Raynor Services- Electrical/HVAC/Generators/Solar

I had a great technician William B. My husband passed away last year and I am leary about calling companies I have never used. William came out and explained everything to me and did excellant work. Thanks!!!

Very well. My ownly concern is the cost. Seemed to be to be a little high for the job that was done. Of course I am not that familiar concerning today's prices. Thans for the service.

We have been very pleased to use Raynor Services for installing new outlets in our home as well as yearly service to our heating system and electrical inspection of our electrical systems. Bob E. just left after inspecting our electric and offering some options for projects we plan next spring. The attention to customer satisfaction from Raynor has been exemplary. We can always reach a live polite person by phone, receive immediate attention, and on-time respectful technicians that clean up after they are done working. Bob E. was professional and yet cheerful and friendly in explaining options and costs to me this morning. Who could ask for anything more? We do pay $19 per month to insure our HVAC and electrical systems are safe and effective. Raynor is our trusted "go-to" company.

Raynor appealed to me because it was a family run business and they seemed to always show up. They are very pricey, $500 hr. (good luck finding that published on their website), so I was hopeful to get what I paid for.

Smart Wi-Fi thermostat installation

PLEASE DO NOT USE THIS VENDOR, IT WILL SAVE YOU THOUSANDS OF DOLLARS. We hired this company for a simple commercial HVAC install, however they did not adhere to the guidelines dictated by the town which is preventing our company from receiving a Certificate of Occupancy (CO) for this building. In response to our inquires to rectify the above issue, the owner (Tom) has been grossly negligent. He has refused to work with us and the town to fix his errors which is completely unprofessional. This company has cost my partners and I thousands of dollars of lost revenue and we are now in a situation where the owner does not return our phone calls. How can a company which states on its website that it provides “top quality service with professional, knowledgeable, trustworthy and highly skilled technicians that make sure we treat your home and business as if it were our very own” under-deliver on all of the above qualities? Don’t let the same thing happen to you, find another professional company to work with.

Excellent!! Price and service are excellent!!

I highly recommend engaging Raynor Services for your heating/air conditioning needs. Our technician, Matt, was very friendly, courteous and efficiently diagnosed and planned the remediation of our heating problem. He took the time to point out what was wrong and provided some extra measures we could take, should we decide to, in the future. No sales pitch, no pressure to add additional costs. Extremely satisfied with Raynor’s friendly service, quick response (less than 1.5 hrs from my call) and low costs to return our heating system back in working order. We will continue to call on Raynor Sevices for all of our heating & ac needs.

Great! The guys were wonderful. Professional & personable. Job finished in the time quoted. Will use again, for sure!

Excellent HVAC and Solar installation services! They did a great job installing a new HVAC system for us a few years ago, so we sought their services again for Solar installation. They were very professional both times: provided pricing right away, technicians were polite, and job was completed in a thorough yet efficient manner. Jobs well done!

Very well, very efficient and professional

It cost more than the average. The work was near and the electrician was very professional. I wouldn’t use again because of the price. But would recommend if you don’t mind expensive fees.

Very happy with our solar panel installation! Raynor services was excellent throughout the whole process. They did all of the necessary paperwork and guided us through the entire process. They came out on time and completed the installation within 2 days. They left no mess at all and were very polite and respectful. We love that we have already seen a major impact on our electric bill! Kyle and Tyler were very professional and worked hard to get the job done right. We highly recommend Raynor Services and we would definitely call them again.

Received $11000 project quote for a solar panel installation with 0% finance. The quote was attractive, and I decided to go with this company. Applied for 0% financing card and got approved for it. However, after receiving permits, the company changed the contract to 6% financing option. The company insisted that the contract was originally 6%. After much discussion, it provided me with a very ambiguous and small fine prints as part of the contract. The installation was done cheap. The guys used cheap plastic pipe to get the electrical work done and also made a hole in the roof to run the electrical line through. All of these works were done without discussing it with the owner. After receiving the payments, no help or guidance for setting up SREC. You get what you pay for. I regret that I chose this vendor for solar panel project.

