Efficient and Honest, Advanced Professional’s has become a reputable and well-known service provider. We are fully licensed and insured so our team is up for every job, whether it is high-quality heating, plumbing, air conditioning, or managing general contractor projects (residential, commercial and industrial) we provide the skills and experience our clients have come to expect available 24/7. We want our customers to be satisfied with our work. When it comes to the job we don’t see our clients as just people we service, we treat them like family.
The cost was really high for something that was done at 10% of the amount. I had a furnace under warranty installed by them, and I just purchased the house, and I didn't do any inspection, and then I called them last year for inspection, and I had a leak in a pipe that should have been covered under warranty, and they said because it was voided by the previous owner, and so they would have to redo it, and replace the pipe and it would cost over $2000. I had another company that came out and did it for $300. They were nice, they were professional, and they were on time, but their price was too high. They voided the warranty and charged me as much as possible to fix the problem. They came out when we agreed. Their professionalism and price was pretty much on par.
Description of Work: I just wanted a maintenance of my furnace. I had something wrong with my furnace, and I asked them to come out for a quote,and the quote was too high, so I didn't use them, but they still charged me for coming out.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$2,000
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
william J.
03/2015
5.0
gutter repair, plumbing, roofing
+ 1 more
Repaired leaks on roof & put leaf guards on gutters. Also Repaired broken pipe behind wall in bathroom & replaced wall damaged by water leak. Plumber Yousef N. Ali did excellent job on all a work performed.
Description of Work: Roofing & Plumbing repair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your review and we glad that we were able to help and solve your issues
Susan A.
03/2015
5.0
plumbing
+ -1 more
It went fine no problems so far. The young man explained everything that he done. Each detail of the job was explained and why it was completed in that way.
Description of Work: Install a stand pipe for washing machine. Install new drain pipe for laundry sink . Replace wax ring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the review and we were glad to help and serve you
Daryl B.
03/2015
3.0
plumbing
+ -1 more
They weren’t very nice – the guy was really late, then told me if I left an A in my review he’d give me a discount on the future plumbing call. Then he charged me extra for a part, and I think I could have gotten it somewhere else for less.
Description of Work: $49 Plumbing Service Call and Up to One Hour of Labor
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$49
Response from Advanced Professional Plumbing Heating & Cooling
This review what can call unfair to the company With all do respect the work we did for $49 actually you end up paying for Master Plumber would charge you Triple or 4 times what we did We don't make any Money on the $49 you paid We did it with that Price because you happen to be on Angie's list and we do give very low prices to our Customers However if you find any Licensed Plumber for this Price you can complain and you know and l know there's no chance in **** for any one to compete with this price So You are taken Advantage of Angie's list and thats not fair or Professional
Joy T.
03/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Our heaters/ radiators were emiting steam and producing loud banging noises. They were so loud and frequent that we were not able to carry on conversations peacefully within the house. We contacted Advanced Professional Plumbing. Sam and his co-worker arrived punctually and were very knowledgeable and diagnosed the problem effortlessly. They quoted us a price and we were satisfied and asked them to go ahead with the job. They immediately went to work and got our heater system running within an hour. The job was well done and there was no more loud hissing or steam emitting from vents and secondly, al the loud banging noises were gone!! When the rest of the household returned in the evening, they could not believe that everything was repaired and running smoothly!! Great job, Sam and co-worker!!
Description of Work: They flushed the boiler and pipe using chemicals. They changed two faulty vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Advanced Professional Plumbing Heating & Cooling
Thanks for Choosing the right Company to fix your boiler and happy to let you know we also specialize in Cooling and Plumbing and others
Joy T.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
We are thankful that Advanced Professional continues to be very responsive to our needs. When we called up for a follow-up service after they did the flushing of the boiler and pipes, Sam turned up on time and ready to help us with the queries that we have. He was patient in explaining to us the work that had been done. Sam is very knowledgeable, analytical and meticulous. He detected some build-up that was blocking the sensor and took the trouble to clean it up so that our auto water feeder could work properly again. We recommend Advanced Professional because their employees are top-notch!
Description of Work: Follow-up work: servicing and maintenance. They did the flushing of the boiler and pipes about a month ago and now they returned to check that the heating system is still working well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the Review and we look forward to help out on any other issues such as Plumbing, Heating and Air Conditioning and others Thanks Again
Glenn K.
