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Mark Lindsay & Son Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

WE ARE STILL OPEN AND ABLE TO SAFELY HELP DURING CORONAVIRUS. 5-Time Super Service Award Winner with special pricing for Angie's List Members!! Mark Lindsay and Son Plumbing & Heating Inc was founded in 1962 by John Lindsay and is family owned and operated by his son, Mark Lindsay. We have been in business for 50 years. Mark Lindsay has been leading the company since 1993 toward technological advancement and being number one in the business. We are a true 24/7/365 company. Our phone is answered by one of our staff no matter when you call. We cover all aspects of plumbing, heating, cooling and water treatment. Our factory trained technicians will give you excellent, quality service at a competitive, fair market price. All our technicians are back-round checked and drug tested. They are also all certified in their respective areas of expertise. This includes but is not limited to; NATE certified, EPA certified, HVAC certified, licensed plumbers and a member of the Tri-Boro Master Plumbers Assoc. Our technicians continue to take training, certifications and factory training as the market is always technologically advancing and growing. The size of our company allows us to respond quickly to emergencies and handle your calls promptly. No heat? No water? 24/7 our technicians are available to immediately resolve any emergency. All our technicians are uniformed; you can count on us to do a neat and clean job. All debris is removed from the job site, all techs wear foot covers and place down mats and runners where necessary, we will label all your emergency shut-off valves and we stand behind our motto, our reputation is your guarantee. You are guaranteed we will do all we can to see you satisfied. Cost is determined by the job. Additional phone number - (973) 728-8900.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. HVAC.

Services we don't offer

Electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7304 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 304 reviews

Peter R.
10/2020
5.0
bathtub refinishing
  + -1 more
Fantastic. They came rite away, found the problem and fixed it quickly.
Description of Work: Boiler trouble shooting, changed a relay. Fixed the problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray M.
09/2020
3.0
bathtub refinishing, heating & air conditioning/hvac
  + 0 more
The service for the unit was done great, professional and knowledgeable technician. But i'm giving the company a C because I needed quotes to move the outside ac unit and the drain, the manager yes me to death but no one ever responded so for that reason they lost a customer.
Description of Work: AC tune up service, quote to move condenser and drain.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$358.63

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for bringing this to our attention. We apologize for the delay in any of our services. This is not a normal occurrence at Mark Lindsay and Son Plumbing & Heating and will review your account to ensure this does not happen moving forward. We realize we are only as good as our last service and wish you will let us wow you with our service. Thank you again

Mary L.
09/2020
3.0
bathtub refinishing
  + -1 more
Prices are astronomical! Felt like I was ripped off.
Description of Work: Fixed out door faucet that leaked.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for your response to our recent service. In reviewing your location and service provided we appreciate your feelings on the pricing of our work. Thank you for the positive grades in several categories. We strive to explain all of our services and provide pricing before any work is starting to strive for your satisfaction. A price at your location was provided before we started any work with your acceptance to complete all task. Being a fully license contractor including labor and materials with a full part and labor warranty on work for a full year comes with a cost.

Robert W.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Mark Lindsay & Son’s representatives, Rick Fenn (estimator) and Drew Storms (technician), were punctual, professional, courteous and technically knowledgeable and proficient, explaining the issues and answering questions, and ultimately performing the repairs and providing information for a long-term solution when we are ready to replace our 25 year old system. They were respectful of our home and wore masks, gloves and booties during the pandemic. We are thrilled to have our air again! They are highly recommended.
Description of Work: Central Air Conditioning Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Victoria T.
08/2020
5.0
plumbing
  + -1 more
The two servicemen were extremely knowledgeable and professional. They also completed the task in a timely manner. I will definitely be using Mark Lindsay and Son’s Plumbing company again.
Description of Work: Clogged toilet. Assess water pressure in other toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Brendan H.
08/2020
1.0
bathtub refinishing
  + -1 more
They came, they didn't do the repair correctly (they fixed leak with a pneumatic coupler, which won't work on a water line). Guy suggested installing a copper line with an estimate of $250. When their "fix" failed a few hours later, they came back next day. Suddenly the price skyrocketed to $600. AND, they demanded another $125 to fix the problem they failed to fix yesterday. Threw them out of the house. DO NOT EVER CALL MARK LINDSAY. DO NOT EVER EVER CALL MARK LINDSAY.
Description of Work: Pinhole leak in refirigerator supply line

