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D.A.S. Appliance Service

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small

About us

We are a small, family-owned business. Sam is the primary technician with 2 helpers when needed. There is a $50.00 - $70.00 service charge depending on distance (not including tax) for Sam to come out and diagnose the problem. We prefer not to bill and payment is expected at the time of service. We do accept checks but not credit cards. At present, we are offering a $10.00 discount on any repair over $75 for Angie's List members who are first-time customers.

Business highlights

50 years of trusted experience

Services we offer

We repair and service most major appliances such as central air and individual air conditioning units, furnaces, garbage disposal units, cook tops, range hoods, washers, dryers & dishwashers. In most instances, we offer same day service with special consideration given to emergency situations. We believe our fees to be fair and pride ourselves in going above and beyond in any given situation. We are closed on Sundays but will consider an emergency call for a service charge of $90.00 plus tax.

Services we don't offer

In most instantances, our services are flexible but depend on reasonable requests. It is to be noted that WE DO NOT SERVICE MICROWAVE OVENS, oil burners nor high end appliances, such as Electrolux, etc. WE CAN NO LONGER INSTALL A.C. UNITS OR FURNACES. We are closed on Sundays but will consider a true EMERGENCY call for an additional service charge plus tax. PLEASE NOTE: We reserve the right to refuse service where parking and/or accessing a premises becomes a challenge.


Accepted payment methods

Check

Reviews

4.7172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 172 reviews

Carol D.
02/2021
5.0
appliance repair
  + -1 more
Greatly appreciated his accurate analysis of the problem and his honesty about the coverage we still had. Worth the service call fee. Uu
Description of Work: Refrigerator compressor was correctly identified as the problem. Repairman noticed this part still under warranty and expensive repair would be covered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MANDAR D.
02/2021
5.0
appliance repair
  + -1 more
Sam was always on time and fixed my dryer at a reasonable price. Would definitely recommend for appliance repair. Thanks
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
11/2020
2.0
appliance repair
  + -1 more
I was very frustrated with Sam. Ultimately, our refrigerator was finally repaired but it felt as if he was trying to take advantage of my situation in doing a repair for a house sale. I asked his assistant to have him look at our dishwasher and refrigerator - specifically the ice maker and dispenser. It was an arduous ordeal to get him to finally complete the work on the refrigerator, for one reason or another it just couldn't get time in a timely or correct manner. My realtor had to come out three times and actually had to go to the store to purchase a part for him! I wouldn't recommend him unless you have a quick and simple fix and can watch over his work.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$400

Frank C.
11/2020
5.0
appliance repair
  + -1 more
It was a minor problem, and he was honest
Description of Work: Washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Guy E.
09/2020
1.0
appliance repair
  + -1 more
They did not even give me the common courtesy respond to my quote request.
Description of Work: Proposal quote
Rating CategoryRating out of 5

