ACE APPLIANCE REPAIR

Ace called us and asked if it was okay if they could change our projected window of repair to put them in our house an hour earlier. Sure enough, right on time, Marc appeared at the front door. He asked about the problem that we were having with our Whirlpool, 30-inch, double oven range. I had experienced the issue before, so I quickly responded that our upper oven was not working. After checking the upper oven bake igniter he informed me that it was indeed the issue, as it was not receiving a voltage. He then added that he had the part on the truck, quoted us the price for the repair, and asked if we wished to continue with the work. Approximately "10" minutes later, he had finished installing and checking to see if it was functioning properly, and he even told us about the smell that we were experiencing due to some baked-on food in the oven. As a part-time handyman and avid DIYer, I can attest to several things. First, from the get-go, Marc was the consummate professional in his solid assessment of the problem. Coupled with his affable personality, straight-talk style, and "I got this" attitude, it was quite a pleasant experience. I am pleased to highly recommend Ace Appliance to anyone with a similar issue.

I thought I needed a new dryer, but Ace saved me lots of money!

Mark was at our house about half an hour of my phone call. He was very professional, polite, efficient, and inspired confidence. I felt his price for both the service call and the repair to be reasonable. I will definitely call him again if I need a repair, and recommend him to friends.

While it took three visits for the problem to be resolved, it was understandable. We now feel confident that the problem has been resolved to our satisfaction, though we may eventually realize that the machine is a and quot;lemonand quot;.

I used them once in the summer to repair a leaking refrigerator. I called them up and the repair man came out and did a good job. He left us with an invoice for us to take back to the place where the warranty was held, those people had done the work but it was not satisfactory. I thought the price was very fair and he worked very quickly. They caught mistakes that they other people either overlooked or intentionally ignored. They responded quickly and worked efficiently. We found them to be helpful.

Overall the whole experience took less than an hour and went very well. Prompt and professional service at a reasonable price.

I HAVE USED THIS COMPANY OFTEN. HE IS AN EXCELLENT REPAIRMAN. HE COMES PREPARED WITH ALL THE PARTS AND IT DOESN'T MATTER WHAT BRAND THE APPLIANCE IS, HE CAN FIX IT!