He then noted that the motor was going on the (10-year old) unit and, when I declined to pay the $275 to repair it - a decision with which he agreed - he suggested that he just take out the repaired clamp, charge us only the $70 for the appointment and then we could/should buy a new machine. I appreciated his honesty (at that point) and that he arrived on short notice (within three hours of the initial call). It turns out that before his visit, my dryer worked but made a very loud noise but was otherwise functional (according to the phone diagnosis of another Angie's List provider who seemed quite knowledgeable and whom I would consider using in the future). After Frank left, it turns out that my dryer didn't work at all, so needless to say I wouldn't recommend him to anyone else....
Description of Work: Frank came by to fix my noisy dryer. He diagnosed that it needed a some sort of clamp/fastener replaced and installed the new part.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$70
Bruce D.
04/2011
1.0
appliance repair
+ -1 more
Told it all above
Description of Work: I called All-Brand and left a message. A rather rude character called me back and asked what make of washer I had that needed repair. I told him and he said "I don't service that brand" and just hung up. So much for honesty in advertiziing. "All-Brand" is obviously a lie. Wouldn't trust this character at all.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Christine E.
08/2008
5.0
appliance repair
+ -1 more
After a day at the shore, I put a number of sandy towels in the washer and clogged the drain. A friend of mine recommend All Brand so I called them Monday morning. I got a recording, but they called back within an hour and came out to my house a half an hour after that. By noon, my washer was repaired. For the amount of time and work required, I thought the price was very good.
Description of Work: Cleaned out washing machine drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
MARY M.
01/2006
1.0
appliance repair
+ -1 more
THE REPAIR PERSON HAD NO IDEA WHAT HE WAS DOING. IT TOOK THEM THREE MONTHS AND THEY STILL DIDN'T HAVE IT FIXED. I AM STILL TRYING TO GET MY MONEY BACK SINCE I HAD TO HIRE ANOTHER COMPANY TO ACTUALLY FIX IT. I HAVE MADE LOTS OF PHONE CALLS, BUT THEY WON'T RETURN THEM.
Description of Work: I NEEDED TO HAVE MY OVEN FIXED.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$280
01/2006
5.0
appliance repair
+ -1 more
THEY CAME WHEN THEY SAID THEY WOULD. THE FIRST WORKER THAT CAME WASN'T EXPERIENCED, BUT HE CALLED THE OFFICE AND HAD SOMEONE ELSE COME OUT AND SHOW HIM EXACTLY WHAT TO DO. THEY FIXED EVERYTHING VERY WELL AND I WOULD RECOMMEND THEIR SERVICES.
Description of Work: THEY FIXED MY REFRIGERATOR BECAUSE IT WASN'T COOLING CORRECTLY.
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Service Categories
Appliance Repair
FAQ
ALL BRAND SERVICE CO is currently rated 3.1 overall out of 5.
No, ALL BRAND SERVICE CO does not offer free project estimates.
No, ALL BRAND SERVICE CO does not offer eco-friendly accreditations.
No, ALL BRAND SERVICE CO does not offer a senior discount.
No, ALL BRAND SERVICE CO does not offer emergency services.
No, ALL BRAND SERVICE CO does not offer warranties.