03/2015
3.0
plumbing
+ -1 more
Had a stuck bathroom sink stopper and bathtub faucet, and a toilet that doesn't fill all the way. I called on Saturday and made an appointment for today. The technician arrived on time. The bathroom sink stopper took 3 minutes to fix, he took a quick look at the toilet and said it needed to be replaced for the water to flow correctly (which I opted not to do), and he unscrewed the bathtub faucet, left to pick up a replacement, and screwed the new one on. Total time in my house was no more than 10 minutes plus a quick run to get the replacement faucet. Total cost: $255 (including "$40" for bathtub faucet). Maybe I'm naive, but that sounded like a lot. When I mentioned my surprise I was told that's what it cost and that he didn't even charge me to fix the bathroom sink stopper. So in effect it was $255 to unscrew the bathtub faucet and screw a new one on. He got defensive, asked me what I thought it should be, and when I told him at most $150 he was offended. He did grudgingly knock the price down to $209 but I still feel like I've been had. Next time I'll ask up front what the costs are before scheduling.
Description of Work: Release bathroom sink stopper, look at toilet, unscrew and screw on bathtub faucet.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$209
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the review and look forward to service your home in the future
Badria M.
03/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
They got back to me right away. it was a cold and snowy day and our boiler stopped producing heat, so we needed to get it replaced right away. Advanced plumbing gave me the best price and excellent service. I was able to get a discount since I am an Angie's list customer. They even found a problem from one of the pipes that led up to the living room, it was clogged and they replaced it. Now our home is nice and warm. They were professional honest and completed the job on target and on time.
Description of Work: They replace our boiler heating system and pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Advanced Professional Plumbing Heating & Cooling
Thanks for the review and we are glad to help
Matthew F.
02/2015
4.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
The deal worked out fine, they repaired my boiler.
Description of Work: $49 for Early Bird Gas Furnace, or A/C, or Water Heater Service and Tune-Up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from Advanced Professional Plumbing Heating & Cooling
Will , thanks for the review and glad to service you and l was hoping for A to make the technician provide more services and we also do other work such is Air Conditioning and remodeling and heating
Jason B.
02/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Guys did a great job. Removed old atmospheric boiler and replaced with new power vent heater. Worked quickly and neatly. Team was very nice to deal with and answered all my questions/concerns.
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the review and we are glad to serve you and do out best to make it easier and comfort and Happy to have you as our Customer
Rosemarie & Oscar T.
02/2015
5.0
plumbing
+ -1 more
I called Advanced Professional plumbing and they came out right away. Said they would be there at 6:00 pm and arrived right on time. They cleared the clog in my toilet and did a great job.
Description of Work: Clear clog in toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your review and we are glad to have you as our Customer
David S.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
My boiler was not repairable. The crew came back on Saturday and replaced my boiler with automatic feeder all was done in one day. Thank you again for the great service.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from Advanced Professional Plumbing Heating & Cooling
Thanks for the review [name removed] and we are glad that you choose the right company and serve you
Joseph P.
02/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I live in a two family home. Needed to move one of the heating zones from one furnace to another. New pipes were put into a furnace and connected to appropriate zone. Everything went smoothly and quickly. It was done in 4 hours by Sam. He arrived promptly and cleaned up after himself. Third time Sam serviced our heating systems at our home. I asked for him specifically because of the excellent service he provides. His company is fortunate to have him as he makes customers happy. Definitely will use Sam again.
Description of Work: Moved one of the heating zones from one furnace to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Advanced Professional Plumbing Heating & Cooling
Thank you [member name removed] We gladly you choose the right company and we also do Air Conditioning and Plumbing Thanks for the review
Edwin M.
02/2015
5.0
plumbing, water heater repair
+ 0 more
Outstanding professionalism and service.
Description of Work: Water heater flush
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your purchase and we glad to service you and every one out their
Joseph P.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Sam did an excellent job discovering what the problem was. Had others come to the house 5 times and they couldn't figure it out. We had relays that needed to be replaced. The boiler is over 15 years old and they had not been replaced once. All done in one trip and still working great 3 months later. I do technical support for a living and the team lead for my group. I like the way Sam to his time and used his diagnostics tools to determine what the problem was then fixing it. The other company that took 5 tries took guesses. I did not once see them take out a diagnostic tool to assess what was really going on. We went with them because my parents have been dealing with them for over 40 years. The original owner is now deceased and I also believe so is the expertise. Will be using Advanced Professional from this point forward.
Description of Work: Replaced relays that had gone bad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$566
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for choosing the right Company and thanks to Sam and all other technicians who always do and complete the work to perfect
Joseph P.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Sam diagnosed that two of our zone valves were not working correctly. We decided to replace all 3 at the same time since they have never been replaced in over 15 years. This is the second time I have gotten service by Sam. He is definitely spoiling me with the service he has been given me. Thanks for the great job Sam!
Description of Work: Replace 3 zone valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$898
Response from Advanced Professional Plumbing Heating & Cooling
Thank You [Member name removed] and we are glad to services you and made sure every thing is %100 Working
Marie-Claude B.
