Horizon Services, Inc.

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.0
responsiveness
4.6
Showing 76-100 of 1333 reviews

Timothy F.
06/2021
3.0
Pricy for the work done but available when I needed them.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0


Nancy L.
06/2021
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirill A.
05/2021
5.0
Efficiency and quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Georgia D.
05/2021
5.0
Ken was great. Efficient well trained and knowledgeable. He did a gteat job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$99

Robert T.
05/2021
5.0
Jeff Wolf did an excellent job. Arrived as scheduled courteous and respected our house. Excellent technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert T.
05/2021
5.0
Jeff Wolf did an excellent job. Arrived as scheduled courteous and respected our house. Excellent technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelvin M.
05/2021
5.0
Employee did excellent work and was very conscientious.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,231

Chris T.
05/2021
4.0
Super fast and easy to work with. Good quality work. Stupid expensive.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$850

Stacey D.
05/2021
5.0
Mark Anthony arrived on time and was very helpful to us in making decisions on upgrading the sink and faucet. Cleaned up when finished. Would definitely recommend again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sri h.
03/2021
5.0
I recommend them highly! The tech guy came over to our home first thing in the morning and was exceptional.we were desperate in need of getting our gas pipe leak replaced and our water heater as well. He discussed with us the options and the whole job is done in 3 hours.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Leslie C.
03/2021
5.0
He was on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William P.
03/2021
4.0
It is what it is.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Matt S.
03/2021
5.0
Expert installation!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

JOHN S.
03/2021
4.5
Their work is great but you have to take out a second mortgage to pay them... The guy wanted 2,400 dollars to install bathroom faucets because a plastic nut broke off. I might be old but I am not senile.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
4.5


Norman Y.
02/2021
5.0
Totally satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc B.
02/2021
4.5
Came out during a snow storm to clear out my clogged drain (outside of house). they were the ONLY company that called back on a Sunday and came out within several hours. I've heard some negative feedback on Horizon, but they absolutely made a horrible day much better at a very reasonable price too. I sincerely expected to pay more.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$99

Bob O.
01/2021
5.0
Contractor was knowledgeable and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

HENRY H.
12/2020
5.0
Very professional completed work very quickly and efficiently!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle H.
12/2020
5.0
Pros did good a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney H.
12/2020
5.0
Very professional, highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth E.
12/2020
5.0
If any household has an emergency, call Horizon Services. I received assistance from the emergency tech., Omar Wilkins and he is an asset to this company. During his time resolving the problem, Mr. Wilkins was professional, well-mannered and demonstrated knowledge in his field. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank O.
12/2020
4.0
Horizon was fast to respond and one of only 2 plumbers on Home Advisor that actually got back to me about my water heater. They were also able to get out there much faster than anyone else I spoke with. At the same time, they came out with all intentions of selling a new water heater vs. changing the elements in my 6 yr old existing one. They quoted me $780 for what the tech claimed would take 3 hours. $250/hr is steep for a job done on a Friday morning. Ultimately, I ended up believing the tech and had them replace it, but I have a strong suspicion that I was taken advantage of. They originally quoted me almost double what a local plumber I know was going to charge, but agreed to cut me a break of a few hundred dollars if I went with them.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
3.0

Yes, I recommend this pro
$1,800

Carole D.
12/2020
5.0
They were on time and got my air working!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene E.
11/2020
5.0
I would use this service again if needed. He was on time and was thorough. Very happy I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thamica L.
11/2020
0.5
The guy came just to install a gas piping for a stove but left us without heat and hot water in tank. And charged me more money for his mistake. Never again!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, Inc. accepts the following forms of payment: CreditCard
No, Horizon Services, Inc. does not offer free project estimates.
No, Horizon Services, Inc. does not offer eco-friendly accreditations.
No, Horizon Services, Inc. does not offer a senior discount.
Yes, Horizon Services, Inc. offers emergency services.
Yes, Horizon Services, Inc. offers warranties.

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day