the work quickly and their pricing was reasonable. They were honest and I would highly recommend them.
Description of Work: They tore off and replaced my roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Kitchen and Bath Remodeling,
Siding
FAQ
Big & Tall Roofing & Siding is currently rated 4.5 overall out of 5.
Sunday: 8:30 AM - 2:30 PM
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Saturday: 8:30 AM - 2:30 PM
Big & Tall Roofing & Siding accepts the following forms of payment: Check,MasterCard,Visa