Morris County Pool and Spa

They have terrible follow up. Unreliable.

Awful service. Never makes an appointment. Requires multiple calls for him to show up. When he shows up, miserable attitude and the pool is broken half the season. Misses appointments. Couldn't care less about his clients. He gets a lot of clients from pool builders so doesn't care if he loses one. BEWARE.

I called Mike after receiving a flyer in the mail. Spoke with him about getting a second estimate on replacement parts for some pool repairs that we needed. He was quick to initially come to my house to give me an estimate. It seemed fair and I hired him to do the job... It took several calls to finally get him to come and actually do the job. He was not very good at returning my calls, but finally did show up. He did what he was suppose to do, was paid and left. When we went to vacuum our pool, we had a back flow of dirt and DE back into our pool as well as a major leak that we didn't have before. After several attempts to contact Mike via. phone and email, we got no responce. Finally had my husband call from a different phone number and he answered. He promised to be out the next day but as usual coud never give a round-about time. He never did show up and never did call. He dumped us and left us high and dry in the middle of the season with a broken pool. He is a someone to stay clear of -- he's a very poor business man.