Benjamin Franklin Plumbing

Tom did an incredible job. We had no heat and no hot water with freezing temperatures outside. We were told by other companies that the boiler was beyond repair and had quotes from $16,000-$21,000. When I told Tom I was told the boiler could not be repaired, he insisted on seeing it for his own evaluation. He came in on a weekend and fixed it for a completely reasonable and affordable price, saving us over $15,000! Best of all our heat and hot water are both back and the house is once again warm and toasty! We are saving his number and will hire him again without hesitation. He is honest, reliable and trustworthy.

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Responsive and friendly, knowledgeable techs, good price and value. Will recommend.

Great company

The whole process was very easy. The work was done right away and the pricing was very reasonable, better than many other offers I received without trying to get me to pay for any extra unnecessary nonsense. We are just still just waiting on getting an inspection of the work.

These folks did a great job. They were professional and understood what needed to get done. As a result, I also hired them to do more plumbing work at my home. Awesome, quality service.

Will they didnà ¢ t have a gun

how fast the response and the job done within hours of first requesting someone.

Good Work ð

Fast and efficient

Tom Brady was prompt, professional, and very reasonably priced. We appreciated him making the effort to come to our home to restore our hot water heater service after the flood when another service said they would not be able to come for four days. Highly recommend!

Tom spoke to us on the phone during the weekend and helped us get our water running temporarily. He came the next day and fixed the problem! Very friendly and professional! Highly recommend.

Two men came at the specified time ,they were professional fast and a pleasure to work with .They had the old water replaced in no time at all . They cleaned up it was like it never happened.I would highly recommend them

good company

I was able to secure a fast appointment, Tom was friendly and offered a few options for my repair. The service was performed quickly and cleanly. The cost was a good value!

They were the only plumbers available to install a gas shutoff valve during covid-19

Tom was great called me back in minutes of my inquiry and was able to install next day my water heater. No BS and felt he was honest.

Came out, right away, fixed everything. Also did some other work, just overall outstanding.

- Quite prompt in response - Courteous and professional - Were patient enough in answering questions about different options available - Worked hard to get the job done to customers satisfaction - Will recommend then and call them again as one of the first choices

Tom is very helpful, responsive and knowledgeable.

Nice gentlemen real professional during theses trying times in America.

The job that I requested was completed, well pump installation, at the price agreed upon. Unfortunately due to the age of the well, and systems in the house, additional work had to be completed. Although I did have to call another company to finish that work, Tom, the owner of Ben Franklin, worked with me on final price of his job, and we came to an agreement on final price of his work, which was fair. Tom was fair and the customer service deserves a mention. Although I did recommend this company, I do wish that I required Tom to personally view the job, as I did everything over the phone with him. If you decide to use this company, you should ask for a plumber, to view the job site, prior to accepting a bid, things probably would have went smoother if that had occurred.

Had coil cleaning on furnace, liquid spattered on walls, appliances, ceiling and stove pipe. Started with one leak and when he left had several. And very expensive. My advise do not use