Efficient and Honest, Advanced Professional’s has become a reputable and well-known service provider. We are fully licensed and insured so our team is up for every job, whether it is high-quality heating, plumbing, air conditioning, or managing general contractor projects (residential, commercial and industrial) we provide the skills and experience our clients have come to expect available 24/7. We want our customers to be satisfied with our work. When it comes to the job we don’t see our clients as just people we service, we treat them like family.
Do a great job! Will use again to replace the sink.
Description of Work: Bathroom sink faucet replace and valve replacements
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Advanced Professional Plumbing Heating & Cooling
We are so pleased to hear that all your needs were taken care of . Your review and time is appreciated, we hope to delivery the same great professional service to you whenever it is so needed. - Advance Professional Officer Manger 9738943005
Mohit S.
02/2018
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
This company is very honest and straight to the point detected the problem and told me what was going on in less than 30 minutes I would love to hire them again and recommend them anybody I know
Description of Work: My unit wasn’t working properly power wasn’t going to Unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for sharing your experience with our team. We're glad we were able to get your system up and running again. We greatly appreciate your support and hope to continue working with you. If you need anything for the future, please let us know and we would be happy to help! Advanced Professional Office Manger 9738943005
Steven C.
02/2018
5.0
plumbing
+ -1 more
Overall great service. There was an hour courtesy call prior to arriving. They did the job fast and efficiently and showed me every step of the way. Will be hiring them again if needed.
Description of Work: Remove air from line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for sharing your experience with our team. We're glad we were able to get your system up and running again. We greatly appreciate your support and hope to continue working with you. If you need anything for the future, please let us know and we would be happy to help! Advanced Professional Office Manger 9738943005
James H.
02/2018
5.0
plumbing
+ -1 more
I called for help on Friday night after 7:00. Mike and Sam arrived punctually at 9:00 a.m. the following morning. They were courteous and professional and completed the job within an hour. Everything works great! I recommend them without reservation.
Description of Work: I needed to replace the faucet and sprayer on my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Advanced Professional Plumbing Heating & Cooling
I am glad we were able to meet your plumbing needs and delighted to hear that our service met your expectations. In the foreseeable future I hope if there are any further issues you will not hesitate to call us. Thank you Advanced Professional Office Manger 9738943005
Jessica V.
01/2018
1.0
appliance repair, ceramic tile, plumbing
+ 1 more
We had a pipe that burst from the cold in one of our bathrooms. I called to schedule Advanced Professional to come take a look and give us a price to repair. I spoke with the woman who answers the phone on a Friday and she said "Monday is our first availability" which I said was fine, she followed with "It is $185.00 just to walk in the door" which I also said fine to. She took my address and phone number and asked if she can call me back in 10 minutes for some reason which I also said was fine. I never got a call back and a plumber never showed on Monday. Clearly they don't need the business. I would not even consider hiring someone to do major work on my house that shows such unprofessionalism.
Description of Work: We had a pipe that burst from the cold in one of our bathrooms. I called to schedule Advanced Professional to come take a look and give us a price to repair. I spoke with the woman who answers the phone on a Friday and she said "Monday is our first availability" which I said was fine, she followed with "It is $185.00 just to walk in the door" which I also said fine to. She took my address and phone number and asked if she can call me back in 10 minutes for some reason which I also said was fine. I never got a call back and a plumber never showed on Monday. Clearly they don't need the business. I would not even consider hiring someone to do major work on my house that shows such unprofessionalism.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$185
Response from Advanced Professional Plumbing Heating & Cooling
I want to sincerely apologize for any miscommunication and really sorry to hear about your unfortunate experience. That was truly not our attention. We really do appreciate your feedback, and hope you do give us the chance to make it right! I would also like to take this chance to comment on your points We take all emergencies and respond to them within a reasonable time. We do not charge $185, our service call is $125. We follow up, never our intention to leave anyone hanging. Thank you -Emma Advanced Professional Plumbing
Daniel B.
