Upgrade Home Improvements, LLC

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unknown

It went great. Frank is a pleasure to work with. He and his helper show up on time, do beautiful work, are responsive, answer questions, and have seemingly endless patience with anxious or capricious requests. They go above and beyond every day. Frank has a very good eye for design and he will make suggestions, or tell you what will or won't work. There's nothing he can't do. When I said I'd like the floor trim replaced as part of the hardwood flooring installation (not in original estimate), they trimmed out the floor AND around the windows. They went above and beyond by using a concrete leveler on the bathroom floor to ensure that the tile would stay down. When he noticed a leaking pipe in the basement, he replaced that section of pipe for a very fair labor charge. When I needed the kitchen closed off during construction so curious cats would not get into places they shouldn't, he sheetrocked off the kitchen until everything was closed up -- so it was almost like a "Property Brothers" reveal. It meant a lot to me that I could give Frank a key, close up the cats and go to work and know that the place was in good hands with trustworthy people. I found that when he tells you something will look great, he's right. When he tells you something won't work, he's right. He's been doing this a long time and really knows his stuff. He takes pride in his work and just as importantly, he ENJOYS it. I've recommended this company to three people already, all of whom say they'll call him when they're ready to remodel. Most of what I have yet to do in my house is "Honey Do"-type work, aside from a new front walk and replacing the rest of the trim work. But if he has time to do this, you bet I'll hire him again. Highly, highly recommended!!

Frank did a wonderful job on my bathroom. He really paid attention to all the little details so it came out perfectly. It did take a little longer than expected but it was definitely worth it. Frank's price was very reasonable and at the end didn't hit me up for all the extra charges that contractors usually do. I will definitely call Frank again for my next project.