A certified tree expert is a person who has been examined and tested at Rutgers University and proven to be competent in the science and art of diagnosing treating and preventing tree injuries. The certification is a document that insures that the named individual has the expertise required to be presented to the public as a certified tree expert.
John Bertinelli #148, Keith Basket t #444, Paul Kimball #324, Bill Smithson #228, Peter Christinsen #483
I contacted Arrow about a tree in my backyard that is damaged and needs to be cut down. A representative came and gave me an estimate which I agreed to. I was told I would be contacted to schedule service. No contact was made. I contacted Arrow again to schedule service and was told that service would be completed within 2 weeks. No one came and no one contacted me to reschedule. Poor customer service.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
vincent S.
09/2017
5.0
tree service
+ -1 more
They come when I call. They trimmed two trees. It took about an hour. They cleaned up well. I didn't compare the prices. They delayed the project.
Description of Work: They did tree trimming.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Jon M.
09/2016
5.0
tree service
+ -1 more
Received prompt estimate with reasonable price. Have not done work yet.
Description of Work: 3 tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCIA J.
12/2015
5.0
tree service
+ -1 more
unknown
Description of Work: Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Jim B.
05/2013
5.0
tree service, greenhouses
+ 0 more
It went smoothly without incident as professionally as possible.
Description of Work: Actually 2 jobs.........they assisted with removal of 60' Oak after storm.....Came back at a later date to grind stump......Excellent service, left area pristine....could not have been better.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
M M.
03/2013
5.0
tree service
+ -1 more
Professional, excellent, reliable service.
Description of Work: Every few years, I ask Arrow Tree to trim the trees on my property. My parents have had trees cut by them many years ago. They have always been reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Gary A.
12/2012
5.0
tree service
+ -1 more
With in the 2 wk period that Bill had mentioned, Arrow showed up and did all the tree trimming work on 4 large trees. There where a number of large branches that needed to be chipped and the job took about 1 1/2 hrs. Arrow cleaned up all the debrie.
Description of Work: I needed to have some tree trimming work. Due to the October 2011 storm a number of branches had broken and were hanging. I also had a tree that was growing close to the house and needed to be trimed back. I called Arrow and Bill came down to give me an estimate. I asked Bill when the work could be done and he told me in about 2 wks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
jean-luc H.
03/2012
5.0
tree service
+ -1 more
have
Description of Work: I called this company based on the Angiue's List reviews. The estimate came in exactly 50% less than one competitor and the price seemed pretty reasonable. I had one 25 foot high dead dogwood which needed to be removed as it was close to the house. I also have a large maple that had multiple large branches hanging over/near the house. Apart from the sqirrels, the branches were in danger of falling onto the house. We called and the estimates were quickly delivered. The team appeared as promised ( a few weeks later) and completed the work. I asked that the wood from the project be left so that I could use it for firewood, and my request was dutifully met. I would have expected a more aggressive culling job on the Maple, but alas... I did mention that I wanted the overhanging branches cut, not a complete pruning. Overall, it was quick and easy. Would call again .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Joseph C.
11/2011
5.0
tree service
+ -1 more
The salesman, Paul, was courteous and knowledgeable. The crew was also courteous, did their work quickly and exhibited good teamwork. They cleaned up the yard afterwards and even got rid of dead branches that had fallen off the trees weeks earlier without being asked (a neat pile had accumulated on the side of the house). A week later, the stump was ground down in a neat and quick fashion.
Description of Work: One very large oak tree was cut down and 3 others had dead limbs removed. Additionally, the stump was ground down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Richard F.
07/2011
1.0
tree service
+ -1 more
Tree service never showed up and tree limb came crashing down. I see their trucks around but will never call or recommend this service.
Description of Work: A crack had developed in a backyard tree and I was concerned the branch would fall on my deck. I called Arrow Tree for an estimate. Owner returned my calls either to to my home or work phone and advised to remove the branch. He explained that he would complete the job with in seven to fourteen days. I expressed conceren over the possibility the branch might break off before that time. The owener assured me I had nothing to worry about. I offered him the job and he accepted. One week passed and the branch was not removed. I followed up with a phone call to remind the owner of his comitement. He returned the call and said he would remove the limb in about a week. He never showed within the agreed time and the tree limb came down on its own, right on my deck. I left a voice mail and explained what happened. The owner never called back. If he didn't want the job, he should have said so instead of just stringing me along and I would have avoided damage to my deck. Another tree service came the day of the accident and had everything cleaned up within a few days.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
John H.
