First of all, it took three days of staying home to greet delivery people before they finally showed up. After 3 days of lost work, the bed was delivered missing parts. A large wooden panel was designed to act as a ''leg'' for one side of the desk that was missing. I got multiple hang-ups dealing with customer service. LEVITZ's final disposition was that ''this desk leg was not included in the original package, nor could it be purchased.'' the set had a two legged desk, and LEVITZ was going to do nothing. It took well over two months to get to that point. All I can say is thank god for American Express.
Description of Work: I purchased a loft bed/integrated desk dresser set on-line.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
Paul S.
01/2006
1.0
furniture repair
+ -1 more
I BOUGHT FURNITURE FROM THEM AND IT BROKE. I CALLED THEM AND THEY SAID THEY WOULD REPAIR IT AND SEND IT BACK, BUT THEY SENT BACK A NEW FRAME THAT DIDN'T MATCH THE OLD ONE. I SPENT 400 DOLLARS ON A PIECE OF FURNITURE THAT ONLY LASTED 2 YEARS.
Description of Work: THEY SOLD ME A FRAME FOR MY RECLINER AND REPAIRED IT WHEN IT BROKE.
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Service Categories
Furniture Refinishing and Repair,
Furniture - Sales
FAQ
LEVITZ FURNITURE is currently rated 1 overall out of 5.
No, LEVITZ FURNITURE does not offer free project estimates.
No, LEVITZ FURNITURE does not offer eco-friendly accreditations.
No, LEVITZ FURNITURE does not offer a senior discount.
No, LEVITZ FURNITURE does not offer emergency services.
No, LEVITZ FURNITURE does not offer warranties.
LEVITZ FURNITURE offers the following services: HOME FURNISHING