Mike H.
09/2020
5.0
appliance repair
  + -1 more
Very good. Repair man came on time and explained the the problem. Fixed it quickly.
Description of Work: I needed washing machine fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Marie E.
09/2020
5.0
appliance repair
  + -1 more
great - fast service - courteous repair man - friendly - quick and safe service - He wore mask entire time and explained exactly what he needed to do.
Description of Work: gas dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Dorothy Q.
08/2020
5.0
appliance repair
  + -1 more
Sam is professional and courteous. He quickly diagnosed the problem, ordered the part, and returned shortly thereafter to make the repair.
Description of Work: Refrigerator water dispenser repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob P.
07/2020
5.0
appliance repair, small appliance repair
  + 0 more
The repairman was great and professional and the job was well done
Description of Work: replacement of broiler igniter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Charles F.
05/2020
5.0
heating & air conditioning/hvac, small appliance repair
  + 0 more
The washing machine was quite old. It required a new transmission, which was no longer being manufactured. And, if the part could be found, the part and labor would cost as much as a new washing machine. Decided to buy a new machine. But the service man was prompt and the service fee was very reasonable.
Description of Work: Repair Top Loading Washing Machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Chris H.
02/2020
1.0
appliance repair
  + -1 more
Do NOT hire them to repair an icemaker. Sam came out twice to repair my icemaker. He charged me $250 the first time, but I still got no ice. He came out again and replaced a second part for $150, and I got 10 cubes in three days, then no more ice after that. I called several weeks later (after I got back from doing a job in NY, and also after the holidays) and told them I still had no ice... and they got pretty nasty with me, telling me that it's my fault that I didn't call earlier, that they could have easily fixed the problem. Of course, they obviously couldn't easily fix anything-- they had two shots at it and I still had no ice!. Sam eventually called and said he's be out in three days to repair a $25 item, but that was weeks ago. I call and leave messages, but they don't respond. Overally, I have been treated very poorly; they have made good money; and I have no ice.
Description of Work: icemaker repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Response from D.A.S. Appliance Service
The member fails to mention the number of months he waited before he called to say he still had a problem. The first date of service was 8/7/19. The member called a month later to report that he was still having a problem. We went back out on 9/12/19 to address the problem. We assumed the problem had been resolved since we did not hear from the member within the 3-month warranty period on all parts installed. The member reached out to us at the end of January, 2020 to tell us the ice maker was still not working and had not worked from the last service call of 9/12/19. After the expense involved in the repair, it is very surprising that he did not call back immediately to report the supposed continuing problem. We therefore have to assume the ice maker had been working. In any case, it is unfortunate that the member failed to call within a reasonable period of time and within the warranty period.

Manju G.
12/2019
5.0
appliance repair
  + -1 more
Sam was very nice and professional. He told me on phone how to tell whether the igniter was bad or not. With the symptoms, he told me it appeared that the igniter needed replacement and quoted the price to do it on phone. He came on schedule and replaced the igniter and dryer is now working.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jackie K.
11/2019
1.0
appliance repair
  + -1 more
Came to check oven door that was locked as I told them when when I called. He came in saw that it was locked, checked the surroundings of the stove and made some phone calls and checked the back of stove. Proceeded to tell me he didn’t know and had to check a computer. He charged me 50 dollars to come out and I NEVER heard from him again. I called and left messages and spoke to someone once who promised a return call and NOTHING! I basically paid 50 dollars for him to tell me my oven was locked...which is what I called him for TO BEGIN WITH! RIP OFF
Description of Work: My oven door was locked

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$50

Response from D.A.S. Appliance Service
The member fails to mention that she had a family member working on the problem. It is our policy not to work on appliances that have already been tampered with because there is no way to know what has transpired. It makes a possible simple repair much harder to diagnose . Under the circumstances, we did the best we could and charged a service charge.

Alison H.
08/2019
5.0
appliance repair
  + -1 more
I was happy to see that this appliance repair service was local. The office staff were friendly and courteous. The repairman was punctual, calling before he came, and the cost was very reasonable. I will hire this company again to fix my dryer in the fall.
Description of Work: Repair refrigerator freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sid D.
04/2019
5.0
appliance repair
  + -1 more
Very reasonably priced. Problem identified and resolved quicker than the competition could even come for initial service call. Sam and DAS are the real deal for small and large appliance repairs
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Aaron P.
11/2018
5.0
appliance repair
  + -1 more
Besides the pump taking a while to get delivered they were professional and friendly.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shailesh D.
07/2018
5.0
small appliance repair
  + -1 more
Mark did a great job with the installation.
Description of Work: Range hood installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