06/2010
1.0
tree service
+ -1 more
I called Arrow immediately after the big rain storm of March, 2010. I didn't get a reply for 3 weeks after leaving messages on their answering machine. When I did geta reply I was told they were swamped with work and would get to me when they could. Almost three months later, they still hadn't gotten back to me - in late May someone did come to my home and left a business card, but no estimate. I called over and over. I wanted to use them because I had used them in the past with great results. But not this time. They left a mesasge that someone would call me the morning of 6/11 to schedule an appointment. No one called. On 6/11 pm I got home and see an estimate from Arrow in my mailbox for $9,000 to remove 8 trees and grind stumps. The next day I had another company come out. They came out the same day at the promised hour and gave me an estimate $3,550 for the same work. SOME DIFFERENCE!!! I'm not sure what Arrow's business plan is, but it's certainly not holding on to customers.
Description of Work: After the huge rain storm of March, 2010, I needed 5 downed trees and 3 leaning trees as well as stump grinding.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kevin T.
11/2008
5.0
tree service
+ -1 more
This company responded the same day to message left on their machine. Someone showed up the next morning to give estimate, and the work was done 24 hours later. We would definitely use this company again.
Description of Work: I contacted this company to remove a tall spruce tree that had fallen over in our backyard. Also a few other big branches were removed from our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Ned R.
10/2007
5.0
tree service
+ -1 more
Excellent service, from the first contact when the appointment for the estimate was made to the actual job day. There were no problems encountered and Arrow did a great job.
Description of Work: Removed four dead or dying dogwood trees including two stumps. Trimmed back neighbors branches on two large trees that were growing over our roof. Removed all debris and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
John H.
06/2007
5.0
tree service
+ -1 more
Very happy with the outcome. They gave a very good estimate the day after I called them. I called back and left a message on their voicemail that I wanted to use them. I asked what the next step would be. They came out the next day and removed the limb. Two days later I received the bill in the mail. I was very happy with the clean-up and the fast service. I've already recommended them to a neighbor who needs general tree work.
Description of Work: Removed a very large limb from the roof of my home. The limb was still attached to the tree. This was the result of a "near tornado" according to the National Weather Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
01/2006
5.0
tree service
+ -1 more
WE HAVE USED THIS COMPANY SEVERAL TIMES BEFORE. I FEEL THAT THEY DO AN EXCELLENT JOB OF CLEANING UP. I THINK THAT THE PRICE IS REASONABLE FOR THE QUALITY OF WORK THAT THEY DO.
Description of Work: WE HAD THIS COMPANY REMOVE ONE TREE AND TRIM THE LOWER BRANCHES OF ANOTHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
01/2006
5.0
tree service
+ -1 more
I WOULD TELL OTHERS TO USE THEM BECAUSE THEY ARE HONEST AND YOU CAN'T GO WRONG WITH THEM. WE HAVE BEEN USING THEM FOR QUITE A WHILE AND WE ARE VERY PLEASED.
Description of Work: THEY FERTILIZED THE TREES AND BUSHES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
01/2006
5.0
tree service
+ -1 more
I THINK THAT THEY DID AN EXCELLENT JOB. THEY CLEANED UP WELL AFTER THEMSELVES. THEY ARE VERY PROFESSIONAL WORKERS. I AM VERY PLEASED WITH THE WORK THAT THEY DO.
Description of Work: THEY REMOVED SOME LIMBS AND PRUNED OUR OAK TREES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JETTY P.
12/2005
5.0
tree service
+ -1 more
THEY CAME OUT AND TRIMMED OUR TREES. THEY DID A GOOD JOB, AND THEY CLEANED UP AFTER THEMSELVES. THEY WERE CLEAR IN EXPLAINING WHAT THEY WERE GOING TO DO AND WERE NICE ABOUT IT.
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*Contact business to see additional licenses.
Service Categories
Tree Service,
Greenhouses/Nurseries
FAQ
Arrow Tree Service Inc is currently rated 4.8 overall out of 5.
No, Arrow Tree Service Inc does not offer free project estimates.
No, Arrow Tree Service Inc does not offer eco-friendly accreditations.
No, Arrow Tree Service Inc does not offer a senior discount.
No, Arrow Tree Service Inc does not offer emergency services.
No, Arrow Tree Service Inc does not offer warranties.
Arrow Tree Service Inc offers the following services: Tree removal, Trimming, Cabling, Stump grinding. Plant healthcare, Crane & bucket rentals.