01/2018
5.0
plumbing
+ -1 more
I had a great experience with these people. They were very fast and simple. The prices were also outstanding.
Description of Work: Sink Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
I am glad we were able to meet your plumbing needs and delighted to hear that our service met your expectations. In the foreseeable future I hope if there are any further issues you will not hesitate to call us. Thank you Advanced Professional Office Manger 9738943005
Andrew A.
01/2018
5.0
plumbing
+ -1 more
I called Advanced Professional, the women who answered the phone (Shy) was very kind and helpful. She sent someone out to me and his name was Sam. He did his job right and also for a good price. Sams the man!
Description of Work: Toilet was not flushing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Thank you Shy Office Manager Advanced Professional Plumbing
Darvin K.
01/2018
5.0
plumbing
+ -1 more
Alex from advanced plumbing came to snake my sewage line today. Although he was not able to clear the line because of possible collapse in the line but he did very professional job...even broke three of this "snake extensions" trying to clear the blockage. He then patiently explained to me all of my options and next steps. Highly recommended...ask for Alex...he is very dedicated and professional.
Description of Work: Snake my sewage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
We are glad to hear your positive experience with our technician, [Member Name Removed]. We hope to continue providing you with the same great experience and service. - Advance Professional Office Manger 9738943005
Aaron A.
01/2018
5.0
plumbing
+ -1 more
This company does their job correctly and efficiently. They did their job got paid and left, quick amazing service. I would recommend them to my friends and family and i would call them if i have any other problems.
Description of Work: Problem with my toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
I am glad we were able to meet your plumbing needs and delighted to hear that our service met your expectations. In the foreseeable future I hope if there are any further issues you will not hesitate to call us. Thank you Advanced Professional Plumbing
Jim J.
01/2018
5.0
plumbing
+ -1 more
Excellent work on a new installation, they arrived on time, were very professional, they installed the new system with good attention to detail, a tough job up in the attic during the summer, installed a thermostat and its working really well. Thank you!
Description of Work: My toilet was clogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
We are so pleased to hear that all your needs were taken care of Mr. [Member Name Removed]. Your review and time is appreciated, we hope to delivery the same great professional service to you whenever it is so needed. - Advance Professional Office Manger 9738943005
Ibrahim D.
01/2018
5.0
plumbing
+ -1 more
The best company in the north-east, whether you are dealing with an emergency. remodeling your kitchen of bathroom or building a new home there are no better people to deal with than the people at Advanced. Their technology is light years ahead of the rest. Honest people with integrity combined with professional highly skilled workers using the newest machinery an is awesome combination. I wholeheartedly recommend this team.
Description of Work: Remodel my bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Thank you Shy Office Manager Advanced Professional Plumbing
Armando P.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went well. Sam and Omar were very professional. They provided detailed explanation of their findings and implemented solution.
Description of Work: Troubleshoot intermittent issue with furnace. It would work fine for a few days and then it would start blowing cold air only.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Happy Holiday's Thank you Shy Office Manager Advanced Professional Plumbing
Nick R.
12/2017
1.0
plumbing
+ -1 more
I had them quote a leak in a shower faucet. They quoted $1,000. That is OUTRAGEOUS for what was required. Yes, there was some sweating of pipe required, but the total materials they needed was $100. I did it myself and it took 4 hours. A professional could have done it in half that. So are you going to tell me that they charge $450 an hour? No, They saw a job that they figured a DIY'er wouldn't be able to do because it involved sweating pipe, and they tried to rip me off. $1,000. UNBELIEVABLE. These guys are the reason people think plumbers will try to rip you off. DO NOT go with these guys. Dishonest.
Description of Work: WAY OVERPRICED
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Nick R.
