Highly disappointed in the service we received this morning from Adam. He seemed friendly on the phone but did nothing but complain once he came to look at my washer. He broke clips off the back of it and refused to fix the problem. Had the parts right next to him to fix it so that wasn't the issue. He literally said to my husband and I that he "didn't have the time to fix it" and would be back in a week to try. When I told him I wasn't waiting another week he offered to sell us the part so we could "do it ourselves". First of all how do you not have time if it's your job and we'd be paying for you to fix it? He just had a real ****** attitude about the whole situation, got up, said "good luck" and walked out the door. This company will never be welcome in my home again and will not be getting any recommendations from my family.
Description of Work: Needed a washer repaired
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
Alan F.
03/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced the drum in the dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lynda M.
06/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Gwen O.
05/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Jerry was on vaca , recommended another serviceman who was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
02/2014
5.0
appliance repair
+ -1 more
Quick and easy
Description of Work: Replaced the ignitor in my oven,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cyndi C.
10/2013
5.0
appliance repair
+ -1 more
I was very happy with the service all around. Not only did he arrive when he said he would be also have the part in stock on this van but he was friendly while be very professional. I would not hestitate in calling him back in the future.
Description of Work: Need my ice maker replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Kevin B.
08/2013
5.0
appliance repair
+ -1 more
Jerry came out and assessed the problem right away. He had the parts for the repair in his truck. We were back to using the oven! Jerry is one of the best ... there aren't enough service providers as professional and fair as this man. Thanks Jerry!
Description of Work: Repaired my electric stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeanne G.
01/2013
5.0
appliance repair
+ -1 more
Jerry was able to diagnose problem with our washing machine, over the phone. Jerry showed up as arranged, with the correct parts, repaired the machine (at an honest price) in no-time and cleaned up the work area. I would definitely use Jerry's Appliance Service again and would recommend it to anyone.
Description of Work: Jerry's Appliance Service is top-notch.
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Rich K.
08/2012
5.0
appliance repair
+ -1 more
Jerry arrived on time per schedule. Performed needed repair with great skill. Price was extremely reasonable. Would highly recommend Jerry's service and will be using him again as needed.
Description of Work: Repair to washing machine. Machine had been leaking water. Installed new part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Susan M.
06/2012
5.0
appliance repair
+ -1 more
Outstanding. He arrived on time, evaluated the situation, told me what was wrong and how much it would cost and performed the work quickly.
Description of Work: I have been using Jerry's Appliances for over 4 yrs now. He is the best and reasonable. He has fixed my dishwasher, washer, dryer and refrigerator. He is great about getting here quickly and doesn't over charge. I won't call anyone else now. Highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
John and Kathleen M.
05/2012
5.0
appliance repair
+ -1 more
I have used Jerry many times. He is ALWAYS great. He is exceptionally knowledgeable. He has always been able to tell me what is wrong on the phone and thus always has had the parts when he arrives. He is ex-Navy and understands electroics better than any service repair person (including people from the manufacturer)
Description of Work: repaired front load washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
John F C.
02/2012
5.0
appliance repair
+ -1 more
He was very quick, prompt, and fair in price. I called him up that night and he came out that night to work on it that night.
Description of Work: He worked on my kitchen stove.
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Service Categories
Appliance Repair
FAQ
Jerry's Appliance Service is currently rated 4.9 overall out of 5.
No, Jerry's Appliance Service does not offer free project estimates.
No, Jerry's Appliance Service does not offer eco-friendly accreditations.
No, Jerry's Appliance Service does not offer a senior discount.
No, Jerry's Appliance Service does not offer emergency services.
No, Jerry's Appliance Service does not offer warranties.
Jerry's Appliance Service offers the following services: Appliance repair