Bought a house last year that was built in the 40s. Though the service panel had been updated most of the outlets and wiring had not. Called Raynor and they were very courteous and prompt. They kept us informed as to when the technician would arrive. The technician was very courteous and professional as I explained all the work I wanted done; 5 outlets with its own breaker in the room that was to become our office. 1 GFI in the upstairs bathroom to satisfy the CO inspector. 1 outlet in the living room for the TV. 1 outlet in the master bedroom for the AC. 2 exterior outlets for the front and side of the house. It took 2 days to get it all done but it was well worth it. The technicians were very courteous and cleaned up after themselves when they were done. Would most definitely recommend their services.

Execellent job I got more work for them to do.

They made an appointment for 8:30am. They showed up at 10:00 am and sat in their truck for ten minutes. I was told that they would have to do 3 written estimates depending on what work had to be done. They required that I pay $275 before they could guarantee their work and would not do the job unless I first paid the $275 then they would add on the cost of the work. I told them that I would not deal with them and that they were attempting to rip me off. This was a job that require a man with an extension ladder and not more.

Highly recommended. The communication from the office was excellent, and their technician was courteous, professional, and personable. Raynor will be the only company I call for any of my future electrical needs.

Mike, the Raynor technician, showed up on time (and the office kept me very well informed of arrival time). Mike was extremely knowledgeable, helpful, and professional. He explained exactly what was causing my electrical problems and offered four different options (with quotes) for repair. I chose not to move forward because the expense didn't justify the issue (a personal choice of mine), but I must say that I will certainly hire Raynor in the future. Great company!

They responded same day we’re prompt, professional and will be doing other work for us in the future!

Will was very responsive, thorough and professional. He guided us through each step and although I feel it was a bit costly to have 1 receptacle changed, 1 closed off and a switch changed out it was well worth it. I will need to hire again, so I obtained further quotation. Look forward to future business together!

Matt and Mike replaced our old barrel type humidifier that wasn't working and replaced it with the Aprilaire fan in humidifier, ran a new water line, electric and rerouted the condensation line to the sump pump. They also upgraded the thermostat and relay panel to be able to control the humidity from t-stat. Everything is running perfectly with home humidity at 46%. Also purchased the elite yearly service plan.

