About us
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.913 Reviews
Showing 1-13 of 13 reviews
patricia B.
05/2017
computer repair
+ -1 moreThey came to my house and picked up computer. Was returned very promptly with everything restored and backed up
Description of Work: Laptop computer screen went totally. Could not find or open anything on computer
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Yes, I recommend this pro
Betsy B.
11/2016
computer repair
+ -1 moreHe is very good. I have recommended him to friends. Whenever something goes wrong with our computers he comes. He does a great job and his prices are reasonable. He comes on the weekends and nights all kinds of times. He is very up beat.
Description of Work: He repaired my husband's computer.
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Yes, I recommend this pro
eileen K.
02/2016
computer repair
+ -1 moreJay solved a number of our computer issues. he discussed some additions and was very responsive to using some equipment on hand rather than buy additional pieces. Jay and Laura stayed late until everything was complete. They were also very receptive to establishing quarterly system reviews, that we have not been able to get anyone else to commit to.
Description of Work: Evaluated current system, corrected network problems, offered solutions for better performance.
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Yes, I recommend this pro
$200
Celine A.
06/2015
computer repair
+ -1 moreJay and Laura were just wonderful. They were easy to reach, showed up when they said they would, did a great job fixing the computer, and gave me valuable training. I highly recommend them.
Description of Work: Cleaned my computer of viruses, upgraded the system, provided training
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Yes, I recommend this pro
$160
Rosemary F.
03/2015
computer repair
+ -1 moreEverything went smoothly.
Description of Work: Upgraded my computer. Installed my new printer and instructed me on various uses.
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Yes, I recommend this pro
$400
Susan T.
10/2014
computer repair
+ -1 moreunknown
Description of Work: Replaced the hard drive on my laptop computer and restored files. They are very professional, came to pick my laptop up at my workplace and gave me daily updates as to the progress of the restoration of files. Delivered the laptop to my home (on a weekend), and stayed to make sure that everything was in working order. Great team, would recommend them.
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Yes, I recommend this pro
$230
Melvyn M.
09/2013
computer repair
+ -1 moreThey arrived on time as requested and did the job pleasantly and well, in a reasonable length of time
Description of Work: improved speed and efficiency of computer
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Yes, I recommend this pro
$100
Diane B.
07/2013
computer repair
+ -1 moreOur computer was running very slowly. Jay did many updates and set up the computer to work with my wireless printer. He explained everything and answered all my questions. I had a problem with my printer a few days later and Jay came back to the house to fix the problem.
Description of Work: Jay came to my house to service my computer.
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Yes, I recommend this pro
$250
William S.
04/2013
computer repair
+ -1 moreSame as above
Description of Work: Jay did an excellent job setting a few programs on my computer and moving a few files from an old hard drive.
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Yes, I recommend this pro
$75
Rudy G.
10/2012
computer repair
+ -1 moreI was pleased with how promptly Jay was able to repond to my problem (he came the same day). He explained clearly what my otions were, what they might cost, and how long it might take. We agreed on a course of action, and he kept me informed every two or three days as to his progress. I was pleased that he was able to recover a mirror image of what was on my original drive, so it could be loaded back onto the new hard drive. It's as though I never had the hard drive failure. Overall, including obtaining and installing a new hard drive, it took eight days to complete the repairs. Jay brought the computer back and went through everything with me to be sure I was happy with the repairs. I was very pleased with the services and will use Green Village for any future computer problems or upgrades.
Description of Work: I had been having difficulties with my Dell laptop computer for several weeks - it was slow to start up, Mozy had sent notice that it was unable to perform scheduled data backups, and the computer often crashed (resulting in the dreaded blue screen) particularly when I went on line. Finally, the computer stopped in the middle of the start-up sequence saying it could not access the hard drive. I called Green Village Computer Help on the morning of 9/6 and left a message. The technician, Jay Anthony, got back to me within a couple of hours and arranged to come to my house that evening. He quickly diagnosed that the hard drive was failing and would need to be replaced. He was uncertain whether he could copy the data off the existing drive since he couldn't get it to engage while at my house. We checked my offsite backup at Mozy and found that a significant part of my financial data had not been backed up because it was in a file not recognized by Mozy as being data. With my permission, he took my computer back to his shop and was able to get the hard drive to engage long enough to transfer off my programs and data. He installed and formatted a new larger hard drive and transferred my programs and data back onto the new drive. He tested the other laptop hardware and installed system updates, diagnosed and fixed the blue screen condition that prevented Mozy from running, and changed the file for my financial data so it will be included in future Mozy data backups.,
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Yes, I recommend this pro
$400
ALESSANDRA M.
02/2012
computer repair
+ -1 moreThey cleaned up a computer that had been infected. They were very thorough and the price (which included pick-up and delivery at my house) was very reasonable. The work took one day longer than they originally estimated, no big deal, what matters is that now the computer works (fingers crossed) .
Description of Work: Cleaned up desktop computer from virus/trojan
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Yes, I recommend this pro
$120
Betsy B.
01/2012
computer repair
+ -1 moreWe use them frequently and we are very satisfied with their work. They are very competent. We like them very much. They are very capable people. They are flexible with their costs. They are very reasonable in their charges. We always feel that they give us a break on their rates. They seem to know what they are doing and they are able to explain what they are doing so we can carry on. They are very personable. They are very responsible, reliable and reasonable in their rates. They tend to run a little late.
Description of Work: We used Green Village Computer Help yesterday because our printer was down. They were able to reconnect it very quickly and they didn't charge us for it.
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Yes, I recommend this pro
Betsy B.
06/2011
computer repair
+ -1 moreThey are very responsive and very professional. They come when they are needed very promptly. They seemed very capable. They are very nice people. They explain things very well to my husband. He understands what they are talking about. He is very comfortable with them and likes them very much. They have been very helpful to us over the last few years, and we count on them for our machines. They tend to run a little late.
Description of Work: I use Green Village Computer Help for computer repair and services. I used their services 2 months ago. They come to the house and look after our 2 computers. I have a laptop and my husband has a personal computer. They advised my husband to replace his on the last trip, and he did that. They helped install the new computer.
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Yes, I recommend this pro
$400
Contact information
32 Halsted St, Newton, NJ 07860
www.gvchelp.comLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
Green Village Computer Help is currently rated 4.9 overall out of 5.
Green Village Computer Help accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Green Village Computer Help offers free project estimates.
Yes, Green Village Computer Help offers eco-friendly accreditations.
No, Green Village Computer Help does not offer a senior discount.
Yes, Green Village Computer Help offers emergency services.
No, Green Village Computer Help does not offer warranties.
Green Village Computer Help offers the following services: Computer Repair, upgrades, networking, security & internet safety, training. Setting up new systems and recycling your old ones. PCs, Macs, Linux. Desktops, laptops, notebooks, netbooks, tablets, e-book readers. We make house calls at no extra charge.
Contact information
32 Halsted St, Newton, NJ 07860
www.gvchelp.com