01/2015
4.0
heating & air conditioning/hvac
+ -1 more
It was fine. They did what they said they were going to do. The big deal price was $49. There were no other charges. I don’t think anything stood out. It was very straightforward service. I called them, they did the maintenance and they left. They didn’t leave me with a particularly positive or negative impression; they were just adequate. I don’t think they were outstanding; they were just correct. With regard to quality, my furnace is working. With regard to punctuality, they came when I called. I would not use them again in the future. I will probably call somebody else. There was nothing outstanding that I would go back to them; they were adequate. I would likely go to my usual service provider. The reason I didn’t then was it was cheaper to go with the big deal than to go with the person that installed the furnace. If I was to select on my own, I would probably go back to my original supplier.
Description of Work: They checked the furnace. They just did the maintenance for the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
$49
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the review our company always go to the customer and make sure everything is %100 working before leaving the location and if there is any recommendations or other thoughts for the near future we would tell you to be aware Thanks for your business
Junita B.
01/2015
1.0
plumbing
+ -1 more
I refused the service.I did not like the questions that he asked. To me he misrepresented what it was he had come to do. he was looking at something other than what he had come to do.
Description of Work: I used Advanced Professional Plumbing Heating & Cooling. He was supposed to clean the drain and do plumbing inspection, but did not.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0
$79
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your review. We appreciate your feedback to improve our services.
Edgar M.
01/2015
5.0
ceramic tile, plumbing, home remodeling, interior painters
+ 2 more
Advanced Professional has a great reputation and are worth it. The team was friendly responsive and very professional. The work site was always cleaning maintained and they were meticulous about leaving the house as clean as they found it if not better. Joe when out of his way to explain what he was doing and went beyond our expectations. i have no reservations recommending Advanced Professional. Its refreshing to actually get what you want done better than you expect it to be. Thanks guys!!!
Description of Work: Install Shower, re-tile and paint.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Advanced Professional Plumbing Heating & Cooling
Thank you and we glad to be their to solve your plumbing issue and taking care of the job in full completion and let us know if there's anything else regards heating and cooling issues or constructions also
Timothy G.
01/2015
5.0
plumbing
+ -1 more
The service was good. I liked their overall professionalism.
Description of Work: I've purchased a Big Deal for Advanced Professional Plumbing Heating & Cooling. They did some basic plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Advanced Professional Plumbing Heating & Cooling
Dear [member name removed] We provide these deal to make it easy on every one out there if there's any work need to be done from plumbing or heating and cooling or remodeling we be more then happy to service you
Janice J.
01/2015
5.0
plumbing
+ -1 more
We called them and they took care of everything. They did a great job. They even allowed us to do financing so we didn't have to pay anything up front. They were on time, had all materials with them, and looked at pipe and reviewed entire system before actually performing job. They were very professional.
Description of Work: We had several leaks in one pipe and our basement was flooding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
Joyne M.
01/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Second time using this plumber. Great company that I fell very confident and secure in. Very intelligent plumber who diagnoses problems easily. Would not hesitate to use again.
Description of Work: Replaced thermostat after diagnosing heating malfunction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
Joyne M.
01/2015
5.0
plumbing, water heater repair
+ 0 more
I've been through many MANY plumbers. This was the first one in a very long time that seemed very knowledgable and didn't try to rake me over the coals financially. Would use again.
Description of Work: Replaced thermocouple on hot water boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
Jennifer T.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Sam the service repair man that came out was great. Highly knowledgeable and serviced the furnace quickly. It was a late Sunday afternoon and he was there within an hour of me calling. Later that night my tenant called with no hot water. I called Mark and he sent Sam out a second time Sunday night late. They both were fixed the furnace and boiler within 24 hours! The prices are reasonable for emergency service and I would highly recommend them to anyone in the area. I definitely will be using them for future repairs.
Description of Work: My tenant had no heat, they fixed the furnace. A few hours later the hot water wasn't working and they came out a second time to fix the valve on the boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
Aarti G.
01/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
First, I was glad to see they are open 24hrs. I called and spoke to a woman who polite and professional and said someone would come within 2hrs. Sam came well within in the window. He took care of the problem quickly and was knowledgeable as well. He also gave some good advice on other plumbing matters in the house which was very helpful. Quick and efficient service!
Description of Work: Changed a corroded vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for your kind comments and for taking the time to write us a review. Our customer's satisfaction is our #1 priority. We will gladly take care of any issues you may have related to the services that we provide. Please feel free to contact us in the future as we look forward to serving you again. Thanks again for your business! Melissa Cruces Advanced Professional Plumbing
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Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
General Remodeling,
Roofing,
Basement Remodeling,
Natural Gas Lines,
Drain Pipe Installation
FAQ
Advanced Professional Plumbing Heating & Cooling is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Advanced Professional Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa