If looking to see if project can be completed under warranty you will want to call the manufacture first. We have 150$ service trip, basic maintenance and diagnostic is included in this, repairs and labor will be addition to this and will vary according to the scope of the project. Our service trip is warrantied for 3 months. With over 15 years of experience, Aspen Appliance Services LLC is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Call us today!
I had an issue with my dishwasher, and Dacor referred me to Aspen Appliance Services, LLC. Edgardo, the technician, came on Monday to diagnose the problem and determine why the dishwasher was not starting properly. He put in extra effort and showed genuine care in trying to resolve the issue.
After identifying that additional parts were needed, he returned on Friday to complete the repair. However, even after replacing the parts, the same problem persisted. Despite this, his persistence and dedication to finding the root cause of the issue paid off, and he was ultimately able to fix the problem.
I have dealt with multiple technicians in the past, but Edgardo truly stood out. It was evident that he has a deep passion for his work. His professionalism and commitment to customer satisfaction were remarkable. It was reassuring to see someone who instills confidence and ensures a high level of comfort, especially when dealing with delicate appliances.
I highly recommend Edgardo. Thanks!
Rating Category
Rating out of 5
Cynthia W.
03/2024
5.0
Edgardo is THE GREATEST!!! He is the MOST kind, caring, and intelligent professional ever. He repaired our appliance that no other repair person had been able to fix despite several different attempts. He is literally a genius on top of being the nicest guy ever!! I will hire him for all our appliance work from now on and cannot recommend Edgardo and Aspen highly enough!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Shanti K.
09/2023
4.0
Edgardo is a very thorough and friendly technician. He acted quickly, responded very promptly, and was always pleasant. He is sensitive to the needs and concerns of the customer. There was a delay in finalizing the dishwasher repair, but that may have been due to my building management.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
miles m.
09/2023
5.0
Excellent service from start to finish! Neat and professional! I would absolutely recommend Aspen to friends and I would absolutely use Aspen again!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Benjamin L.
10/2022
5.0
Edgardo is the absolute best! He'll be doing all my household repairs moving forward. Such great work. The best!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sara C.
10/2022
5.0
Job was done very professional. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Francisco C.
10/2022
5.0
Very profesional Edgardo fix my freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elba A.
10/2022
5.0
They were very efficient clean and professional they fixed my refrigerator and my decor cook top. Very satisfied whit the work quality. Recommend them very highly!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nelson R.
10/2022
5.0
Edgardo was professional and very knowledgeable. He demonstrated great customer service skills only surpassed by bypass the skills in his trade. I will not only recommend to all of friends and family, and continue to hire him on all future projects
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David E.
10/2022
5.0
They were terrific. Fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary C.
04/2022
5.0
I hate going through [Redacted] because it takes so long to get an appointment. Im never sure when I call non-authorized fridge repair companies what the skill level of the people they send are. We met Edgardo and Aspen through [Redacted] and hes amazing. Hes lightning fast so fast you may need to be flexible because he might show up in an hour unexpected to repair your fridge. Hes polite and easy to work with. His rates are more than reasonable in an industry where the rates usually arent. If you have a [Redacted] call him theres no one better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Collin W.
04/2022
5.0
Overall, I was very satisfied with Aspen Appliance Service. They were prompt and efficient. I have since used them for several other jobs. Each time I have been completely satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Omar G.
04/2022
5.0
Aspen Appliance Service and representative Edgardo Hernandez are the best . Edgardo is completely professional and goes above and beyond to solve the problem. Edgardo has taken solve 3 significant Appliance issues for us over the last few years. We will definitely be using them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$525
Ana S.
04/2022
5.0
Fast - reliable - very nice & professional. Would definitely recommend and use again! Saved us so much money!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Kate M.
04/2022
5.0
Edgardo was very professional, and fixed my fridge/freezer without a problem! He quickly identified the issue and how to fix it. He went above and beyond, installing the new part on his day off. I would highly recommend hiring Edgardo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
elmer O.
03/2022
5.0
Edgardo has taken care of my Equipment for a few years now he is very responsible honest he has a lot experienced and knowledgeable about his work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Dinko K.
03/2022
5.0
Edgardo is highly professional. He explained in detail the work process. Heâ s knowledgeable and it was a pleasure working with him. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Henry T.
03/2022
5.0
Fair priced. Very knowledgeable, and made me feel very at ease.