Description of Work: Kitchen cabinets ...he went bankrupt 3/4 into the job.. Just stopped showing up
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$12,000
Michael G.
08/2014
1.0
home remodeling
+ -1 more
Litigation is underway
Description of Work: Gave me a favorable price to get the deal and after receiving the deposit has been unresponsive and has still not delivered after over 6 months.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Vicki M.
07/2012
5.0
home remodeling
+ -1 more
I have been meaning to write this review for quite some time but life just got in the way. Last summer we completely remodeled our kitchen. Luckily we are handy so we did the work ourselves. While looking for cabinets we had two requirements. They had to be all wood and have 3/4 of on inch plywood boxes (not the cheap kind). We shopped around for cabinets and found the Kitchen Gallery to be about 40% cheaper than the other places. The salesman that worked with us, Roger, was so laid back and pleasant he never pressured us to buy anything or make any decisions. In fact after he ordered all our hardware I changed my mind and wanted different hardware and all he said was "ok". Before ordering the cabinets he came out to our house and measured everything. When the cabinets arrived he actually delivered them himself (with one other worker) in his shirt and tie. Then when we went to install the cabinets one of the bottom cabinets was about 1/4 of in inch to big. No mater what we did it wasn't going to fit. We called Roger and explained our problem to him and he had another cabinet (I think custom made because it was some crazy size like 36 and 3/8 of an inch) to us within two weeks. I do not even know if it was our fault that it didn't fit or his because the renovations may have changed the room dimensions just a bit. He never seemed annoyed or even the least bit inconvenienced. He just gave us the new cabinet.The only thing I would do differently is go to the granite yard in Tom's River before picking out the cabinets. We picked out cabinets first and then the granite from what Roger had in his show room (the very common tan brown) and then matched the tile flooring and back splash to that. After all of this we then went to the granite yard. They truly had some beautiful slabs of granite and I might had designed my entire kitchen around a more unique granite if I had went there first. And also, the guys that installed the granite were awesome too. I have nothing but praises for Roger from the Kitchen Gallery.
Description of Work: We purchased new kitchen cabinets and granite countertops from Roger at the Kitchen Gallery.
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Making
FAQ
Kitchen Gallery is currently rated 2.3 overall out of 5.
Sunday: 10:00 AM - 3:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Kitchen Gallery accepts the following forms of payment: Check,Discover,MasterCard,Visa