Raynor Services NJ. I'm addressing my aha moment experience . I wouldn't recommend because of the pricing and what I was I told by Raynor's electricians. Remember I'm not an electrician so I'm looking for someone to guide me, the professionals. During my new life lesson learned January 1st even for a holiday this is high but Raynor sticking by their quotes and will even provide your financing. WOW, you would have to with those charges! Thinking let me go local would be the best, totally wrong. Raynor ask for your credit card up front, thinking back my first mistake. Hhhmmmm.. I have only had a company ask for a credit card upfront when they are ordering a part for me from what I recall. They charged you for walking thru the door, no problem. Then have your sign to review your issue, yes you don't have to I'm told but again I'm not an electrician, did the electrician not know what was going on? I have a 11 year old electrical panel, yup pretty new one would I thought. Well I had no electricity, the guy is asking me it must be something more that is going on I thought , not just the main breaker? I called originally stating the main breaker is not working. The electrician should of stated to me let's get your electric back on with the price prior to seeing if anything else maybe wrong but again you are at my house to see what is wrong? Apparently this was my fault to have someone review my electrical panel which took 10 minutes to do and I was billed $467.09 which included the walk in the door fee. January 1st , my first "got you" clause of the year. I called customer service and spoke to two women at the company and they spoke to me nicely, wanted to give me a free warranty. I'm thinking in my head , for what? Kerri who also works for the company was so nasty to me on the phone, she was the final person I spoke too. I repeated myself several times and received the same story from the company on how you go to the doctors and what my doctor charges me. Kerri even told me her electrician will be right out to pick up their cable and they did. I really thought going off of Angie list I wouldn't feel so taken. Finally I had to interrupt her several times to say what is my bill and she didn't even know and said you will get an email. One of the workers from Raynor even told me the prices are high and yes a lot of people complained about the same issue your are complaining about, OMG!!! The electricians are all young men. I was told by one of the company employees I am handling it well and I'm a very nice person, imagine that. After talking to 3 different people on the phone from Raynor still charged $467.09 and no breaker. The price they wanted to charge me after the work completed is $1,140.26, for service and a breaker, less then 1/2 hour job. They also wanted to sell me a new panel/ electrical system because mine was reading to go and I didn't have quality electrical panel installed. I had water coming through my electrical line, I was like really? It would cost me over $2,000.00 for a new panel and all new breakers, I was informed of this prior to my electric coming back on. I had so many red flags and even called my contractor and he couldn't believe it. As I was told by the company the electrician didn't have to check my service but then again how do you find out the problem? The electrician spent 10minutes to review the problem and 10minute to put my electric on, let say 30 minutes, charged $467.09 and still more money for the main breaker and service. This is the email I sent to the company after talking to 3 people pretty calmly about their charges. EMAIL:.To who it may concern , Please confirm service fee charge, I received a 2nd email but not clear, it states I still owe. It is unfortunate and your employee did come back to retrieve your cable from me today. For a single circuit breaker along with service would cost someone over a thousand dollars is not responsible even on a holiday. To charge someone over $467.09 to step through my door and tell me what is wrong even on a holiday is priced high. We already knew it was the main breaker I addressed this when I placed the initial call and spoke with Chris when he came out. Maybe your guy should of stated to me let's try the breaker first? This was not addressed to me at that time. It was addressed to do a diagnostic test , as a customer I felt that is what was needed. I was also told I needed an entire new system and the outside tubing I think you call it would need to be replaced. My unit is not even 11 years old, insane. Also begins over spoken too by Kerri was concerning. Stephanie and Cheri did speak to me kindly but the high price never changed. I have done business with many companies and lived in neighborhood for over 20 years and I have not come across an experience like this. I would hope the charges will not even come to $467.09. If so very unfortunate and lesson learned. I have never had a company I couldn't work things out with and I have only had one other company complaint in the last 20 years, not bad on my part, we were able to negotiate. I was offered a free warranty package from your company but this was to keep my business but saw no problems with what I was charged? Disheartening. Yes after all this I had a new electrician come to my house and guess what all I need was a Circuit breaker I did not need a new panel/electrician system. Imagine that. No reply to my email and spoke to 3 people. Kerri stated since I was not happy with the service he electrician will come back and disconnect the work they had done and they did. To who it may concern , Please confirm service fee charge, I received a 2nd email but not clear, it states I still owe. It is unfortunate and your employee did come back to retrieve your cable from me today. For a single circuit breaker along with service would cost someone over a thousand dollars is not responsible even on a holiday. To charge someone over $467.09 to step through my door and tell me what is wrong even on a holiday is priced high. We already knew it was the main breaker I addressed this when I placed the initial call and spoke with Chris when he came out. Maybe your guy should of stated to me let's try the breaker first? This was not addressed to me at that time. It was addressed to do a diagnostic test , as a customer I felt that is what was needed. I was also told I needed an entire new system and the outside tubing I think you call it would need to be replaced. My unit is not even 11 years old, insane. Also begins over spoken too by Kerri was concerning. Stephanie and Cheri did speak to me kindly but the high price never changed. I have done business with many companies and lived in neighborhood for over 20 years and I have not come across an experience like this. I would hope the charges will not even come to $467.09. If so very unfortunate and lesson learned. I have never had a company I couldn't work things out with and I have only had one other company complaint in the last 20 years, not bad on my part, we were able to negotiate. I was offered a free warranty package from your company but this was to keep my business but saw no problems with what I was charged? Disheartening. Yes after all this I had a new electrician come to my house and guess what all I needed was a Circuit breaker I did not need a new panel and/or electrician system. Imagine that!

Raynor was very professional, very responsive, and very knowledgeable. they completed the work quickly, were pleasant and cleaned up after themselves! Amazing company!

They never showed up or called me back to set up an appointment