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Merry Maids of Franklin, NJ

House Cleaning, Floor Cleaning and Waxing, Vacuum Cleaners,

About us

See website for additional service area.

Business highlights

48 years of trusted experience

Services we offer

Home cleaning, dust picture frames, knickknacks, ceiling fans, lamps, furniture, woodwork, shelves and baseboards. remove cobwebs, vacuum carpets, wash and dry hard surface floors, vacuum furniture, kitchen & bathroom.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
50%
3
20%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.1
value
3.9
professionalism
4.1
responsiveness
4.2
punctuality
4.5
Showing 1-10 of 10 reviews

David C.
09/2017
4.0
house cleaning
  + -1 more
I used them for three years every other week. Sometimes they weren't clean as it should've been. I think basically it came down to who they sent. Then, it would be fine the next cleaning.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David C.
09/2017
4.0
house cleaning
  + -1 more
I liked their responsiveness and punctuality.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David C.
09/2017
4.0
house cleaning
  + -1 more
It was an ongoing service, it was every two weeks. Cleaning fixtures, two bathrooms, and a hall. They were responsive and they were prompt. Some of the cleanings weren't as good as it could have been, I guess it depended on who came.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine H.
05/2015
3.0
house cleaning
  + -1 more
They're fairly good. I've had them for a number of years now. I'm pretty happy with them.
Description of Work: For housecleaning, I have Merry Maids in my area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Ed H.
01/2014
4.0
house cleaning
  + -1 more
Work was excellent but setting up was horrible. The local manager (Roland Garcia) claimed he tried to return our first call all day (we were home). When we called the next day he had our correct number. He said he had to get us a "special" quote and never called back. Since we had a gift card we pursued the issue with no response from him or his supervisor (who was told about the issues by the person answering the phone) until we threatened calling the BBB and Angies list. The supervisor suddenly returned our call and told us to work with the person who answers the local office phone (the person who gave us his number) and all was wonderful. The people who cleaned did so quickly, professionally and thoroughly. As long as we did not have to work with the Roland I would use them again in a heartbeat. It was a tale of 2 cities, the horrible managers and the wonderful workers.
Description of Work: Cleaned several rooms for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$220

Jane M.
03/2013
4.0
house cleaning
  + -1 more
The women that came to do the work were very professional. They give you a window of time and they keep to that window. They are flexible with scheduling. The service is okay. The women do a good job according to their check list of the work. I would recommend them but you do have to adjust your expectations. If you ask them to do something they will come back or they will redo it while they are at your home.
Description of Work: They did housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MRS L.
02/2012
1.0
house cleaning
  + -1 more
SINCE THIS HAPPENED SO LONG AGO, IT MAY NOT SEEM IMPORTANT TO MOST OF YOU, BUT IT WAS DEVASTATING TO ME, SO BE AWARE. THE THIRD TIME MERRY MAIDS CLEANED MY HOME, ONE OF THE MAIDS STOLE A VERY VALUABLE NECKLACE THAT WAS LAYING ON MY NIGHTTABLE. WHEN I CALLED THEIR OFFICE TO REPORT IT, THE MANAGER REFUSED TO INVESTIGATE AND BECAME INSULTING. SINCE I HAD NO PICTURE OF THE NECKLACE, IT WAS IMPOSSIBLE FOR ME TO EVEN CONFIRM IT'S EXISTENCE. I HAD NO RECOURSE AND THE MANAGER KNEW IT. AT THE TIME I LIVED IN NYACK NY. THIS IS A WARNING TO ANY WHO USE THIS COMPANY. THEY MAY STILL BE IN BUSINESS, BUT THEY MAY ALSO HAVE STOLEN COUNTLESS ITEMS OVER THE YEARS. I KNOW THEY STOLE THE PEARL AND DIAMOND NECKLACE I HAD FROM MY MOTHER.
Description of Work: THEY WERE HIRED TO CLEAN MY SMALL 1500SQ.FT.HOME IN NYACK NY

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

gary S.
10/2011
5.0
house cleaning
  + -1 more
They were great! I was very happy with the quality of their work, and I thought they were reasonably priced.
Description of Work: We hired them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane T.
09/2011
3.0
house cleaning
  + -1 more
They were very expensive. The price they quoted was $205 for every four weeks and in addition to that, I had to have a contract of twenty four cleanings. The price was too much to clean one bedroom and the rest of the house. They were very nice and very informative. They gave us a lot of information about what would be done and they seemed very flexible for what I wanted done. I would not use them in the future.
Description of Work: I got an estimate from Merry Maids for housecleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Sherill K.
06/2011
5.0
house cleaning
  + -1 more
The work went very well. They were hired to do a whole house pre-listing cleaning to get our house ready to show. They did a great job. They also cleaned a tile floor that was the victim of a boiler leak that another company failed to do. They got all the stains up as well as cleaned under the baseboard heaters. They showed up when expected and their work was excellent. I would recommend them and would use their services again in the future if I stilled lived in NJ.
Description of Work: I used the services of Merry Maids. The last time I used their services was on April 15th. The price was $612.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$612

Response from Merry Maids of Franklin, NJ
Thank you so much member, for your positive feedback. We do aim to please!! We are looking forward to doing business with you again soon. Regards.

    Contact information

    62 Old Rt 23, Newfoundland, NJ 07435

    merrymaidsfranklin.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Vacuum Cleaners,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    Merry Maids of Franklin, NJ is currently rated 3.8 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Merry Maids of Franklin, NJ accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Merry Maids of Franklin, NJ offers free project estimates.
    No, Merry Maids of Franklin, NJ does not offer eco-friendly accreditations.
    No, Merry Maids of Franklin, NJ does not offer a senior discount.
    No, Merry Maids of Franklin, NJ does not offer emergency services.
    Yes, Merry Maids of Franklin, NJ offers warranties.
    Merry Maids of Franklin, NJ offers the following services: Home cleaning, dust picture frames, knickknacks, ceiling fans, lamps, furniture, woodwork, shelves and baseboards. remove cobwebs, vacuum carpets, wash and dry hard surface floors, vacuum furniture, kitchen & bathroom.

    Contact information

    62 Old Rt 23, Newfoundland, NJ 07435

    merrymaidsfranklin.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM