Atlantic Union Van Lines

Were a bit late with the pickup, but only a few hours. The face/mechanism of the grandfather clock was lost in transit, and despite our repeated attempts to follow up and find the missing box, the company does not respond to either calls or emails. Should have known it was dodgy when they showed up to unload our stuff in NJ and the movers were not checking the manifest against the items delivered. No professionalism, no compassion, and they lose your stuff. The grandfather clock was many generations in the family and now is lost for good. Avoid this company at all costs.

The move was horrible. The people who came to pick up came 24 hours later than they originally said so I lost a whole day of work waiting for them. Then they “negotiated” for how much I was supposed to tip them. AND after our furniture was loaded onto the truck the full bill turned out to be 2 times as much as the original estimate. And that was the GOOD part of the experience!! On the drop off end of the move, the driver showed up in the truck with no helpers. So guess who ended up actually moving our stuff into our apartment? ME and the driver – until 10PM at night (since he didn’t show up until 6PM). And I’m PAYING for this?? But the saddest thing was the amount of our belongs that were totally destroyed. I’ve moved across states before and expect some amount of damage. But the ferocity of this damage was intense. Two inch thick solid wood (NOT particle board) just SNAPPED in half! The leg of an office chair ripped off in the middle! A one inch thick wooden chest ripped in two! The metal frame of our bicycle twisted 360 degrees!! It took real effort to destroy these belongings. I think somebody was using them for demolition practice! I would post photos if this review web site allowed it. You would truly be amazed and wonder “how did they do THAT?”. And of course that was only for the belongings that actually showed up! We had one box that never made it to our end destination at all! For what it cost and the destruction of what was moved, we would have been better off giving away all of our stuff and just buying new at our new location. Lessons learned, lessons learned …. Move it yourself or don’t move it!!

On the drop off end of the move, the driver showed up in the truck with no helpers. So guess who ended up actually moving our stuff into our apartment? ME and the driver ? until 10PM at night (since he didn?t show up until 6PM). And I?m PAYING for this?? But the saddest thing was the amount of our belongs that were totally destroyed. I?ve moved across states before and expect some amount of damage. But the ferocity of this damage was intense. Two inch thick solid wood (NOT particle board) just SNAPPED in half! The leg of an office chair ripped off in the middle! A one inch thick wooden chest ripped in two! The metal frame of our bicycle twisted 360 degrees!! It took real effort to destroy these belongings. I think somebody was using them for demolition practice! I would post photos if this review web site allowed it. You would truly be amazed and wonder ?how did they do THAT??. And of course that was only for the belongings that actually showed up! We had one box that never made it to our end destination at all! For what it cost and the destruction of what was moved, we would have been better off giving away all of our stuff and just buying new at our new location. Lessons learned, lessons learned ?. Move it yourself or don?t move it!!