george G.
05/2018
5.0
appliance repair
  + -1 more
We called Sam at 6pm and left a message. He immediately returned our call and came over the next morning. He cleaned the condenser unit hoping that was the problem. Unfortunately, it wasn't. Sam returned the next day, checked it out and ordered a new thermostat. As soon as he obtained it, he came over and installed it. Sam was awesome and his price was extremely reasonable. We will always use Sam in the future.
Description of Work: The side-by-side refrigerator/freezer needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carlos M.
04/2018
5.0
appliance repair
  + -1 more
Was impressed with how fast he was at our home to check out the issue with our oven. ( within the hour) wasn’t expecting that. Luckily my wife was home at the time. Accessed the situation gave us an estimate we agreed on a day for him to return with the part that was needed. He came back promptly the day he was supposed to and took care of the issue. Very satisfied with the whole process.
Description of Work: Our oven wouldn’t turn on anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Edward T.
03/2018
5.0
appliance repair
  + -1 more
ppliance Service will be my go to contractor
Description of Work: Gas dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lenore K.
01/2018
3.0
appliance repair
  + -1 more
He came back 4 times. He said I needed a new ice maker, but couldn't connect it to my refrigerator electrically without splicing the old wires with the new. I called Whirlpool, and they thought it needed a new water inlet valve. He changed the valve, but the ice maker still didn't work right. He did give me some money back because the valve was less expensive. He was pleasant and tried, but I'll be buying a new refrigerator.
Description of Work: The ice maker of my refrigerator was making ice in clumps.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


William W.
11/2017
5.0
appliance repair
  + -1 more
Great! The office person is a pleasure to talk to and Sam is punctual and professional. He came to the house and troubleshooted the fridge. A few days latter, once he got the part, he came back and installed it and all is well! His pricing was very good and it was nice to have to buy a new refrigerator. Sam is very straightforward, easy to work with and skilled. Two thumbs up!!
Description of Work: He repaired a refrigerator at my rental property and one at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
08/2017
5.0
appliance repair
  + -1 more
Very well. Responsive, up front about cost, punctual.
Description of Work: Replace ice maker and sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William G.
06/2017
5.0
appliance repair
  + -1 more
Sam diagnosed the issue, replaced the igniter, dryer working like new.
Description of Work: My 17 year old gas dryer stopped heating. Called D.A.S that evening was fixed before noon the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Beverly V.
04/2017
5.0
appliance repair
  + -1 more
Sam was extremely professional, knowledgeable, and punctual. Repair was done quickly and correctly. Price was very reasonable. Will definitely use D.A.S. again next time I need an appliance repair.
Description of Work: washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

12 Brook Street, Old Bridge, NJ 08857

http://www.appliancerepairoldbridge.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
13VH03090800
Trade License Locale
NJ
Trade License Authority
New Jersey: General
Trade License Expiration
03/31/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small

FAQ

D.A.S. Appliance Service is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

D.A.S. Appliance Service accepts the following forms of payment: Check
No, D.A.S. Appliance Service does not offer free project estimates.
No, D.A.S. Appliance Service does not offer eco-friendly accreditations.
No, D.A.S. Appliance Service does not offer a senior discount.
No, D.A.S. Appliance Service does not offer emergency services.
No, D.A.S. Appliance Service does not offer warranties.
D.A.S. Appliance Service offers the following services: We repair and service most major appliances such as central air and individual air conditioning units, furnaces, garbage disposal units, cook tops, range hoods, washers, dryers & dishwashers. In most instances, we offer same day service with special consideration given to emergency situations. We believe our fees to be fair and pride ourselves in going above and beyond in any given situation. We are closed on Sundays but will consider an emergency call for a service charge of $90.00 plus tax.
In most instantances, our services are flexible but depend on reasonable requests. It is to be noted that WE DO NOT SERVICE MICROWAVE OVENS, oil burners nor high end appliances, such as Electrolux, etc. WE CAN NO LONGER INSTALL A.C. UNITS OR FURNACES. We are closed on Sundays but will consider a true EMERGENCY call for an additional service charge plus tax. PLEASE NOTE: We reserve the right to refuse service where parking and/or accessing a premises becomes a challenge.

Contact information

12 Brook Street, Old Bridge, NJ 08857

http://www.appliancerepairoldbridge.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM