All Week Plumbing West Paterson

Tried to tell me I needed a new toilet bowl , quoted me $1000 , I declined , then he tried to charge me for the visit , free estimates , had , all leak's fixed for $200 from honest plummer

Hands down the WORST experience I have had customer service wise. I honestly never even write reviews but I feel obligated to warn others. They came 3 hours after the initial appointment window (Tuesday)then charged me $80 for the estimate even though the website clearly states free estimates. They also did not honor coupons on their website as they said it only applies to original prices. I still decided to go with them as I did not want my tenants to be without heat. They not only did not finish the job the first day(Wednesday) after showing up 2 hours late and taking over an hour lunch but they left my tenants without heat or water claiming there was a part that they needed and couldn't get until the next day. It was 5:30pm EST and Home Depot was less than a mile away an they were open until 10pm EST. The next day they showed up 2 hours late. They finished the job(so I thought) and charged me a addition $481 for replacing a 3 foot plastic water line. After they left, with in a few hours l had the same issue again. The utility company came out to inspect the job and told me that they had not completed the work, they were suppose to replace all of the pipes not half (even says that all pipes will be replaced on my receipt), they also were suppose to get permits from the city, they used some of the wrong material and they undersized the pipes that they installed. To add insult to injury, one of the guys used a really nice chair we had stored in the basement as a step latter, now the chair has muddy boot prints on it. Since I paid I want them to complete the rest of work. I have a contract in writing that states that I have a two year warranty on the work but they are not returning my calls or emails.

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They are very professional, prompt with quick service, and the service man was just outstanding. He thoroughly explained everything, and pointed out a few safety issues and seemed concerned. The honesty and the price seem to be very fair. I would highly recommend them to anyone.

This job did not start off well as the plumber did not show up for the scheduled appt. Called the company and said they would call the plumber to see where they were and what happened. 2 hours later, company called back and said the plumber could not make it to the scheduled appt and we needed to reschedule. We rescheduled for 8am 2 days later. Plumber showed up 3 hours late. Instead of cutting the pipe and connecting it the correct way, he broke the pipe off where it connected to the wall and left a jagged edge where he connected a rubber piece with a metal clamp to the new pvc drainpipe. I would NEVER use this company again. I would rather try to fix the issue myself then call them again. Unreliable and sub par workmanship.