12/2017
1.0
plumbing
+ -1 more
OUTRAGEOUSLY OVERPRICED. It's criminal what these guys tried to charge me. I had a leaking faucet in my shower. They came over and told me it would be $1000. I went out and bought a new faucet and diverter valve, for $100. I installed it myself in about 2 hours. It did take some sweating of pipe, but that's not completely beyond the capability of a DIY'er. I think they looked at it and figured the typical homeowner would not be confident enough to sweat pipe. But seriously, $1,000 for something that I bought for $100 and installed in 2 hours? They could've done that in probably half the time. These guys are OUTRAGEOUSLY DISHONEST!!!! DO NOT TRUST THEIR QUOTE. They will try to rip you off like they tried with me. I will NEVER use these dishonest people and neither should you.
Description of Work: Leaking Shower Handle - Quoted $1000 (LIARS)
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
$1,000
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you Shy Office Manager Advanced Professional Plumbing
Rita B.
12/2017
5.0
plumbing
+ -1 more
This company is absolutely amazing. The men who worked on my house did their job very well. All the men were respectful and cleaned after their job was done. I would recommend to family and friends and i would hire again!
Description of Work: Service call
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Happy Holiday's Thank you Shy Office Manager Advanced Professional Plumbing
Christopher J.
12/2017
1.0
plumbing
+ -1 more
First 8-12 window was completely missed, no call, but was rescheduled for later that day, no show for that either. Called to reschedule for The following Tuesday, Nov 28, with a firm appointment in the morning, I think 8 or 9 am. no show, no call. I'm finally taking the time to leave this review; I've moved on and found another plumber I'm quite happy with. Two days wasted waiting is far too many. I read the other review that you guys are busy...just schedule further out in the future or say no.
Description of Work: Needed a range of plumbing jobs completed.
Rating Category
Rating out of 5
punctuality
1.0
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you, Shy Office Manager Advanced Professional Plumbing
Reuben M.
12/2017
2.0
plumbing
+ -1 more
A free estimate appointment was scheduled for 12/13/17. Received a call the night before that they needed to reschedule and could come that night at 8pm or 10pm. It was late but I agreed and waited, however, they never showed up and did not call. Disappointed.
Description of Work: Free estimate for basement sewer line.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you Shy Office Manager Advanced Professional Plumbing
Maxim S.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
Well fro the second time, but was charged only for checking the issue.
Description of Work: Fix air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Thank you Shy Office Manager Advanced Professional Plumbing
Milen P.
11/2017
1.0
plumbing
+ -1 more
* Scheduling the appointment was quick and easy; their schedule was reasonably accommodating * I was given a window of 8am to 12pm, during which I was to be home and available to let the person in * Nobody showed up or called by 10am, so I called to confirm the time. I was told everything was running on schedule and someone would come before 12pm. I was assured that if things start running behind schedule I was going to be called and informed in advance. * Nobody showed up or called by 12pm. * I called to let them know that I won't be available for the rest of the day. * The receptionist was a lot more surprised by the fact that I didn't want to wait, than the fact that the appointment was a no-show. * No explanation or apology was offered for the wasted 4h.
Description of Work: Main water shut-off valve replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you Shy Office Manager Advanced Professional Plumbing
Matthew H.
11/2017
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. Had an appointment scheduled for a 9-11 AM window and had no communication from them by 11:45 so I called and they said they were running a little late. I called again at 1:30 and the representative said the tech was still delayed but she would call back with an update. I never heard back from them that afternoon or in the future. Horrible communication, I'm done with them!
Description of Work: HVAC tune up
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you Shy Office Manager Advanced Professional Plumbing
WES M.
11/2017
4.0
heating & air conditioning/hvac
+ -1 more
they had to cancel/reschedule the estimate. twice. i understand they're probably busy with the heating season starting up, but once you cancel on short notice, please prioritize the second one. especially for folks taking off work to be there. no statement on work quality, they seem to get good reviews otherwise.