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$69

Response from Mark Lindsay & Son Plumbing & Heating Inc
Ms. [Member Name Removed], First let me apologize to you for not having the excellent customer experience we strive for at Mark Lindsay and Son Plumbing & Heating. We made many mistakes including on our first repair we only verbally stated the tightening of the fitting August 3rd was a temporary repair. A Quote was provided to run a new feed line for $249 after all discounts for a permanent repair. The material was copper. When Mark Lindsay Plumbing return August 4th the Sr Tech realized the 15 Ft copper line quoted was not going to work being closer to 25 ft. Mark Lindsay and Plumbing should have stop right there, return for extra materials and complete the job per the quote. This again we apologize for and will be discussed with both Technicians the first Tech that quoted to get proper measurements and the 2nd Tech which should of completed the work with the extra materials not for the additional $100 in cost. The 2nd Tech quoted a different material besides copper with press fittings at the higher price you stated. When our office manager called to reply to your concerns your only resolution was completing all work at no charge or receive negative reviews. Our understanding unfortunately is you already resolved this issue and we cannot do work for free to avoid a negative review. I am positive we could have resolved fully this repair to your satisfaction. Mark Lindsay and Son Plumbing and Heating will fully reimburse all charges on the $69 invoice from diagnosis and quote visit August 3rd. Everyday is a training opportunity and Mark Lindsay and Son Plumbing & Heating take pride in admitting to our mistakes but learning from them to make all customers experience 100% satisfied in the future.

James M.
07/2020
1.0
plumbing
  + -1 more
Awfu!! Was told they would have part on Monday following initial visit! I had to contact them on Tuesday! They had me do 3-4 hours of research and visiting plumber supply companies for a part! No success on my end! Still have a toilet not working two weeks later!
Description of Work: Toilet repaired

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$325

Richard A.
07/2020
5.0
bathtub refinishing, heating & air conditioning/hvac
  + 0 more
Arrived punctually, worked very professionally. Very pleased with their work.
Description of Work: replace AC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda A.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very professional......repair person had a good attitude and pleasantly answered questions.350.00
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gery M.
07/2020
5.0
bathtub refinishing
  + -1 more
Veery good. Representative explained what needed to be done & why & provided option. Immediately proceeded to do job in timely manner.
Description of Work: Toilet bowl repair. Pipe repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ann-Marie B.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Sent estimate for new ac handler and compressor. Plus explained we have HORRENDOUS dust in our home. Tech explained it was more to do w velocity of small ducts, than the filter itself. Had second opinion and they came ina smidge cheaper. I appreciate the honesty of ML&S, I will be signing w them to do new ac. ML&S hooked up my furnace yrs ago, and I was was beyond pleased w their workers & service.
Description of Work: AC unit stopped. needed an estimate for new system Or to see if fixable. Came out, service charge for diagnostic, Unit is very old and compressor is rioted out. We needed a second appt for Quote (salesman) for new system. The second appointment, nice clean cut, eager to & answered many questions about possible new system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Timothy S.
06/2020
5.0
plumbing, wells
  + 0 more
Very well. Arrived on time as scheduled. Very efficient professional service. Technician knowledgeable of the system.
Description of Work: Replace pump switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

George V.
05/2020
5.0
bathtub refinishing
  + -1 more
Very happy with every aspect of our experience with Mark Lindsay and son Plumbing from start to finish. They were extremely responsive, willing to work with our budget and timelines, dependable, knowledgeable, and courteous. They provided high quality workmanship. They value their customer and it shows. Pleasure doing business with you Mark Lindsay. Will come back again.
Description of Work: Bathroom Shower reno and pipe shutoff's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Frank Z.
04/2020
5.0
bathtub refinishing, plumbing
  + 0 more
Extremely well, Ignacio was very professional and thorough. Cleaned up as well as gave me options and reasoning.
Description of Work: Outdoor Spicket replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Matt M.
04/2020
5.0
plumbing
  + -1 more
Ignacio was great as always, explaining the situation, how to resolve and what it will cost up front. Highly recommend Ignacio and will request him each time I just Mark Lindsay & Son Plumbing!
Description of Work: Clogged drain line in basement, leaking shower, sump pump not working, toilet valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Ignacio is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Mark H.
04/2020
5.0
bathtub refinishing, heating & air conditioning/hvac
  + 0 more
The technician immediately diagnosed the issue, then worked as long as the repair required. He then tested the equipment to ensure that both the heating and cooling functioned properly.
Description of Work: HVAC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Mark Lindsay & Son Plumbing & Heating Inc
We are so happy you were satisfied with the job from start to finish. Thanks for your great review!

Shelley B.
04/2020
5.0
water heater repair
  + -1 more
He came right out to the house when scheduled, even called me ahead to let me know he was on the way. He was prepared with mask and gloves during this attempt throughout the US to quarantine/social distance. He gave me a good estimate and explained it well.
Description of Work: plumbing estimate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,550

Response from Mark Lindsay & Son Plumbing & Heating Inc
We are so happy to hear you were happy with services received! We are here to help whenever you need us! Thank you so much for such a great review!

