Horizon Services, Inc.

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.0
responsiveness
4.6
Showing 51-75 of 1333 reviews

george k.
12/2021
5.0
Overpriced for the amount of parts and labor

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

John K.
12/2021
4.0
Hired Horizon Services for HVAC replacement and plumbing (replace copper pipes that were old and deteriorating with pex and replace 40-year-old tub and surround). Both had a professional here quickly to give me an estimate and then again to start the work. The HVAC work was done quickly but large debris was left and communication with the installation crew was not good. The plumbing work is still underway but communication is good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Melanee J.
11/2021
4.0
Good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

mary F.
11/2021
5.0
Reliable and affordable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Albert W.
11/2021
4.5
They were very professional and answered every question I asked......I would definitely use them again.....

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Ola B.
11/2021
5.0
They were very professional and respectful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kevin z.
11/2021
5.0
Yeah they were great a little bit expensive I thought it could cost only $200 but thank you for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pardeep S.
10/2021
5.0
got the job done

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deana D.
10/2021
4.0
The team was efficient and responsive. Steve, the rep who came and gave the original quote for the job, was extremely professional, informative and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Thomas F.
09/2021
5.0
Great work. Quick, responsive and friendly. A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynette M.
09/2021
3.0
Follow up was a nightmare. I am still waiting for follow up with and updated invoice I requested. If you do use them, DO NOT PAY until EVERYTHING has been finalized.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.5


AL R.
08/2021
3.0
They charge astronomical prices for their work. Outrageous prices for average type work and they do not finish! They do not do any repair to sheetrock if they need to open up a wall or ceiling to fix your problem. They just leave it open for you to find someone to patch it up. I am not going to trust them with any more of my work

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0


Sandra S.
08/2021
5.0
Doug and his crew were able to locate and fix the broken sewer pipe very efficiently. With Doug's help and the photo documentation, my insurance company promptly settled my claim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Almahdi H.
08/2021
4.0
Angi

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Joe R.
08/2021
5.0
Expert service. Friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Spence Q.
07/2021
3.0
Would not give quotes over the phone. The price was very high for the amount of work done!

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0


Craig M.
07/2021
5.0
Making an appointment was extremely easy and the customer representative was very helpful. Henry, the service rep, was fantastic. He was prompt, knowledgeable, professional and all around awesome. Based on his performance Horizon will be my first call for future HVAC issues. I would highly recommend this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William C.
07/2021
2.5
Very overpriced decided to go with Professor Gatsby who, while their price was much cheaper, their service and material did not reflect that as they were amazing and it was an absolute quality installation.

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
3.0


Joy B.
07/2021
4.0
The technician was professional and courteous. The project cost was extremely high: I knew the issue was an O-ring (a project that takes less than 5 minutes and costs less that $5 with a little elbow grease). Because of arthritis, I was unable to do the job myself. Instead it cost more than $200. At least the work is guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jeff E.
07/2021
5.0
Professional courteous, knowledgeable. Definitely would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brenda l.
07/2021
5.0
Came right away.Able to find problem right t. Professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill L.
07/2021
5.0
On time! Great price and advice on prevention of future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Mary Jane R.
07/2021
4.5
Pleasant and thorough gentleman

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Frank M.
06/2021
5.0
Very professional from start of the process through the installation. Only the first day but system works fine and job looks great

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$7,300

Audrey B.
06/2021
5.0
Steve M. is awesome. He got out here the day after I called and was ready for anything. He put me right at ease, answered all my questions and was incredibly fair. Got me a beautiful new toilet with high quality work and powered through challenges. Very happy and will be using him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, Inc. accepts the following forms of payment: CreditCard
No, Horizon Services, Inc. does not offer free project estimates.
No, Horizon Services, Inc. does not offer eco-friendly accreditations.
No, Horizon Services, Inc. does not offer a senior discount.
Yes, Horizon Services, Inc. offers emergency services.
Yes, Horizon Services, Inc. offers warranties.

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day