Description of Work: whole-house central air install
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
1.0
Response from Advanced Professional Plumbing Heating & Cooling
On behalf of Advanced Professional PH&C I want to extend my sincerest apologies for the negative experience that you had with our company. We are extremely busy, we trying to handle every service call in the order it was received. We will be more than happy to accommodate any of your needs whenever it is convenient for you. Once again on behalf of Advanced Professional PH&C I apologize for the negative experience, I hope in the near future you will give us another chance and we may help you in the future. Thank you Shy Office Manager Advanced Professional Plumbing
Tammy W.
11/2017
5.0
plumbing, gas leak repair
+ 0 more
The plumber who came to my house was named Alex. He was very nice and professional. I initially called just to get an air test on my plumbing line to see where a gas leak was coming from. Alex showed up within the time frame set. He performed the test and walked me through the whole process. I also asked him if he could fix my toilet. He took a look at it and went out to the store to pick up the parts he needed and fixed the toilet that same day as well as the issue with the gas leak. I am very grateful for his service and that he took the time to explain everything to me. I gave I would recommend anyone to use this company. Alex did a great job.
Description of Work: Air test on a gas leak and fixing of my toilet to stop a leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Advanced Professional Plumbing Heating & Cooling
Thank you for the great review. It was nice to know that our work is highly appreciated and we hope to hear from you again when you have some more plumbing needs. Thank you Shy Office Manager Advanced Professional Plumbing
Richard B.
11/2017
5.0
plumbing
+ -1 more
They were very responsive and gave 3 hour window during a busy Saturday that was extremely cold. They called before coming and were timely. Found what was wrong and fixed the relief valve, expansion tank and found additional problems such as faulty water feeder. Tested and flushed entire system to remove air and ensure working properly.
Description of Work: Furnace was leaking water from a relief valve during a extremely cold day.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Advanced Professional Plumbing Heating & Cooling
I am glad we were able to meet your plumbing needs and delighted to hear that our service met your expectations. In the foreseeable future I hope if there are any further issues you will not hesitate to call us. Thank you Advanced Professional Plumbing
Mike B.
11/2017
2.0
plumbing
+ -1 more
They cleaned the condensate pipe with a shop vac. Fine. I was then told that I would need to have the system flushed and re-charged properly which would cost $1700.00 due to the high cost $1000.00) of the R-410A coolant. After investigating, I found I can purchase a 25lb tank for under $130.00 from multiple vendors. I was also told that the temperature sensor was actually in the remote control and that it needed to be kept within a few feet of the unit to work properly or install a wall mount, wired, thermostat. A call to the manufacturer proved this to be absolutely not true. I look forward to the promised call from the owner on why his guys were trying to rip me off or to possibly come up with whatever the "misunderstanding" is.
Description of Work: Indoor unit of split system was dripping. Turns out the condensate drain was partially clogged.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
Response from Advanced Professional Plumbing Heating & Cooling
We sent our technicians right away, they inspected it and they found the unit low on refrigerant. We requested to the technician that you want it done properly and you also want warranty on the job. The temperature was below 50 degrees and to charge refrigerant into the system requires longer time, and we have to scale refrigerate to the exact measurement that the system requires, Prior to the pricing we spent timing to clean the condensate line to test the unit and that was the conclusion. The price includes removing and recycling of old refrigerant also vacuuming entire unit requires two hours to vacuum entire system to make sure there is no moisture inside the line. All of our technicians are licensed and certified, we take pride in the work we do therefore everything is done properly. If you have any further questions or concerns please feel free to contact us at anytime. Thank you Advanced Professional PH&C LLC
omar V.
11/2017
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Great service and technicians are very knowledgeable.
Description of Work: Boiler heater would not ignite and repair of a faulty steam radiator.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
General Remodeling,
Roofing,
Basement Remodeling,
Natural Gas Lines,
Drain Pipe Installation
FAQ
Advanced Professional Plumbing Heating & Cooling is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Advanced Professional Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa