Hardwood Flooring Sales and Installation, Finished Carpentry and Woodworking, Flooring Sales and Installation
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
From sales of flooring from all varieties of hardwood, laminate engineered flooring and all exotic floors, to sand and refinishing your old flooring we are your one stop shop. Over 28 years experience in the flooring industry.
We had wood flooring that was warping due to water damage. They replaced with vinyl, but did not remove all the original wood flooring like they said they would. We discovered this later when warping was occurring again, destroying the new vinyl flooring that was installed. No response. Horrible experience, indicates lack of attention to detail and no effort made to make it right after the fact.
Description of Work: Remove old flooring and install vinyl.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$2,327.09
Jackie V.
03/2022
5.0
hardwood floor
+ -1 more
In this day and age, customer service has sadly become a foregone conclusion for most companies. I have to say, however, that is not the case at all with Five Star. From quote to completion, this company was top notch! The owner, Erick was super courteous and professional, always responsive to texts and inquiries, and personally made sure to get every last detail right. I hired them for a very big job (ripping out and installing brand new floors in the whole house) and they knocked it out of the park. When I decided to redo the stairs as well, it was not a problem and they got them done even beyond my expectations. Erick was a true pleasure to deal with and made sure that everything was completed to our satisfaction. And let’s not forget the most important part- our floors came out AMAZING!!! I really can’t say enough good things about this company, don’t hesitate to hire them if you are looking to redo your floors. Five Stars all the way!!
Description of Work: Brand new hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL Z.
05/2017
5.0
hardwood floor
+ -1 more
They did a great job. The floor looks beautiful.
Description of Work: Removed existing carpet. Installed and finished hardwood flooring in living and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Denise K.
04/2017
5.0
hardwood floor
+ -1 more
very good well done
Description of Work: Fix uneven hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Mike T.
01/2017
5.0
hardwood floor
+ -1 more
It went well both came out beautiful
Description of Work: Hardwood flooring revitalized & laminate flooring installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Feron M.
01/2017
5.0
hardwood floor
+ -1 more
It went great. All of the employees were friendly, knowledgeable, and professional. They completed the work neatly and efficiently.
Description of Work: I needed hardwood floors installed upstairs in 3 bedrooms and the hallway!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marita K.
01/2017
5.0
hardwood floor
+ -1 more
Everything with Eric has always gone great. He returns calls, the workers are prompt, courteous, and skillful . He is accommodating and reliable. The old floors look like new, and the new floors all match! I am very happy with his work and would highly recommend them!
Description of Work: The have done refinishing of Hard wood floors and installation of new Hardwood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
01/2017
5.0
hardwood floor, woodworking
+ 0 more
Everything was great, affordable and high quality professional work, I would highly recommend for all home needs and more.
Description of Work: Was selling my home, and came in and did repairs to home, inside out and repaired my deck as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jose R.
01/2017
5.0
hardwood floor
+ -1 more
It was amazing. Five Star Hardwood Floors is superior to the rest! The work was done is reasonable time and I was so impressed with the way it came out. Thank you Erick and your amazing staff for proving quality and professional work.
Description of Work: I needed my stairs going to my basement done since that is my office. I need a professional look for when employees and clients came.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Vanessa M.
01/2017
5.0
hardwood floor
+ -1 more
Erick and his team were excellent to work with. Friendly, professional, responsive and reasonably priced. They worked quickly, efficiently and cleaned up nicely. We are pleased with the work and will hire them when we need to refinish the rest of our floors.
Description of Work: We needed someone to come in and fix a refinishing job on our wood floors in one room of our house. The floors needed to be resanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine P.
12/2016
5.0
hardwood floor
+ -1 more
The hardwood floors look absolutely beautiful! I get a compliment from everyone who enters our home. I would highly recommend five star flooring for installation of new or rehab of existing hardwood floors
Description of Work: Very professional and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darrell F.
12/2016
5.0
hardwood floor
+ -1 more
Everything went smooth. honest, prompt and professional.
Description of Work: Sanded/stained hardwood floors. Superior job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tom S.
12/2016
5.0
hardwood floor
+ -1 more
Perfect.... guys performing the work took their time and were always mindfull of my 3 cats. Floors look beautiful and it was refreshing dealing with someone who took the extra steps needed for a successful install. ..
Description of Work: Had Hardwood installed throughout my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rayon E.
12/2016
5.0
woodworking
+ -1 more
It went very good and I love it
Description of Work: I had hard wood flooring done in my house Ian I would have to say they did an exilent job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Jim S.
12/2016
5.0
hardwood floor
+ -1 more
I highly recommend this company
Description of Work: 5-Star really is the correct name for this company. Erick, Pablo and their team installed new beautiful hardwood floors on our first floor. We were so happy with their work that we had them come back and refinish our upstairs floors to match the new floors downstairs. In addition, they were able to weave a repair in our master suite where we had removed a wall. The work is absolutely fantastic
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Finished Carpentry and Woodworking,
Flooring Sales and Installation
FAQ
Five Star Hardwood Floors LLC is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Five Star Hardwood Floors LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Five Star Hardwood Floors LLC offers free project estimates.
No, Five Star Hardwood Floors LLC does not offer eco-friendly accreditations.
Yes, Five Star Hardwood Floors LLC offers a 15% senior discount.
Yes, Five Star Hardwood Floors LLC offers emergency services.
Yes, Five Star Hardwood Floors LLC offers warranties.
Five Star Hardwood Floors LLC offers the following services: From sales of flooring from all varieties of hardwood, laminate engineered flooring and all exotic floors, to sand and refinishing your old flooring we are your one stop shop. Over 28 years experience in the flooring industry.