Meghan B.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
excellent. I received a phone right away and a service tech was at my house literally hours later. Fixed the problem on the spot. I am thrilled with their service.
Description of Work: HVAC Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Mark Lindsay & Son Plumbing & Heating Inc
We are so happy to hear you were thrilled with our service! Thanks so much for your review and A rating!

Frederick O.
02/2020
2.0
drain cleaning
  + -1 more
The young man who came to our house was professional, but in my estimation a little new on the job. The price quoted for the job was steep and will shop around for a better price.
Description of Work: Clogged Drain

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for your review and for commending Yersson. We work hard to keep our services affordable for our customers. We are a family-owned business who operates with quality technicians, dedicated to each and every job. We can assure you are getting expert services. Thank you for taking the time to leave this review.

matt M.
02/2020
5.0
plumbing
  + -1 more
Ignacio was great, explained everything before and during his repairs. Very professional, would highly recommend Ignacio.
Description of Work: Bathroom leak and sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for your review and for your kind words! We will be sure to share this review with Ignacio! Glad you were well informed and satisfied with your visit!

Wayne A.
02/2020
5.0
plumbing
  + -1 more
they did a great job determining the problem.they guy that came to fix it was pushy.
Description of Work: flapper changed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for the A rating and for providing your feedback. We take this feedback very seriously and will use this to better the company as well as technician training. Thank you for taking the time to leave this review.

William C.
01/2020
5.0
electrician, heating & air conditioning/hvac, chimney repair
  + 1 more
Everything went great. I called when my boiler failed on Saturday. I had a new boiler installed on Tuesday. They go above and beyond. I would not hesitate to use them again in the future. They're true professionals!
Description of Work: New boiler installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you for your kind words! We appreciate your review and here whenever you need us! Hope you are enjoying the new boiler!

James T.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Technician arrived, Ryan, went right to work and serviced both of our gas boilers meticulously inspected, cleaned and bled them. Made several recommendations and noted possible issues. I have used this company many times for all of my Plumbing and heating problems., highly recommend them to all needing their services!!
Description of Work: Maintenance on gas fired boilers
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you so much for your glowing review of Ryan and Mark Lindsay and Son! We are so thankful for customers like you and appreciate your amazing feedback. We are so glad to hear you were satisfied with Ryan's work! Thanks again!

Erik M.
01/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
These guys are great. I have had to call them 3 separate times for emergency service. Their emergency call rate is $175, but they always show up in the time frame they tell you they will be there. All the technicians that I have dealt with are professional, kind, and knowledgeable. They are neat when they work and they take the time out to explain to you exactly what they are doing. I have used them for everything from annual service, bad heating valves, and pipes that need to be snaked. I will not use anybody else. Thank you Mark Lindsay & Son!
Description of Work: Annual service/Firewall box

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,169

Response from Mark Lindsay & Son Plumbing & Heating Inc
Thank you so much for your kind words! We are so glad to know you have been pleased with our services we have provided! Anytime you need us, we are just a phone call away. It's wonderful to read reviews as such. Thanks for making our day and thanks so much again for your review!

Ed D.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Full boiler replacement scheduled for 7:30 am 11/11/19. Removal/prep crew arrived at 7:28 am, tool truck 7:30 am and new boiler 9:30 am. Amazing actually.... the crew worked all day (including chimney inspection and cleaning) and done by 5:00 pm with system working perfectly. Their install is actually a piece of art for anyone into such things. Every joint, component, solder, wiring... everything. They even took care of the permit process. I actually took pleasure in paying them as it's so hard to get someone to even give an estimate much less show up exactly when scheduled, do a meticulous job down to the cleanup and no bs.
Description of Work: Complete boiler replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Mark Lindsay & Son Plumbing & Heating Inc
Wow! Thank you so much for your amazing review of Mark Lindsay and Son. We are thrilled to know you were pleased with your boiler install! Glad we were able to assist you and provide a piece of art! Thanks again for your review!


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Bathtub Restoration,
Wells and Pumps,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Generator

FAQ

Mark Lindsay & Son Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mark Lindsay & Son Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers free project estimates.
No, Mark Lindsay & Son Plumbing & Heating Inc does not offer eco-friendly accreditations.
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers a 5% senior discount.
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers emergency services.
Yes, Mark Lindsay & Son Plumbing & Heating Inc offers warranties.
Mark Lindsay & Son Plumbing & Heating Inc offers the following services: Plumbing. HVAC.
Electrical

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day